Bank of America Credit Card Complaint

Bank of America Credit card department,

Balance transfer Oregon

On -/-/2016 I accidentally double-paid the significant outstanding balance of my Bank of America - account. I owed about $26000.00 and I mistakenly made two payments totally $52000.00. My error! I immediately contacted BOA and asked that the second $26000.00 payment be reversed and returned to my - checking account. My credit line and other assets covered the over-payment with personal financial impact. After many phone calls and a waiting period, on -/-/2016 about $26000.00 was taken out of my BOA account and I was told the amount would be in my checking account " tomorrow '', or " 3-5 business days '', or " 7-10 business days '' depending upon who answered my phone call. It is now -/-/2016 and the money is STILL not in my checking account. Even today I was promised " tomorrow '', or Friday, or next week. Fool me once, shame on me. Fool me more than a dozen times then shame on the Bank of America. Even if the BOA promise of " tomorrow '' actually happens, I 'm formally filing a complaint and trust that CFPB will take action.