Discover Credit Card Complaint

Discover Credit card department,

Balance transfer Florida

PLEASE SEE ATTACHED FOR ALL DETAILS ... Summary Here - - I received a call from " - - '' supposedly ( it was actually - - ) with a special offer to transfer all my credit card balances onto one new Card ( ended up being Discover ), and that the transferred amount would be interest free until paid off at $250.00 per month. The cost for this was $1900.00 and was charged to my - - card ( see attached ), and then transferred to the Discover card. They did not mention anything about a transfer fee to the new card, and I was charged an additional $420.00 for that. I was also told that the new Card I receive would have a low interest rate for life, but when received it was actually 23.24 % ( see attached ). I called Discover about the transferred balance, and they told me it was only interest free for one year and they never do " interest-free for life ''. I called - back who was my main contact at - and it took me about 5 calls over several weeks before I finally got her on the phone just before -/-/-. She said the offer was indeed valid and that she would send me an email confirming that. She still has n't, and I 've called and left messages for her 5x since then, and emailed her 4x and she has not returned my calls nor emails. PLEASE SEE ATTACHED VERY DETAILED PAGES WITH ALL DATES, TIMES, LENGTH OF TIME SPOKEN, EMAILS AND NAMES OF THOSE CONTACTED. ***NOTE - I tried to enter the amount lost below but was unable to. It 's $2400.00.