Navient Solutions, Inc. Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer trouble with how payments are handled

Navient Solutions, Inc. Student loan department,

Non-federal student loan Dealing with my lender or servicer Trouble with how payments are handled Pennsylvania

Navient re-amortizes my loan every quarter so they can keep making money from interest. When my loan started, it had payments around $100.00 per month. I have been making separate individual extra payments and as a result my auto-debits got down to about $30.00 a month. This should be illegal as they recalculate the payment based on amount and time remaining on the loan for the purpose to keep my loan alive as long as possible to make as much money from interest as they can.

Navient Solutions, Inc. customer in Pennsylvania
Oct 26, 2016

* Source: CFPB Complaint Database

Navient Solutions, Inc. response to complaint:
Closed with explanation

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