Bank of America Credit Card Complaint

Bank of America Credit card department,

Balance transfer Florida

Bank of America mailed me an offer advertising zero interest on credit card balance transfers. I called them at - on -/-/2016 at - EST and spoke on a recorded line with - - who stated she was in - - , Texas to inquire if they would do it for me. After running a quick credit check, I was told that I was eligible to receive a modest line of credit. I told them I was not interested in that offer and to " cancel my application '' and " I do n't want anything from Bank of America. '' At - I was told " We will close the account. A letter will go out within 14 days. '' Within two weeks I received a credit card in the mail and a notice that a new account had been opened. BofA subsequently contacted me for feedback on their service. My responses were of the worst grade possible in the survey 's scale of answers. I have never heard again from BofA. It would be bad if BofA submitted anything pertaining to this matter to a credit bureau.