Citibank Credit card department,
On -/-/16 a - - refund check was credited to my Citicard account in the amount of approx $7400.00. This was because our planned cruise had to be canceled I request that a check for the refund be mailed to me on or about -/-/16 I was told that the check would be sent within 5-7 days It is now -/-/16 and I have not yet received my check. My account balance shows a - $7000.00 balance so I know check has not been issued
Citibank customer in Florida
Oct 26, 2016
* Source: CFPB Complaint Database
Citibank response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | http://online.citibank.com/ |
| Phone | 800-870-1073 |
| Address | 701 E 60th St N Sioux Falls ND 57104 |
| Citibank | |
| Citibank |
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