Review and analysis of over 516 Non-Federal Student Loan complaints against Navient Solutions, Inc.
Navient Solutions, Inc. consumers have reported over 516 official complaints related to Non-federal student loan. Out of the 516 consumer complaints against Navient Solutions, Inc., 21% were disputed by the consumer (i.e. the consumer was not happy with how Navient Solutions, Inc. responded to their complaint) and 100% were processed in a timely manner. 3% of consumer complaints against Navient Solutions, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 3% resulted in non-monetary compensation.
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Navient Solutions, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine January 5, 2017 - This is a addendum to complaint -. I have sent - everything they 've requested yet they continue to disseminate false information to my Credit Report. Please be advised if you do not remove this Tradeline from my Credit Report I will sue your company for violations under FCRA/FDCPA.... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer need information about my balance/terms January 4, 2017 - General Revenue is the company that bought my debt from Indiana - University. I 've made several attempts to simply see my balance on paper or the internet and have called to find out where I can see this information. I spoke with - - when I called they 're company and he refused to help me locate the login section of their website and would not send me a letter. He sarcastically remarked that they 've sent me numerous letters then said he would transfer me, only to mute the phone and leave me with silence. I just want to see how much I owe and set up a reasonable payment plan but I c... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan December 15, 2016 - A few years ago I was fooled into attending online classes from - university. The classes were worthless and the credits were not able to be transferred to a local university I decided to transfer my degree to. I was under the impression that my loans were all federal, and all through -. I recently had to file bankrupcty and I was aware that my federal student loans were not going to be discharged, and after I received my discharge papers I sat down to go through the mess of student loans. Now all my loans seem to be serviced by navient, including - loan in particular that is a privat... |
Navient Solutions, Inc. Student loan can't repay my loan can't decrease my monthly payments December 14, 2016 - I risk being in default of my private student loan with Navient and they will not adjust the payment to relieve me of undue hardship. My current interest only private student loan repayment loan has expired and I can not pay the new monthly amount that Navient requests. I have no more discretionary income to pay them. I have reported to Navient that I will default if they do not adjust the payment terms. Navient 's solution was to adjust the interest rate which still leaves me with a monthly payment that exceeds my monthly descretionary income amount. On -/-/16 account manager at Navient... |
Navient Solutions, Inc. Student loan can't repay my loan can't decrease my monthly payments December 14, 2016 - My current private loan payment is too high ( around $310.00 per month. Some loans as high as 11 % interest rate! ) and they will not let me go into a reduced rate repayment program because I have a co-signer who refuses to cooperate. Instead I have to attempt to make this payment that I can not make and they will not accept a smaller monthly payment.... |
Navient Solutions, Inc. Student loan can't repay my loan can't temporarily postpone payments December 13, 2016 - Navient called my mother in law 's phone number about my student loan debt when she is located in Hawaii and it was - there and when I told the loan provider not to call again, she ( - - - ) informed me that she had " called a lot of numbers that day looking for '' me. I told her she broke the Fair Debt Collection Practices Act as she had called a number in Hawaii and she told me that she had not as my loan is past due. She also informed me at the end of the call- which did not end well- that she will continue to call even though I told her not to call anymore.... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer keep getting calls about my loan December 13, 2016 - I co-signed on my daughter 's college loan several years ago. Navient, who purchased the loan, has robo-called me at least - to four times daily about repayment with requests to call - at - to work out payment plans. My daughter has a statement that repayment does not begin until 2017. How can I stop these calls?... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer keep getting calls about my loan December 13, 2016 - I have missed - monthly payments and the company is calling me 10 times a day, starting - until -, 7 days a week. I feel that this is not legal and definitely bordering on harassment.... |
Navient Solutions, Inc. Student loan can't repay my loan can't decrease my monthly payments November 17, 2016 - I have - separate student loans, - federal and - private. I 'm have paid & gt ; $500.00 a month for 10 years and still have $ -. I have had financial difficulties at the moment and was making partial payments. I have been getting calls every hour everyday from Navient. I have asked many times for a payment reduction but they will not work with me. It 's very hard to be a single female trying to work, pay rent and all other bills and have no help from - Loans. I have already paid the loan amount and more but they wo n't work with me and are now harassing me all day.... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer trouble with how payments are handled November 17, 2016 - My credit report has an entry of my being delinquent on my student loans when I have proof of payment. I am currently unemployed and have been turned down for a job because of the credit issue. I am unable to find employment until this is resolved.... |
Navient Solutions, Inc. Student loan can't repay my loan can't decrease my monthly payments November 17, 2016 - Needing other payment options besides $460.00 a month, on top of navient saying my ffelp loans arent covered under dtr... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer don't agree with fees charged November 16, 2016 - I have been investigating my loan since before my school closed I filed a police report for fraud and Navient still is charging me for this. I have provided information to both them and - re this private loan. Non of them are helping and I still have to pay it since its effecting my credit... |
Navient Solutions, Inc. Student loan can't repay my loan can't decrease my monthly payments November 16, 2016 - Short-term forebearance. Lasts around 3 months, then calls about 3-4 times a day. Unwilling to lower payment amount. School closed down. Was essentially strong-armed into taking only private loans as the financial aid advisors told me I could n't qualify for any other financial aid. Was made to renew every semester with the claim " you do n't sign it, you ca n't continue/graduate '' Did n't receive diploma until loans were paid, even after graduation. Was told I could n't get forebearance, then told I could. Non-stop calls once forebearance/deferment ends... |
Navient Solutions, Inc. Student loan can't repay my loan can't get flexible payment options November 15, 2016 - I was a victim of predatory lending at - - - - and am being harassed by Navient and - for over $260000.00 in student loans. - was never able to finish my degree as they never told me that they were in financial trouble, were unable to retain the -. When they were ready to file for bankruptcy, they sold their non-profit college to - which was a for profit college. They did not request permission to sell the non-profit college to a for profit business, which requires approval of the Attorney General. They did this behind the AG 's back and it was too late to unwind the ... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer keep getting calls about my loan November 15, 2016 - Navient is calling my work number. My employer does not want them to call my work number.... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer trouble with how payments are handled November 14, 2016 - Payments have been recently misapplied. Whole payment amount is being applied toward interest only & I am not on any type of workout plan. Everytime I call Navient 's customer service they advise its because of the interest accrued.... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan November 13, 2016 - My initial student loan was financed by Navient in 1995. Since then I was approved for student loan forgiveness and the loan through Navient was paid in full and transferred to -. Navient sent me a document thanking me for my business and documented that that loan is paid in full with a - balance and paid as agreed, I have that document. At current Navient is reporting a late payment from back in 1995? That makes that unethical reporting 21 years ago? Please help me as I am actively attempting to rebuild my credit.... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer trouble with how payments are handled November 11, 2016 - I made a payment for $10000.00 against my private student loans with Navient ( originally - ). My goal was to make a dent in the principle and continue to make the minimum payment to help reduce the amount of interest I was being charged. However, once I made the payment, my bill was being sent to me with a monthly payment of $0.00. I contacted the servicer and was told that even though I made a $10000.00 payment directly toward the principle, they were going to treat it as if I paid my loan ahead and bill me $0.00 for years until the $10000.00 had been utilized. I saw this as a t... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer trouble with how payments are handled November 11, 2016 - -/-/- Back in - I was recruited by the - - - - - ( - - - ( - ) ) with misleading graduate job placement information, as well as promoting the - degree program that did n't offer the end result as advertised, which tied me into - different types of loans ( private, Federal and Dept. of Ed. ) all with - -, now Navient. I was never given a choice of other lenders when working with their recruiters and naively enrolled in a program that increased their tuition every year, used outdated software in classes, outside online tutorial website to prov... |
Navient Solutions, Inc. Student loan can't repay my loan can't decrease my monthly payments November 11, 2016 - Name : - Loan Company : Navient over the last - years I have been making my payments on time. I got laid off - weeks ago, the company ( navient ) claims that they can not provide me with any relief even though I 'm unemployed. Then I asked them to lower my payment and put me in some sort of program, to do that they say they must speak to my cosigners, these people are elderly, my - is dealing with my - -, my - is dealing with a theft and robbery, my - is on a fix income older lady. They are asking to speak to them during these difficult times. I understand business, but... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer trouble with how payments are handled November 11, 2016 - I had a 60 day past due status reported to the credit agencies by Navient, but my - statement and - statement both show no amount past due. My account also has a " 3rd Delinquency Notice '' on - -, but there is no first or second notice. Additionally, since the claim is that I was 60 days past due on my - payment, the fact that it was reported in - makes no sense - it also should have showed up in my - statement which is less than 60 days. I have called and sent in a complaint via their dispute mechanism, but never received a response or resolution.... |
Navient Solutions, Inc. Student loan getting a loan can't qualify for a loan November 11, 2016 - In -/-/- I was asked by my ex girlfriend at to time to cosign on her private loan for school through -. At this time I also had a loan through - for school that required a cosigner. Knowing this I told my ex-girlfriend that I would not be able to cosign for her and that she would have to try someone else. I assumed she had found someone else to cosign since she never brought it up to me again. around -/-/- I started receiving letters in the mail from - asking for my ex-girlfriends whereabouts. At the same time sallie mae was also sending tons of mail to my residence for her ... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer having problems with customer service November 10, 2016 - I currently have - student loans with Navient. I contacted them to see about consolidating these loans and lowing my interest rate that at the times were 6 % 5 % 4 % before finding another company. About a month later my interest rates were raised to 8 % 8.5 % and 6.75 %. I feel like they did this to make as much money as possible with the information that I maybe refinancing with another company.... |
Navient Solutions, Inc. Student loan can't repay my loan can't decrease my monthly payments November 9, 2016 - Hello, I received private loans in total of about - from -. I pay my monthly bill, which ranges from - dollars over the decade. Majority of my pay goes to interest, so if i pay -, - goes to interest and only - goes to principal. 10 years later, i now owe -. There is no end in sight. This does not seem right and they will not reduce my payments or interests to help me pay off my debt. Can you help me?... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer trouble with how payments are handled November 9, 2016 - I have had my Navient student loan for approx 7 yrs. I have had a payment due of average - a month, this has been this amount for years. I received my monthly bill and it was - for -. I called to find out why and was informed that it was actually supposed to be - a month and as of - it would be that amount. I have NOT received any kind of notice of the increase. I spoke to a supervisor who told me the same thing. She was willing to reduce it to - a month. I have always paid my account, in fact I have made extra payments when I can. How can they increase the amount due without... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer don't agree with fees charged November 9, 2016 - Navient is the private loan servicer. I am the cosigner for my son. Originally these ( - loans ) were - - loans. I have been paying on the loans since -. Loan - was disbursed in the amount of $21000.00. To date I have paid over $17000.00 on this loan. The outstanding balance is $17000.00. - was disbursed in the amount of $31000.00. To date I have paid almost $20000.00 on this loan. The outstanding balance is $24000.00. I submit that the fees and interest on these loans are predatory and unethical. Consequently, I have retained counsel to help me navigate a course ... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer keep getting calls about my loan November 7, 2016 - I was making my student loan payments on time. My Father passed in -/-/-. I notified Navient that my Father passed. I was in good standing with Navient. Upon hearing of my Father 's passing from me. Navient transferred my loan to a Collection Agency called -. I made another call to Navient, asking them why my loan was transferred to -. The Navient Representatives ( I talked to several CSR 's ) did not know why my loan was transferred, when they could see I made my payments, and said they can see in my account that my payments were on time. I called -, and they said, I have no rig... |
Navient Solutions, Inc. Student loan getting a loan can't qualify for a loan November 6, 2016 - I never applied for any student loans ; I never went to college. Sallie Mae lists on my credit reports - student loan accounts ; - are Joint, - are Individual. The open date and account number on each - account coincides with the same open date and account number on each - account. ( e.g., open date -/-/-, account ending - ; open date -/-/-, account ending - ; open date -/-/-, account ending - )... |
Navient Solutions, Inc. Student loan can't repay my loan can't get flexible payment options November 6, 2016 - To whom it may concern, From -, I attended - a private college in - no longer in operation. I have -. I have federal and private student loans. My issues today are the private loans serviced by Navient. Recipients of private loans have no legal protection or recourse when attempting to negotiate a more favorable interest or payment plan. We are basically indentured servants to a system that enjoys protections that no other creditor is given. We can not discharge the debt in court. We can not ask for a change in terms or avail ourselves of the same options as Federal loans. There ar... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer trouble with how payments are handled November 5, 2016 - I have several private student loans through Navient for approximately $ -. I have made every attempt to pay them and made several ; repayment agreements that Navient never fulfilled. I would make an agreement and start paying and they would continue to harass me and mis appropriate my payments. This has severely impacted my credit as well as my husbands. They are false reporting information to credit bureaus. I make am payment and then 2 days later i get called, my family gets called, and we are all threatened but meanwhile i already made my payment. The payments I do make are specific to ... |
Navient Solutions, Inc. Student loan can't repay my loan can't decrease my monthly payments November 4, 2016 - I graduated from the - of -. When I graduated in -/-/2008 the housing the market crashed jobs were slim to none to come by. I did manage to find freelance work to make ends meet. I was struggling to pay my student loans. When - - sold to Navient the rates changed on my loans as high as 7.25 % variable rates. I called Navient and they agreed I could pay interest only payments at $400.00 a month. I struggled for the past 12 years making these payments and yet my loan balance grew greater. I had to give up my apartment and move in with my sister. I had to stop my car insurance be... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer having problems with customer service November 3, 2016 - My Name is - -. I am filing this compliant with the CFPB, because I have tried every other avenue available to dispute and remove a student loan that I never authorized. I have been added as a co signer for a student loan. I never agreed or authorized anyone to add me as a co signer. It is fraud. I have filed several disputes with the credit bureaus. I have received the hard copies of the loan documents from - -. The loan documents are riddled with incorrect and in accurate information. I will just list a few of the obvious errors. The loan documents state that I am a US citizen wh... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan November 2, 2016 - I was told in -/-/- that i was eligible for an " auto pay '' program and as a result my next payment would n't be due until -/-/-, so I made plans with the extra money in -/-/-. I spent some and put some into savings. -/-/- I got a call from Navient in which they informed me that they made a mistake and that I was n't eligible for the " auto pay '' and, as a result my payment is now past due and I owe for -/-/-. I now have to take money out of savings to cover the mistake. I do not trust these people to be handling my debt responsibly.... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer don't agree with fees charged November 2, 2016 - After I cancelled my loan Navient sent another - - dollars to - - - - - - - They will not remove this from my loan even though it was their error. I never attended this school.... |
Navient Solutions, Inc. Student loan can't repay my loan can't temporarily postpone payments November 1, 2016 - In an attempt to mitigate any sort of credit issue, I called Navient Student loans ( with whom I have private and federal loans with ). I recently lost my job, and was attempting to put my loans into forbearance or deferment. Navient charges $50.00 per loan for a 3 month Forbearance period. For the - loans in my name, that was a total of $150.00. It is $150.00 of which I dont have at the moment due to my loss of employment. Prior to this, I had always made my payments on time. If by some happenstance, I were to need more time, I would need to pay an additional $150.00 to extend out ... |
Navient Solutions, Inc. Student loan can't repay my loan can't decrease my monthly payments November 1, 2016 - I am currently - in -. My salary is - before tax and my rent is $1400.00. This is not including utilities, transportation, and food. I have spoken to Navient about private student loans to make a plan to pay them off. I told Navient my salary and expenses and committed to paying $ -/month until my salary increases. I spoke to Navient representatives several times regarding my willingness to work with them. However, Navient was persistent in that they did not want $75.00 they wanted & gt ; $300.00 a month that I simply did not have. The representatives became belligerent even ... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer trouble with how payments are handled November 1, 2016 - I had a loan with - - which is now Navient. I admit the loan is in a collection status but I have been paying on for a couple of years now. The collection loan was being handled by allied interstate. I was in an interest free program paying $ - month. -/-/-, - - stopped deducting the payments out of my bank account without notifying me. I realized last week that the payments were no longer being deducted and I called them. The gentleman I spoke to advised me that because I was set up on this interest free program for a year, once the year was up, the payments stopped. I ask... |
Navient Solutions, Inc. Student loan can't repay my loan can't get flexible payment options November 1, 2016 - I went to - - and told them that I only wanted federal loans. - - acknowledged that they would not take out any private loans ; however, they did. I did not find out that I had a private loan until - -/Naivent began to collect. I am unable to afford the high minimum high interest rate. Whenever I would speak to Navient they would tell me there are options available to me for repayment. When I ask about the options they state that I do not qualify for any of them and that I need to pay in full. Even when meeting my minimum payments it was all going towards interest. When I ... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan November 1, 2016 - My private student loan defaulted ( - months no pay ). These - months were not under a deferment, grace period, or forbearance. However, Sallie Mae will not report that the account went into default so it remains on my credit report. It has been over 7 years. The period of default was -/-/- to -/-/-.... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer trouble with how payments are handled November 1, 2016 - In -/-/- I went back to school to get my - degree from the University -. I took out $35000.00 in astudent loan from - - and $5000.00 as a Stafford loan. I started paying the loan back in -/-/- after I graduated. Over the last 16 years I have never missed a payment - made at least the required payment each month - Often more that the required payment. For the first 8-10 years the payments went to - - then the loan was transferred to - and three years ago it was transferred to Navient. After 16 years of paying an average of $ -/month on a loan at 8.25 % I ha... |
Navient Solutions, Inc. Student loan can't repay my loan can't decrease my monthly payments November 1, 2016 - I am -. I have been struggle to meet the payments since I have - job that I have been working and still struggle to make the full payment. I have call and it take long time because I was using the relay operator.... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer trouble with how payments are handled November 1, 2016 - I am trying to pay down my private student loans as quickly as possible. I take advantage of auto pay and set a higher amount to be deducted than what 's due each month so I can apply the extra payments toward the principal balance. However, after I set these amounts, - -/Navient continues to lower the monthly amount automatically deducted, without any notification. Every few months I have to call and make a request that the original amounts of my auto pay be reset. After many months of this pattern ( I have detailed notes going back to -/-/- ), it is clear to me that Navient is red... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer don't agree with fees charged October 31, 2016 - I am the borrower. I sent forms to Navient to update the bank account for monthly automatic draft payment from my bank, for - different loan payments. I received a generic confirmation by mail that did n't show the date the payment would be drafted or much other information. Navient set up - of the - payments so that it would be drafted after the due date and they could charge me a late fee. The first month after the account was updated, I noticed the payment was n't drafted from my bank account so I logged into the Navient website to check on it. The Navient site confirms that the lo... |
Navient Solutions, Inc. Student loan can't repay my loan can't temporarily postpone payments October 31, 2016 - I have asked Navient ( formerly - - ) to grant some sort of physical hardship delay or understand that I have had multiple - since I graduated. The requests have been denied over and over and now Navient is telling us they are moving the load to a debt collector. I am unemployed with a - year old child to care for, they do not care and simply keep calling for payment when we 've explained it 's not possible. I have no options according to Navient.... |
Navient Solutions, Inc. Student loan can't repay my loan can't get flexible payment options October 28, 2016 - I graduated -/-/-. I have not yet found employment. I am also in the process of filing for - ( due to many physical and mental ailments ). Navient, formerly - -, will not work with me to - monthly payments affordable. They are choking my families finances. We are not able to keep up with all our bills and pay these astronomical student loan payments.... |
Navient Solutions, Inc. Student loan can't repay my loan can't decrease my monthly payments October 28, 2016 - I borrowed from then -, now Navient, a total of about $8000.00 in - separate loans. This is on top of my federal loans that I currently had to put in to forbearance. The loans were all to cover on-campus housing expenses, transportation costs, and supplies for school. At the time, I had no other options and was forced to have my father co-sign on all - loans. I do not feel I was properly prepared to take these loans out and did not anticipate how aggressive the repayment terms would be. I am now almost - payments behind and have done voluntarily forbearance twice, with a signific... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan October 28, 2016 - My son has a private student loan that I co-signed on. This loan has been all over the country with different lenders. However when I spoke to a collector they gave me - name that I tried to contact however, they no longer have the loan but it is in Navient system. I have contacted them several time and just found out that what is in their system is wrong and Navient owns the loan. On private loans there is a 12 month forbearance. However, do to illness and hours lost from work I requested a 2 month forbearance I pay $900.00 a month but I am behind 1 month. I am trying to work with them h... |
Navient Solutions, Inc. Student loan can't repay my loan can't decrease my monthly payments October 27, 2016 - I have several loans with Navient ( former - - ). I am so thankful to them for helping achieve my dreams of having a - and - - -. However, when I graduated college I could not find a job in my field. Even if I did I would still not be able to pay my over $900.00 a month student loan repayment. My co-signer who was once a close uncle of mine, is now berated with calls because I can not pay my loans. When I was completely honest with the Customer of Advocacy Department they revealed that because my uncle makes enough money he can pay them, and there are no other options. The... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer having problems with customer service October 27, 2016 - My son has several student loans thru Navient ( formerly - - ) which I am a co-signer on several of his loans. I have paid on these loans for years b/c I always wanted to be able to pay for my kids education and in previous years he could n't afford to pay. We have been in a rate reduction plan the past couple of years with them and we have never missed a payment. This plan has to be approved each year. Since last year my sons salary has increased slightly by about $10000.00, but so has his expenses with a mortgage, car payment, and - child - - ). My payments were $520.00 pe... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer trouble with how payments are handled October 27, 2016 - Because I am set up in this reduced interest rate program with Navient, what happened is, as they have been taking payments out of my account and applying it, but I do n't know exactly how its being dispersed to all my loans, and because I 'm set up with auto-pay, I have never had any control over it. I just pay my monthly amount and they are supposed to apply it to my loan amounts accordingly. The website does n't have any detailed situation information and I have never gotten a document. All I know is that I owe - a month and they automatically deduct it from my bank account and apply it ... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer having problems with customer service October 27, 2016 - My husband has - because of cost of - we were forced into chapter - Navient did not notify us that they refused the BK court ruling until -/-/2016. We contacted them they said we could pay $50.00 to defer payments for 3 months to give us an opportunity to resolve the issue. - 's credit report shows paid in -/-/- then -/-/- 60 days late??? So after a BK showing a late payment ( which I have sent them ALL supporting credit reports ) we have no chance to purchase a car, home or anything else. They refuse to correct their mistake on our credit. We were not late and the mi... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan October 26, 2016 - Iam filing a complaint against Navient department of education loan servicing. I have been a student since -/-/-, loan repayments are not due until you finish school. Right now Iam under the loan forgiveness program because Iam unable to start making payments. I have called every month for the last 5 years to indicate if I need I am able to make the monthly payment or if an extention is needed but the agent forgot to update my account and now my credit report is showing - derogatoring marks, that is drastically affecting my credit. Navient is reporting that I have - late payments fo... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer trouble with how payments are handled October 26, 2016 - Navient re-amortizes my loan every quarter so they can keep making money from interest. When my loan started, it had payments around $100.00 per month. I have been making separate individual extra payments and as a result my auto-debits got down to about $30.00 a month. This should be illegal as they recalculate the payment based on amount and time remaining on the loan for the purpose to keep my loan alive as long as possible to make as much money from interest as they can.... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer having problems with customer service October 26, 2016 - After suffering through a period of unexpected unemployment I contacted Navient to attempt to get my loan back on track. I made arrangements to pay via a " - pay '' program which would put my account back into current status after - scheduled payments. I gave them my bank account information and assumed that that would be the end of it. The next day I started receiving phone calls saying that something had gone wrong. I was finally able to get in touch with them again the next week. I was told that the automatic payment needed to be setup again, so I did. The automatic payment apparent... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer having problems with customer service October 25, 2016 - Account # : - Loan # : - This was a private loan that I received to attend to a - college ( - ). The school is now closed and I am requesting that Navient discharge this loan under " closed school discharge '' program.... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer trouble with how payments are handled October 24, 2016 - On - -, after receiving numerous harassing calls from Navient, I visited their website, Navient.com to check on a recent payment in the amount of $140.00. This payment was in response to I noticed that there was no payment in the amount of $140.00 instead there was a payment in the amount of $270.00. I immediately called them and spoke with their representative, -. She transferred me to -. Her response was as follows : " The $140.00 was split between account ending in - ; $130.00 and account ending in - ; $4.00. The balance of the $270.00 was to help keep your a... |
Navient Solutions, Inc. Student loan can't repay my loan can't get flexible payment options September 2, 2016 - Pioneer Credit Recovery sent a garnishment order to my employer before send me a notification or an income driven repayment plan according to the law. this put my family in a extreme economic hardship since we can not afford to pay our rent or put food on the table. I am living at my present address for over 11 years. please help.... |
Navient Solutions, Inc. Debt collection disclosure verification of debt not disclosed as an attempt to collect August 28, 2016 - In - -, while applying for a rental home, I learned of a " debt '' I owed which was submitted to collections from - - - ( -, Arizona ) in -. The amount owed ( $2800.00 ) was immediately paid - in full. I took online courses in - at - - - under the Veteran 's Administration - -, which pays for - veterans to seek educational opportunities. I was completely oblivious to this " debt. '' Upon learning of the amount owed, I immediately paid the total to expedite the removal of this " collections debt '' on my credit report. This was a blatant miscommunic... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer having problems with customer service July 8, 2016 - I have contacted all - credit bureaus to remove incorrect credit reporting data from my file. The account in question has an approx balance of -. I have, with success been able to get the incorrectly reported information removed from my - file. The item is no longer listed due to my not being liable for the loan. The loan is a joint loan that liability should be listed as - - - - - and - -. I do, however have - Consolidation Federal Student loans ( Exhibit A ) that are currently in a hardship deferment. I have contacted Navient to have the inaccurate listing as... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer having problems with customer service July 7, 2016 - I am -. I submitted an application to which they acknowledge my circumstances. Their solution is that I transfer the loan to my cosigner. Additionally, they have stated that the loan is in the name of my cosigner, without me or my cosigner having agreed to this action. Now despite us making payments that we can not afford, they are constantly calling to harass with robocalls.... |