Review and analysis of over 48 consumer complaints
| Company | Complaints |
|---|---|
| Sallie Mae | 8 |
| Navient Solutions, Inc. | 7 |
| AES/PHEAA | 6 |
| Wells Fargo & Company | 5 |
| Student Loan Finance Corporation | 2 |
ECMC Group, Inc. Student loan getting a loan can't qualify for a loan March 27, 2017 - ECMC has began reporting an account to the credit bureaus without contacting me and verifying the debt first. I have not been contacted by ECMC in any way ( mail, phone, e-mail etc ... ) and given the opportunity to address the alleged debt that has been placed in collections on my credit report. I attempted to contact ECMC via certified mail, with the address provided in the credit report which was listed as being - -, MN -. According the the post office tracking number my certified mail is being " returned to sender '' due to that address being unknown. Since I have n't been success... |
Sallie Mae Student loan getting a loan can't qualify for a loan March 10, 2017 - Today, I applied as a co-signer for my daughters Sallie Mae Student Loan. I am - and there fore my source of income comes from -. The application was denied based on fraud. They made false claims against me in regards to my credit worthiness. I was also told by a supervisor that they do not base approval on the fico score. I was told credit scores have nothing to do with their decision making. But, in the denial they told me my credit score is adverse. I am accused of having delinquent accounts. And I am also told too few accounts get paid as agreed. These are lies. I feel like they just... |
Sallie Mae Student loan getting a loan can't qualify for a loan December 28, 2016 - Applied as a co-signer for my son and the application was stilled denied. I am - and retired, but carry an impeccable credit score / FICO ( -, -, - ). Plain and simple - age discrimination and work ( retired ) discrimination, against SallieMae.... |
Sallie Mae Student loan getting a loan can't qualify for a loan December 22, 2016 - Granted, my credit profile may not have been eligible to carry my Sallie Mae loan independently, however, my co-signer has an impeccable credit rating and I was turned down. This needs to be investigated.... |
Wells Fargo & Company Student loan getting a loan can't qualify for a loan December 1, 2016 - Our complaint is directed to the possible discriminatory review and decision practices of Wells Fargo. My son originally applied for a loan with Wells a year ago whom he 's had his bank account with for -4 years now & he needed a creditworthy cosigner at which time I applied. We were turned down as my score ( - ) was well below their minimum. Fast forward seven months, I worked on improving my credit score by - points, have had ( as always ) a good paying, stable job, ( my son works 36 hours while remaining a FT student! ) so we should be in great standing yes?! Apparently not good en... |
Navient Solutions, Inc. Student loan getting a loan can't qualify for a loan November 11, 2016 - In -/-/- I was asked by my ex girlfriend at to time to cosign on her private loan for school through -. At this time I also had a loan through - for school that required a cosigner. Knowing this I told my ex-girlfriend that I would not be able to cosign for her and that she would have to try someone else. I assumed she had found someone else to cosign since she never brought it up to me again. around -/-/- I started receiving letters in the mail from - asking for my ex-girlfriends whereabouts. At the same time sallie mae was also sending tons of mail to my residence for her ... |
Navient Solutions, Inc. Student loan getting a loan can't qualify for a loan November 6, 2016 - I never applied for any student loans ; I never went to college. Sallie Mae lists on my credit reports - student loan accounts ; - are Joint, - are Individual. The open date and account number on each - account coincides with the same open date and account number on each - account. ( e.g., open date -/-/-, account ending - ; open date -/-/-, account ending - ; open date -/-/-, account ending - )... |
Citibank Student loan getting a loan can't qualify for a loan October 21, 2016 - Citi student loan was sold to a government loan. It has been 7 years since -/-/2009 I disputed this to be taken off my credit report with all the credit report agencies. Instead of removing this old account that is 7 yrs old which is a violation of the fair credit act. That 's suppose to protect consumers. The reporting agencies made it like it was a new account and just said I was disputing the item. It had been closed for 7 yrs. now since they did that it made my score on -, -, and - go down - points or more. Please help me to remove this account from my credit reports so I... |
Wells Fargo & Company Student loan getting a loan can't qualify for a loan September 29, 2016 - There are - closed accounts for Student Loans on my credit report from Wells Fargo that I did not open.This happened in 2010.... |
Sallie Mae Student loan getting a loan can't qualify for a loan September 12, 2016 - I applied for a private student loan through Sallie Mae. I checked out my credit score prior and I am even working with - to make sure my credit is up to date and good. My credit score is good which is -. They did not approve me for a private loan for my - which would mean that I would eventually be making - starting out after getting my degree. I am now making roughly -. I think they discriminated against me because I am a single parent, minority and my age which is -.... |
Wells Fargo & Company Student loan getting a loan can't qualify for a loan September 9, 2016 - I have a private student loan with Wells Fargo. I am the borrower and my Father is the co-signer on the loan and he filed Chapter - Bankruptcy on - -, -. However, I continued to make payments on the account. I tried to make a payment on-line one day but was unsuccessful. I contacted the bank but they would not talk to me. As a result, my Mother contacted the bank on -/-/- to inquire why I could not make any payments. We discovered that they had charged-off the account. The Bank charged-off the account after the bankruptcy filing date. As a result, the bank discontinued com... |
Bank of America Student loan getting a loan can't qualify for a loan August 31, 2016 - I attended - - from - - -. I was unable to afford the school tuition on my own so I had to take out student loans. When filling out the applications at the school I was ensured that all of my loans would be federal student loans with low interest rates. I never had a choice in who I was taking the loans out with or what the terms were. I was just given the application to fill out. I had no knowledge that I was taking out private loans for my tuition until after I stopped attending school and they became due. During my program at - I was having financial difficulties due to tr... |
Texas Guaranteed Student loan getting a loan can't qualify for a loan August 26, 2016 - Texas Guarantee has been trying to collect payments for a student loan that 's not mine. For the past 2 years, they 've taken my tax return and I 've to them the loan is n't mine. They just have an electronic signature. Then I reach out to the school -, asking for information because the debt is n't mine, and they forward an email between the student and a teacher. I tell the school that 's n my email and also ask them why they 're reporting - loans on my name ; however, they never responded. Texas Guarantee is trying to garnish my wages if I d agree to a payment plan for a debt that 's ... |
Navient Solutions, Inc. Student loan getting a loan can't qualify for a loan July 5, 2016 - -/-/- I cosigned for a student loan with the lender Navient, address : - -, - PA -, telephone -. It appears they have done negative reporting on my credit report but never once notified my of payments not being late or delinquent. I attempted to apply for a car loan and learned I have delinquent reporting on my Experian credit report. After receiving a copy of the report I learned it was reported by Navient for -/-/-, -/-/-, -, and -/-/-. Apparently the primary fell behind on her payments for which Navient never notified me. I contacted Navient on - -... |
U.S. Bancorp Student loan getting a loan can't qualify for a loan June 26, 2016 - I have been receiving harassing, threatening and - threats telephone calls from U S Bank representatives in regards to an account and debt of $7300.00 I do not owe. The account or debt do not belong to me. I am a victim of identity theft.... |
Student Loan Finance Corporation Student loan getting a loan can't qualify for a loan June 26, 2016 - I have been receiving harassing, threatening and - threats telephone calls from Student Loan Finance Corporation in regards to a student loan account and debt of $3200.00 and $4900.00 I do not owe. The account or debt do not belong to me. I am a victim of identity theft.... |
Social Finance, Inc. Student loan getting a loan can't qualify for a loan June 8, 2016 - I went to SoFi web page to see what rates would be for a refinance of my student loans. The website is confusing and directed me to enter my name, address, zip code, phone number, DOB, citizenship, home ownership, school info, employment info and current student loan information. In hindsight outside requesting my social security number ( they did not and this was not provided ) this was an application for credit. Why must we fill out an application for credit to obtain rates for a refinance. When I hit enter on the web site or as they wrote " submit to see my rate '' I was declined. I then r... |
Navient Solutions, Inc. Student loan getting a loan can't qualify for a loan June 2, 2016 - I have requested a full account of all of the payments I have made against this loan and Navient was not able to provide. This is a loan that was taken out in 2001 and the original loan amount was for $7600.00. I feel as though I was pressured into getting the loan and even though I did n't not complete the program I was still obligated to pay the full amount. I owe more now that what the original loan was for, I feel like this was predatory lending and would like some kind of resolution but Navient has not been willing to assist.... |
Wells Fargo & Company Student loan getting a loan can't qualify for a loan June 2, 2016 - I only owe on - student loans. Wachovia whicj turned into wells fargo claims i owed them. For years i have disputed only on their account, asking for paperwork. Something about the loan to see if i owe. They never responded. I opened a bank account with wells fargo, no one at the bank said i owed anything with student loans. When you open account with wells fargo they claim to run your social security number to see if you have any other financial relationships with them. They didnt inform me. If they did. I wouldnt of felt comfortable opening an account with them. I had an account with well... |
Wells Fargo & Company Student loan getting a loan can't qualify for a loan May 14, 2016 - I currently have - private student loans through Wells Fargo, both in good standing, for an approximate total of $28000.00 - each is cosigned by an individual, one with an approximate 12 % interest rate and the other with an approximate 3 % interest rate. Having graduated from graduate school in late 2015 and nearing the end of my graduation grace period, I sought a Student Loan Consolidation from Wells Fargo for these - loans. Based on my current circumstances - - FICO score ( depending upon the formula employed ), immaculate credit history, ~ $ -/hour employment and climbing,... |
CL Holdings, LLC Student loan getting a loan can't qualify for a loan May 3, 2016 - Thank you for taking the time to read this issue. On my credit reports ( - - - - has Charged Off/Transfer my account to a collection company - - -. I filed Bankruptcy in - -. In -/-/- my loans were in Forbearance, due to Unemployment. My other - loans were all in Forbearance during this time. I am not sure how - - could charge off and put my loan in a collection agency while loans were in Forbearance. I have called - and was directed to contact - ; I contacted - and was then directed to contact Georgia -. Any assistance that CFB can provide ... |
AES/PHEAA Student loan getting a loan can't qualify for a loan April 26, 2016 - FEDLOAN servicing is refusing to respond after 3 months of waiting ... and continues to report and refuses to do anything but " SERVICE ME " when asked to simply provide validation they have responded with silence for 3 months but will not remove the item from report. I asked them to prove who they are, and they have not STOPPED sending me notices about how much I owe, and here I thought that the FDCPA and the FCRA say stop all collection until the dispute is finished??? HELP!!!!!!!!!!! I have been forced to place a fraud alert on my report and have contacted FTC ... I have recording of the tr... |
Discover Student loan getting a loan can't qualify for a loan April 21, 2016 - My husband has co-signed for my daughters student loans through Discover for 3 1/2 years. She has 2 semesters left and Discover has denied my husband, myself and dad the ability to be a co-signer. All have good credit and both my husband and dad have accounts with Discover that are current, and the FICO scores on each of their statements indicate they have good credit scores. I have called Discover and they can not tell me why all - co-signers have been denied. I feel it may be related to a personal loan request, in which they denied my husband, but offered my dad and he refused after they... |
JPMorgan Chase & Co. Student loan getting a loan can't qualify for a loan April 15, 2016 - Chase bank is re-aging their private loan charge off accounts on my - credit report. The actual date of the - delinquency on both Chase private loan accounts was - -. They are reporting that the - delinquency date was - - in order to keep reporting their negative accounts on my -. ... |
Sallie Mae Student loan getting a loan can't qualify for a loan April 13, 2016 - Please see enclosed letter for detailed information. Lender approved me for a loan based on my credit score/history. School does n't want to certify and disburse loan because of my current - status. I am a small business owner currently in adjustment of status a process which takes about 1-2 years because of backlog. ... |
Experian Student loan getting a loan can't qualify for a loan April 1, 2016 - My credit report is showing me as having the same name or also known as my sister 's name. Her student loan debts from the - company/owner which are in collections are all falling under my name, therefore giving me a bad credit report with experian. Now I can not get any decent credits or loans or even an apartment for that matters. They 're all turning me away due to this error on my report. Please help fix all this mistake on my report. ... |
Student Loan Finance Corporation Student loan getting a loan can't qualify for a loan March 17, 2016 - I am from -, came to US in - to pursue my - in University - ( - ), - -, ND on an - ( - - ). I was maneuvered as a cosigner of student loan in an unfortunate and insidious situation by the primary borrower -/-/-and the principal of the student loan was $9200.00. The primary borrower, an US citizen, was working as - - of - where I joined to pursue my - program and later started working as an part time employee of - section of - and also. She took advantage of her position at - and me by asking to cosign her own financial loan application.... |
Navient Solutions, Inc. Student loan getting a loan can't qualify for a loan March 17, 2016 - I went to - -. I took out federal loans. When I got out of school consolidated the federal loans. I kept getting a bill from Sallie Mae. I called them and asked them why and they told me the bill was for my private loans. I never signed any agreement for private loans. I refused to pay on them. They kept telling me they had a truth in lending agreement for the private loans but never produced one. It was - loans in all. The only thing I signed was an application for the federal loans. I was told by a lawyer that these private loans are not legal without a contract. At one point a Sall... |
Sallie Mae Student loan getting a loan can't qualify for a loan March 12, 2016 - I have talked with the company and still feel like I am being discriminated against. It is my understanding that a cosigner is provided to make sure a loan is paid back. My cosigner has half the requested loan amount in a savings account and around 300 acres of land and last time I looked, - acres was going for - dollars in that area, more than enough to pay the loan if needed. I have explained that there are errors on my credit report that I am in the process of fixing and I sent them - test results showing that - and having to take the entire year of 2015 to learn to walk and wri... |
Sallie Mae Student loan getting a loan can't qualify for a loan March 5, 2016 - I submitted applications to this company to get a private student loan. I was denied and called back to sibmit reconsideration and my first reconsideration was not even looked at. When I called for a second reconsideration, I was informed this first reconsideration was not even considered because of an error in the information they received. My second reconsideration resulted in denial due to errors in my credit report that I have recently filed complaints with the - credit bureaus to correct the errors. Also, I admit to having some debts but I became ill and lost my job 2 years ago. It too... |
AES/PHEAA Student loan getting a loan can't qualify for a loan February 29, 2016 - There is National Collegiate Trust and American Education Services both reporting on my credit claiming to be the same loan with different amounts charged off. I contacted both companies to get more information and failed to send me a promissory note. From my understanding the alleged loan was created by another Loan Originator in - 2006 which even at this point of time I did not have a job and was going into my freshman first year of college or did I even have a credit card or account. This has hurt me dramatically because I am unable to apply for any loans or credit to purchase a Home or ... |
MOHELA Student loan getting a loan can't qualify for a loan February 25, 2016 - Despite my previous mail correspondence, Mohela has failed to investigate and rectify errors contained on my credit report. Thereby you have violated the Federal Credit Reporting Act, due to which I have lodged complaints with the Federal Trade Commission and the California Attorney General 's office. I am allowing you 30 days to rectify the erroneous information ; your failure to do so will result in my filing suit against your institution. INCORRECT TRADELINES : 1. -/Mohela - Ac # - ... This item is inaccurate because the creditor nor - - - furnished proof that this debt wa... |
Navient Solutions, Inc. Student loan getting a loan can't qualify for a loan February 18, 2016 - I have a private loan through Navient, formerly - -. The original loan amount was less then - in 2005. I enrolled in - - of - but had to switch schools after - semester. The program director left the office early so I was charged for - full terms and the credits did not transfer. I am unable to refinance my loan and by then end of the term will have paid Navient over $30000.00. ... |
Sallie Mae Student loan getting a loan can't qualify for a loan February 1, 2016 - I applied for a bar study loan with Sallie Mae, the representative ran my credit report and stated that I qualified based on the information in my credit file however because I did n't have a job offer yet, he could not approve me. I have a non-traditional name and I believe that the representative knew that I was not - based on my name and used that to discriminate against me. I know several people who have been approved for the same loan who did not have a job lined up at the time of their approval. I attended - University in - -, Iowa. ... |
AES/PHEAA Student loan getting a loan can't qualify for a loan January 28, 2016 - The loan was opened in - - and defaulted in - -. It was charged off and picked up by a collection agency. -/-/-, I reached an agreement with the collection agency and settled the debt in full. AES was servicing the loan and has failed to update the status of the loan or the balance. I have a written letter from AES stating that the principal balance is now - but - continues to report the loan with a status of " In Collections '' with a current balance of -, and unpaid balance of - and a highest balance of -. I need the loan status to reflect that it was a ch... |
Social Finance, Inc. Student loan getting a loan can't qualify for a loan January 26, 2016 - First of all, a bit of background : I have a good financial history in the US including several credit cards, an auto loan and a mortgage ( FHA ). I make nearly - per year and live in a low cost-of-living area, so most of my income is available to service my financial obligations. I applied for a student loan ( private ) and it was denied because the - that was issue by the United States Department of Homeland Security ( DHS ) was not sufficient for the financial institution to proof my permanent resident status. I am in the process of renewing my expired - - - - - ( expi... |
Campus Student Funding, LLC Student loan getting a loan can't qualify for a loan January 18, 2016 - My complaint is for - of -, PA once a part of - Colleges that forced me into getting a - loan from - - -. I have submitted a complaint in the past about my - loan and have gotten no with it and now my loan was sold to another private lender Campus Student Funding LLC at - - - -. I have making payments none stop for almost 4 years now and my balance is actually higher now then it was when i was in school and from when i graduated in - 2012. These high interest loans and the high cost of - in general put me so far in debt that I was not eligible for a mo... |
Navient Solutions, Inc. Student loan getting a loan can't qualify for a loan January 15, 2016 - I am a co-signer on a private loan my son has. It went into default, I was never notified about the default, no calls no mail until a - Envelope this date. Three months and NAVIENT reported her late and in default. How can they do this without contacting her to cure the problem. This totally killed our refinance we are working on for our home. I talked to a Rep at NAVIENT and he told me to write to them to get this corrected. That will take us into -, The loan as of this date was made current by myself. ... |
Transworld Systems Inc. Student loan getting a loan can't qualify for a loan January 12, 2016 - I attended - College in -, VA. They promised students the world. The program was so unorganized and the tuition ended up being thousands upon thousands higher than originally quoted. No one in the FA department could ever explain the fees. During class they would pull you out to discuss overdue bills. The program closed down within 3 years. I was forced to not only max out my federal loans but had to take out additional private loans through their affiliate company. ... |
AES/PHEAA Student loan getting a loan can't qualify for a loan December 17, 2015 - Dear CFPB : I am an - - veteran who is attempting to purchase a home and I am unable to do so because AES/NCT has an inaccurately reported - accounts to the creditor bureaus containing an inaccurate " charge-off '' date. This is killing my credit score and I can not get it changed despite contacting the bureaus and the creditor. Could you please contact AES/NCT and ask them to correct the inaccurate " Charge-off '' date of -, - on my - Credit Reports. This inaccurate " Charge-off '' date is listed incorrectly on all - national collegiate trust accounts. See Credit Report... |
Earnest Inc. Student loan getting a loan can't qualify for a loan December 17, 2015 - I applied to have my student loan refinanced with " Earnest '' and the company quoted me at a rate of ~5.2 %, but when the loan was approved the rate was increased to 6.86 % with not explanation even though I have an " Excellent '' credit score. And when I asked the representative to investigate why the rate changed she said she would check with the underwriting department and get back to me. That was two weeks ago and now she is ignoring me. This is a classic example of " bait & switch. '' ... |
Financial Asset Management Systems, Inc. Student loan getting a loan can't qualify for a loan December 16, 2015 - My client entered into a repayment agreement with Financial Asset Management System ( hereinafter referenced as " FAMS '' ) on behalf of -. My client was in default on private student loan and he was given to understand his agreement would cure that default. This agreement was entered into on -, 2014. My client is attempting to purchase a home and has a respectable credit score. However, he is being denied his loan because FAMS and/or - is falsely reporting his is delinquent. This slanderous intentional misrepresentation is actively damaging my client. ... |
Navient Student loan getting a loan can't qualify for a loan December 16, 2015 - My client entered into a repayment agreement with - - - - ( hereinafter referenced as " - '' ) on behalf of Navient in regards to private student loan which were in default. My client understood entering into the agreement would cure his default. My client has performed under the aforementioned agreement since -, 2014. However, in more then one and half years, Navient and/or - have refused to cure the negative reporting entries on my client 's official credit reports. This slanderous behavior is now damaging my client insomuch as he is attempting to purchase a home, has a ... |
Climb Credit Inc. Student loan getting a loan can't qualify for a loan December 2, 2015 - I have to a non-traditional credit lender which partners with CodeUp, a coding bootcamp provider here in - -. I filled the application for the first time on - - and received an answer on - - that I did not qualify. They encouraged me to use a co-applicant to increase my chances, which I did by reapplying with my wife. And it did not even take 24 hours and I receive the same standard message of rejection on - -. Their website clearly specifies that they do not do hard hits on credit reports so we should not see any loss of points or negative consequences on our credit s... |
Higher Education Student Assistance Authority (HESAA) Student loan getting a loan can't qualify for a loan December 2, 2015 - My loan went into default. My parents and I went to court and settled the matter and make regular payments to a collection lawyer for -. I feel that I will never be out from under this situation. I ca n't find anyone to refinance, consolidate this and my - loan. My credit is horrible because they do n't report payments being made just late and collection. I am willing to repay my debt, but I feel like I 'm being taken advantage of. All I want to do is pay and get a lower rate. ... |
AES/PHEAA Student loan getting a loan can't qualify for a loan November 23, 2015 - I am calling to get resolution in regards to a student loan taking out by - - of - - - - -, Ga -. The account number is -. The company is American Education Services -. - - -, Pa -. This loan I believe has me listed as a co- borrower which I am not. Also Informed this company that me and - - are divorced and have been since -. ... |
AES/PHEAA Student loan getting a loan can't qualify for a loan November 19, 2015 - My mother and I took out a student loan through - years ago and it was eventually taken over by American Education Services or AES. My mom makes payments to the loan every month and has been making the payments the same way for the past - or 6 years. Recently AES took over another loan of mine that I had through - with my father, it was a much smaller loan compared to the one I am complaining about. They took this - loan over -/-/- and when they did that part of the payments that my mom was making to our larger loan was being applied to my smaller loan. This was an error on AE... |
Navient Student loan getting a loan can't qualify for a loan November 6, 2015 - I am the co-signer for - student loans for my daughter that was taken out in 2007. She has had extenuating circumstances in her life that resulted in not being able to pay the loan and it defaulted. Now that she is getting back on her feet she is trying to fix her credit. She called Navient to work out a payment plan. They gave her a payment plan they she has been on since -. The loans are being reported as a charge off. As a result, that 's the way it 's reported on my credit report and I can not get a mortgage loan until the loan is paid off. The understand that I am just as responsibl... |