USAA Savings Credit card department,
This is a credit card fraud case beginning in - 2016! I orignally reported the fraud charges to usaa in - 2016! Total fraud charges of over $3000.00 were added to my credit card balance due, of which $26.00 were charges belonging to me! Most fraud charges have been credited to my balance due except $670.00 which were transferred to my balance due payment for - 2016. After reporting fraud charges I have repeat- edly talked to customer service, fraud dept. attempting to reach a conclusion and a " - '' balance! A letter, e mails were sent asking for verification ( transactions ) of balance due! At this time usaa has not responded and the calls to c/s has been promises and no results!
USAA Savings customer in Illinois
Dec 01, 2016
* Source: CFPB Complaint Database
USAA Savings response to complaint:
Closed with monetary relief
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