Barclays PLC Credit card department,
I got in the mail a promotional balance offer from Barclaycard and initiated it online -/-/2016. On -/-/2016 Barclaycard debited my account for $950.00 plus $38.00 balance transfer fee and mailed a check to -. - recieved the check for $950.00 and it posted to pay off my credit card balance with them. On -/-/- Barclaycard, without my authorization, reversed the balance transfer violating their own internal policy of not canceling a balance transfer until the - business day, in my case -/-/-. I received a letter dated -/-/2016 from - of the - that they would not fix their reversal mistake. I have a call into them as to how they can do that when their check to - has already cleared the fed and posted to payoff my - credit card balance. In other words the balance transfer transaction was finalized on -/-/-. - indicated they can not stop payment on the check since it has cleared the Fed. My balance with Barclaycard is $0.00 since the reversal ; I find it hadr to beleive they are giving me $950.00 free & clear! : ) Help! and thank you - ( 267 ) -
Barclays PLC customer in Pennsylvania
Nov 04, 2016
* Source: CFPB Complaint Database
Barclays PLC response to complaint:
Closed with explanation
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