Citibank Credit Card Complaint

Delinquent account

Citibank Credit card department,

Delinquent account Pennsylvania

I paid my Macy 's American Express balance in full by phone on - -, 2015 in the amount of $820.00. On - -, 2015, I received a billing statement from them saying I owed a past due amount of $24.00 and they charged me a late fee of $35.00. I called immediately and reviewed this inaccurate information and it was the first time I was notified I had a balance since paying in full in -/-/- they apologized and immediately reimbursed me the amounts in their error. They turned around and lied and reported me for 30 days late. I want this removed immediately from my report.

Citibank customer in Pennsylvania
Aug 18, 2016

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with monetary relief

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Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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