Review and analysis of over 231 consumer complaints
| ECMC Group, Inc. |
| Sallie Mae |
| Genesis Lending |
| AES/PHEAA |
| Great Lakes |
| Wells Fargo & Company |
| Transworld Systems Inc. |
| Discover |
| Heartland Payment Systems |
| MOHELA |
| Navient |
| Navient Solutions, Inc. |
| Transworld Systems Inc. |
| Wells Fargo & Company |
| Company | Complaints |
|---|---|
| Navient Solutions, Inc. | 49 |
| AES/PHEAA | 23 |
| Great Lakes | 17 |
| Transworld Systems Inc. | 16 |
| Wells Fargo & Company | 16 |
First Associates Loan Servicing LLC Student loan dealing with my lender or servicer don't agree with fees charged April 12, 2017 - I have been paying on my Peaks student loan since 2010. I felt that from the start I was tricked into getting this loan. I was pulled aside from my class and told my federal student loan was not available so I needed to get involved with peaks. I was - years old then. After realizing the scam that - tech was I struggled to get a good paying job after graduation. With the lawsuit on the way by the SEC I think it 's about time even for myself to take a stand against the fraudulent acts of -. I have sent this information for the 3rd time now. I have not received a call back from - o... |
Wells Fargo & Company Student loan dealing with my lender or servicer don't agree with fees charged March 14, 2017 - I was shocked when I reviewed my credit report and found several late payments on my student loans with the dates below : Account Number : - 30 days past due as of -/-/-, -/-/- Account Number : - 30 days past due as of -/-/-, - I am not sure how this happened, I believe that I had made my payments to you when I received my statements. My only thought is that this was supposed to be in deferment and it did not get processed correctly or the payments I sent in were not registered.... |
Sallie Mae Student loan dealing with my lender or servicer don't agree with fees charged January 24, 2017 - Sallie Mae made my pay for forbearance up to 12 months for the life of the loan for up 3 months at a time because I could n't afford to pay my loan. Got from article against Navient law suit. In other cases, borrowers who would have qualified for lower-income-based payments under federal law were instead steered to something called " forbearance, '' which allowed them to skip some payments but saw their interest mount up, unnecessarily increasing the total they supposedly owed.The CFPB claims - may have collected - in interest it should n't have from putting people into forbearance, of... |
Genesis Lending Student loan dealing with my lender or servicer don't agree with fees charged January 10, 2017 - - Colleges, operating under the name - -, in - -, WV promised to enroll me into an - program that did not exist. Their pitch was " complete the - program and you will then move to the - program. '' Midway through the - program, I learned that no - program existed for - - in West Virginia. I completed the program because I was too far in to turn back. I received a " Genesis '' loan that is now owned by University - -.... |
Wells Fargo & Company Student loan dealing with my lender or servicer don't agree with fees charged January 4, 2017 - I made a payment to Wells Fargo on -/-/2016, and then charged a late fee of $28.00 for not paying the remaining balance of $1.00 ( USD ) for the billing cycle of -/-/2016. You can see the payment and late fee charge on PDF document, " account_history_-/-/2016. '' I would love to borrow from Wells Fargo again, but because of their practices, I am unsure if borrowing from Wells Fargo would be in the best interest to help with pursuing academic achievements, or even attempting to make payments back to Wells Fargo.... |
U.S. Bancorp Student loan dealing with my lender or servicer don't agree with fees charged December 27, 2016 - My name is -. I was a student of - at -, - & wanted to study -. But I was - to - during the enrollment grace period. When I returned, I visited the school that had relocated to -. I was told by the financial aid counselor that I could return to school & pick up where I left off if I was willing to start making payments toward my loans. Then the school closed down because their parent company - ' is responsible for cheating the - & other affiliated schools students out of $30.00 - dollars. I was contacted by a collection agency 'Elan Financial Services - w... |
Williams & Fudge, Inc Student loan dealing with my lender or servicer don't agree with fees charged December 15, 2016 - The university in which I was attending ( University of - - - - ) has forwarded my account to which validation has not taken place to a debt collection agency ; Williams & Fudge , Inc . This agency has added frivolous fees and commissions to the balance of the alleged debt in amounts which are unclear and deceptive. Agents for this collection agency have not been forthcoming in explaining this debt to me nor have they provided a break down of what they allege I owe their client. Further this agency has deployed the use of an autodialer making numerous unauthorized calls to a mobile te... |
ECMC Group, Inc. Student loan dealing with my lender or servicer don't agree with fees charged December 5, 2016 - My name is - -. Over 30 years ago, i took out less than $5000.00 from - - - Bank. I have paid out close to $15000.00 over the years and when i speak with - - - ( - ) in - NY, the collection agency taking my social security paycheck, they tell me i still have close to a $3000.00 balance. This is absolutely insane. I have paid this loan off more than 3 times and they still say i owe the majority of the balance. The holder of the loan is ECMC in - MN - Plz help me!... |
Education Management Corporation Student loan dealing with my lender or servicer don't agree with fees charged December 5, 2016 - -, applied & approved for school loan from federal government /received - separate loan amounts to cover entire 2 years of my - - plus one year - ( $59.00 thous & $39.00 thous ) -, applied & approved for tuition reimbursement at - - ( - ) to cover 65 % or higher based on maintaining B above average. - to -, submitted via fax grades plus copy of school fees to - ) /name of person accepting fax, " - - - - -, - completed a large layoff ( attrittion process & closed ) - -, Graduated and obtained my - - -, I was approved & pl... |
AES/PHEAA Student loan dealing with my lender or servicer don't agree with fees charged November 17, 2016 - I have a private student loan with AES. The original lender was - - -. The original loan amount was for $16000.00. My balance with a few deferments here and there is now $24000.00! I make my payments every month and they keep increasing my balance. They harass me and tell me that I am late on a payment when I am not. They are reporting a double balance on my dad 's credit as the cosigner. The way they are amortizing the interest has to be criminal. I was attending - - - - college at the time I took out the loan.... |
Discover Student loan dealing with my lender or servicer don't agree with fees charged November 16, 2016 - Discover took over the loan from - in - -. Initially, my student loan rate at - was 6.25 % but Discover increased my rate to 6.5 % in - - when it assumed the - portfolio w/o communicating the terms to me via email or by mail. When i graduated in - - I had applied for auto debit that should lower my rate by 0.25 %. They did not entertain that. Then again, I see that that they increased the rate to 6.625 % in - -. In - -, they have increased my rate to 6.875 % in - -, to 7 % in - - and now 7.125 % in - -. This is a rip off since this was a... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer don't agree with fees charged November 16, 2016 - I have been investigating my loan since before my school closed I filed a police report for fraud and Navient still is charging me for this. I have provided information to both them and - re this private loan. Non of them are helping and I still have to pay it since its effecting my credit... |
Wells Fargo & Company Student loan dealing with my lender or servicer don't agree with fees charged November 10, 2016 - Hello! My name is - -. I am currently a -. I had originally loan Wells Fargo student loan about $16000.00 -/-/2010 for - University. As of this year, I noticed that my interest rate as increased to about $5000.00, which all together is $21000.00 I own from them now. However, since I was very interested as to why they are already charging me interest while I am -, I personally went to a Wells Fargo local bank to speak with a banker. As I was there, they called the call center for student loan and I spoke to couple of people, but I still felt like I was n't really given a... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer don't agree with fees charged November 9, 2016 - Navient is the private loan servicer. I am the cosigner for my son. Originally these ( - loans ) were - - loans. I have been paying on the loans since -. Loan - was disbursed in the amount of $21000.00. To date I have paid over $17000.00 on this loan. The outstanding balance is $17000.00. - was disbursed in the amount of $31000.00. To date I have paid almost $20000.00 on this loan. The outstanding balance is $24000.00. I submit that the fees and interest on these loans are predatory and unethical. Consequently, I have retained counsel to help me navigate a course ... |
AES/PHEAA Student loan dealing with my lender or servicer don't agree with fees charged November 7, 2016 - I believe that the 8 % interest rate on my consolidation loan rate is fraudulent. I have tried multiple times, without success, to find out from AES, the consolidation loan servicer, how this rate was calculated. According to the loan document small print : " The maximum interest rate on this loan will be equal to the weighted average of the interest rates on the loans consolidated ... '' The rates on the original loans range from 3.45 % -3.6 %. Logically, the rate on my consolidation loan should fall somewhere in that range as well, yet I have been paying 8 % since 1997. I want my loan to be ... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer don't agree with fees charged November 2, 2016 - After I cancelled my loan Navient sent another - - dollars to - - - - - - - They will not remove this from my loan even though it was their error. I never attended this school.... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer don't agree with fees charged October 31, 2016 - I am the borrower. I sent forms to Navient to update the bank account for monthly automatic draft payment from my bank, for - different loan payments. I received a generic confirmation by mail that did n't show the date the payment would be drafted or much other information. Navient set up - of the - payments so that it would be drafted after the due date and they could charge me a late fee. The first month after the account was updated, I noticed the payment was n't drafted from my bank account so I logged into the Navient website to check on it. The Navient site confirms that the lo... |
Genesis Lending Student loan dealing with my lender or servicer don't agree with fees charged October 26, 2016 - I attended a - college in - where they applied for a private loan from Genesis while attending. I believe I was given false information to attend their school ( - college ). I understand that there were a settlement agreement in which I should have received something in the mail in - of -.... |
Transworld Systems Inc. Student loan dealing with my lender or servicer don't agree with fees charged October 25, 2016 - - college took out a private loan in my name and then when they closed i found out that they had taken over $20000.00 in federal loans plus $ -+ in Pell Grants and - Separate private loans for - $ -+ and - - - for $ -+. My tuition was only $29000.00. So this does not add up. The private loan company for - has no idea what to do as far as discharging my loan. I need help!... |
Performant Financial Corporation Student loan dealing with my lender or servicer don't agree with fees charged October 24, 2016 - I have been paying thru garnishment of wages for a loan that had a amount due on $18000.00 as of - - 2012 based on a order to withhold from earnings. The payments have been going to Performant Recovery as of today my employer approached me and gave me a summary of payment showing they have paid $18000.00. upon calling performant they are saying I still owe $4000.00 and this will accrue interest of $65.00 per month. I employer said it has been paid, please help performant will no negotiate I tried offer a settlement payment they would not accept.... |
LendKey Technologies, Inc. Student loan dealing with my lender or servicer don't agree with fees charged October 15, 2016 - This company is making it impossible to repay my loan. There are no options for payment that do not result in additional charges. Trying to make a payment by phone, only open from - to - mon - Fri. Wanting to pay online is a percent, costing $17.00 or more in fees. Pay by check is a $2.00 fee. Auto withdrawal is n't working and they charge a $20.00 late fee. This is robbery. The interest is bad enough, but the inability to pay without extra fees is ridiculous.... |
Wells Fargo & Company Student loan dealing with my lender or servicer don't agree with fees charged October 8, 2016 - My name was falsely signed to obtain loans at Wells Fargo for my sons student loans. I was harassed by WF about paying them. the loans defaulted. as a settlement I paid off the loans ( since they were for my sons education. I refused to pay all of the late fees and interest WF said I owed. I have asked WF to show me my signature that shows that I signed for the loans. they have never been able to produce any signed document after the first semester which I did sign. WF wanted me to fill out a criminal complaint against my son which I refused. I asked them If I did fill out a complaint would I ... |
Wells Fargo & Company Student loan dealing with my lender or servicer don't agree with fees charged October 4, 2016 - I attended - University and - - back in 2009 and now they are no longer operating in Minnesota due legal or other issues.When - schools closed, transcripts were sent to Mn -. Mn - ca n't find - transcript 's, and - 's credits are not transferable ( which when signed up for - was told they would be ). Now I am stuck paying on a loan and nothing to show for it. Wells Fargo is servicor of my private Loan, and has excessed more than $3000.00 fees on the loan, because they would not work with me, when explained I could n't afford $500.00 a month for a payment and it w... |
Wells Fargo & Company Student loan dealing with my lender or servicer don't agree with fees charged October 4, 2016 - I have made consistent payments on time into my private student loan through Wells Fargo. I still have late fees issued to my account, even though the monthly payment was paid well ahead of time, and for more than my minimum monthly payment. This has been done multiple times in the past few months.... |
Wells Fargo & Company Student loan dealing with my lender or servicer don't agree with fees charged September 23, 2016 - Dear Sirs : I was given your name to contact regarding any rights I may or may not have. Please allow me to explain. I am a single mom that has solely raised my - children. Part of raising them was to co-sign for student loans to enable their college education. Somewhere around -/-/-, I opened accounts at Wachovia who later sold to Wells Fargo. Around the years of -/-/--/-/- or so my daughter had loans through - who later sold these same loans to Wells Fargo. Wells Fargo has persistently been unwilling to consolidate and demanded payment after her graduation from - -... |
Wells Fargo & Company Student loan dealing with my lender or servicer don't agree with fees charged September 12, 2016 - My loan was purchased by Wells Fargo from my original lender with whom I had been in good standing. Wells Fargo changed the terms of the loan, unbeknownst to me, to compound interest daily. They refused to allow me to pay any more than the minimum payment unless I opened an account with them which I flatly refused.... |
ECMC Group, Inc. Student loan dealing with my lender or servicer don't agree with fees charged September 10, 2016 - In - -, my husband and I filed chapter- bankruptcy. We paid 96 % of the claims and were discharged successfully after 5 years. My Issue or complaint with ECMC is that 1 ) We just completed a chapter - bankruptcy where they filed a claim ( as did - -, more than once ), and we paid those obligations in full or close to, and 2 ) Now that we 're out of bankruptcy, they are claiming I owed significantly more than what was claimed, and those claims came to ECMC via - -, 3 ) we 've presented SEVERAL issues with the amounts they are claiming I still owe to them, my lawyer, and ... |
Genesis Lending Student loan dealing with my lender or servicer don't agree with fees charged September 5, 2016 - I was enrolled at the - - - from - - to - -. I 've filed for loan forgiveness with the U.S. Department of Education. Not only did I have federal Loans but I also had private loans with Genesis Lending which I have since paid off. I was doing additional research on your website and located the page the discussed CFPB is seeking redress for all the private student loans made since - -, -, including those that have been paid off. I am reaching out to see if I am eligible for reimbursement.... |
Wells Fargo & Company Student loan dealing with my lender or servicer don't agree with fees charged August 16, 2016 - I have Wells Fargo student loan " late fees '' unlawfully reported on my credit report as well as both charges written off as " a total loss ''. I called and set up a forbearance so this never should have reached this point. As far as required monthly payments, there are none and never have been which is why the monthly payment boxes are blank. The reason I had to take a temporary break from attending classes for the last - classes of my - degree and ask for forbearances is because - - I unknowingly experienced - - in the same week ... -my car was " totaled '' from a very ... |
Wells Fargo & Company Student loan dealing with my lender or servicer don't agree with fees charged August 11, 2016 - My interest rate changed in 2015 and I was not informed. My payments were $.00 short, a whole dime for 6 months. Wells Fargo began calling me stating that my payment was late. They charged me fees of $28.00 as a late fee. When I checked my account they had pulled my $240.00 payment on time every month. It took almost an hour of talking to customer service for someone to tell me that because I was $.00 off for a total of 6 months of payments I was considered late and in default. I explained I was not informed that my interest rate had changed and was told that I should be monitoring my ... |
Student Loan Finance Corporation Student loan dealing with my lender or servicer don't agree with fees charged August 9, 2016 - I have filed my complain previously to CFPB ( Case number : - ) against SLFC regarding cosigning student loan. SLFC, in response decided that it will make the necessary transactions to remove me as cosigner from the loan and also agreed to take necessary steps to remove and repair my credit report and score that has been affected. Unfortunately my latest credit reports ( - 2016 ) from all - credit bureau indicating that the student loans still active in my reports. SLFC should take necessary actions to remove all these " active '' delinquency from my report.... |
ECMC Group, Inc. Student loan dealing with my lender or servicer don't agree with fees charged July 27, 2016 - These Creditors have been harassing me for almost two years. I have denied this debt. They sent additional attempts to collect debt. I filed for chapter - - Bankruptcy relief and included them. They started sending wage garnishment attempts to my employers. I contacted Consumer Finance Gov regarding this and the company states the account is closed as of - -. So a few months later I receive another attempt to garnish my wages, so I sent information letting them know once again 1 ) this is not my debt and 2 ) I do n't know what these student loans are for. They sent me some informat... |
Discover Student loan dealing with my lender or servicer don't agree with fees charged July 7, 2016 - I have a private Student Loan through Discover. The already outrageously high interest rate ( 9.875 % ) raised without notice to 10 % this statement. This is the second time this year the rate has increased. This time, however, no notice was provided for the increased rate. I 've previously tried working with the loan servicer to find out how I can reduce the interest rate ( whether through refinancing through Discover or any other means ) and they have been unhelpful. Aside from the fact that my auto loan and mortgage have interest rates that are nearly half that of my private student loan, I... |
Wells Fargo & Company Student loan dealing with my lender or servicer don't agree with fees charged July 7, 2016 - Wells Fargo did not tell me that I personally had to submit an enrollment verification. I was told this was done through the clearing house and my enrollment in school would be verified. However they did not do this and my student loan was subsequently charged off at the end of the month. I received no phone calls from -/-/2016-/-/2016. I received a phone call today stating that my enrollment verification was not received. Who knew that I had to send it in. I received an email from my school on -/-/16 that my registration was finalized and I was officially enrolled in school. I spok... |
Citibank Student loan dealing with my lender or servicer don't agree with fees charged July 7, 2016 - From -, - to -, - I acquired private student loans from Citibank Student Loans. The promissory notes for those loans state that the loans are variable interest rate loans. The interest is to be calculated, according to my promissory notes, as so ; " The 'Variable Rate ' for each Loan made under the Note is the sum of the Prime Rate published in The - - - under the 'Money Rates ' section for the day which is 30 days prior to -/-/-, -/-/-, -/-/- and -/-/- of each year ( the 'Index ' ) plus or minus the percentage, as identified on the applicable Conditi... |
Discover Student loan dealing with my lender or servicer don't agree with fees charged July 6, 2016 - This is the second time this has happened. My 3.120 % fixed interest rate was raised in error. Without looking at the promissory note, the agent insisted that it was variable. I had an extra $3.00 showing as past due. This easily could have affected my credit if I did not catch it.... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer don't agree with fees charged July 5, 2016 - While enrolled in a - program at - University, Navient charged me Late Fees each and every month. The terms of my loan state that loan payments are deferred WITHOUT late payments when enrolled as a student. Beyond the late fees, Navient has consequently harmed my credit score.... |
Nelnet Student loan dealing with my lender or servicer don't agree with fees charged July 3, 2016 - I graduated from the University of - - in -/-/- and consolidated my loans with Nelnet. I now make payment for the private portion of my loans to Firstmark Services and Nelnet for the Federal. ( I believe they 're one in te same ) I was to receive a 1.00 % interest rate reduction after 48 months of ontime payments for my private loan. I was to receive a reduction to my federal loans also which I finally received after fighting them on it! I have always made on payment for both loans. For some reason they are saying that for my -/-/- payment it was received on -/-/- ... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer don't agree with fees charged June 30, 2016 - I can not pay my payment as co-signer on my daughter 's loan without being automatically signed up for automatic draft from my checking account. When I attempted to pay over the phone I had problems and was put through to a representative and was told that they could not accept my payment over the phone without collecting a $14.00 " courtesy fee ''. The loan was initiated with - - and sold to Navient.... |
AES/PHEAA Student loan dealing with my lender or servicer don't agree with fees charged June 29, 2016 - AES had my loan deferred when they were aware that I was no longer attending classes. In doing this they increased the amount of accrued interest substantially. My payments are now unbearably high due to interest charges accrued.... |
ATG Credit, LLC Student loan dealing with my lender or servicer don't agree with fees charged June 28, 2016 - I took only - course and the balance was pay by my fed loan - and they said, my new balance is - and my account was move to collection agency. I do n't know how to disputed the new balance, they going to close the college on - 2016.... |
Wells Fargo & Company Student loan dealing with my lender or servicer don't agree with fees charged June 27, 2016 - Wells Fargo illegally charged late fees and demanded payments while in school, they also have applied the higher interest rate associated with past due accounts. I now have over - in interest applied to my student loan.... |
ECMC Group, Inc. Student loan dealing with my lender or servicer don't agree with fees charged June 22, 2016 - My student loans were part of a chapter - bankruptcy that was discharged in 2014. Initially, the amount outstanding claimed was $1700.00. Soon after, Educational Credit Management Corp. added approximately $8000.00 to the balance for " fees ''. It is my knowledge and belief that this is illegal, as I understand that the CFPB has enforced proper sanctions in similar situations. My loans are 30 years past due. I never was able to obtain employment as a result of my education. I am unemployed now. When I attended school my program that I was enrolled in was terminated by the school so that... |
Genesis Lending Student loan dealing with my lender or servicer don't agree with fees charged June 10, 2016 - I paid for a private loan under Genesis for a program I attended in an - - that is now closed down. I am eligible for a federal loan settlement due to the campus, program, and year I attended ; it is one of the many that are being sued for giving false information to students about job placement rates since - -. I paid for a Genesis loan, and asides from having been sued in - for high-interest rates and causing 60 % of students to default while going to school, it turns out that from the start students were lied to about the chances of finding a job. I want a refund from this lo... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer don't agree with fees charged June 10, 2016 - Information that was not told to me before the student loan consolidation took took place.... |
Great Lakes Student loan dealing with my lender or servicer don't agree with fees charged June 7, 2016 - The loan was with Great Lakes I paid they transferred to another agency now they transferred to malt her agency o ca n't get any info I get no bills and they keep taking taxesi called the - collections they said another has it I have no info! ... |
Education Management Corporation Student loan dealing with my lender or servicer don't agree with fees charged June 6, 2016 - I was aloud to continue with school while waiting to get a response for my -. I had been approved for it the previous - times I applied but this time was taking longer then normal to get a response. When asked if I should temporarily withdraw, I was told no, they could n't promise me a spot when I returned. Because it was denied ( with no solid reason to do so ), I was forced out of school unless I came up with - - that day to cover what classes I had already taken. I never once signed anything agreeing to pay this amount nor agreed to stay in school if student aid could n't help m... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer don't agree with fees charged June 1, 2016 - Navient claims that they had called me several times. After calling my parents who gave them the correct number to call they then began to call anyone who seemed to be related to me. Then today after I 've told them before not to call me at work, they did. I can get fired for handling personal calls at work. The man I spoke to was rude and threading. While the company is opened until - they told me I had only until - to speak to him. After multiple times of repeating myself, I 'm now reporting them because I 'm sure they are doing this to others as well. My other problem is that this man... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer don't agree with fees charged May 27, 2016 - - - used deceptive and illegal practices to get loans in my name. I have attempted to request documents from - showing what was signed and how much each loan was for. My loans have changed hands and I am having trouble finding out who I really need to speak with. I am looking to challenge all private and federal loans in my name. Please contact me with further questions. Thank you.... |
Ability Recovery Services, LLC Student loan dealing with my lender or servicer don't agree with fees charged May 24, 2016 - -/-/2009, I went through a divorce my husband took everything. Looking to better myself I signed for some online courses. Came across the online school - -. I spoke with a representative, ask questioned like was the school accredited?. All my questions were answered falsely. They told me school was accredited. Signed up and I found out the next day, that the school was not accredited. I was not happy about that and I called to cancel my classes. I was told that my classes would be cancelled since I have been in classes for less than 7 days. They told me I could withdraw as long as -... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer don't agree with fees charged May 23, 2016 - I went to - for my personal training. My teachers for my classes were constantly switched, moved around etc. I did not receive what I signed up for at this college. I have been forced to find education within the body of my employer due to the college not teaching me.... |
Campus Student Funding, LLC Student loan dealing with my lender or servicer don't agree with fees charged May 23, 2016 - Dear CFPB, This is my second complaint on your board and I hope you do receive and read this. I am a former student of - - - -. Recently my federal loans have been thankfully forgiven and takes a very heavy burden off my shoulders. I have no problem paying for student loans as long as I did learn something from the time and also possibly a new skill to use in the world. However, the Corinthian system and also it 's private lending program has been found to be deceptive in their practices, and the law of the universe is that truth always comes out, one way or another. In my own expe... |
Discover Student loan dealing with my lender or servicer don't agree with fees charged May 20, 2016 - Someone stole and used my information as a co-signer and took out a student loan. I did not sign my name anywhere for this. It is identity theft and I never authorized myself to be a co-signer.... |
ACS Education Services Student loan dealing with my lender or servicer don't agree with fees charged May 20, 2016 - Student loan repayment initiated approximately 20 years ago, went into default, payments began - 2010 with beginning balance of $11000.00. Since then $ $4400.00 has gone toward interest, $2600.00 towards principal with an outstanding balance of $9400.00 on an 8.25 % fixed loan with monthly payments in the amount of $120.00. Loan is through ACS Borrower. We have reached out to ACS with no success in understanding their calculations. School was - - -, - - T-... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer don't agree with fees charged May 19, 2016 - I have a very general complaint to make about my private loan lender Navient. For the past 16 months, I have been responsibly making $450.00 in payments every month for my private student loans for a total of $7200.00 in the aforementioned months. Because of high interest rates ranging from 8.25 % to 12.5 %, only $2200.00 of my paid $7200.00 have made a dent on my grand total which is nearly $50000.00. I completely understand that I have signed contracts which stated that my interest rates would be within these high margins and variable and therefore, I have really done my best to ta... |
URS Holding, LLC Student loan dealing with my lender or servicer don't agree with fees charged May 18, 2016 - - -, by and through its current collection agency, ERS, will not respond to my requests for documentation to prove the amounts owed on loans which have - largely and likely - been paid. Every time I ask - - for information, they simply change collection agencies and the process begins all over again. I have requested very specific information and have requested communications in writing ( since prior discussions and promises are unrecorded and unenforceable - in addition, there is no recording of tone or threats of the collection agents ) and have received NOTHING. However, recentl... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer don't agree with fees charged May 16, 2016 - My complaint is more of a concern with legality of fees and interest charged on my private loan with Navient ( FKA - - ). In short, in - I took out a private loan for $7000.00 with - - ( now known as Navient ), the loan went into repayment - - to which the balance was then $12000.00, since this point and to date I paid $140.00 per month ( $8400.00 so far ), my balance as of today is $9400.00 which makes my payments toward the principle total $3800.00 - so I paid $13000.00 plus, and counting, for a $7000.00 loan ( - + - = - ). The loan matures in -... |
KeyBank NA Student loan dealing with my lender or servicer don't agree with fees charged May 16, 2016 - I co-signed on a loan for my step-daughter through key bank. Key bank is now charging me for - large loans which are now in default. I did not take out - large loans through key bank. I have asked them for both of the promissory notes multiple times. They will only send -. I also believe that I am paying - of the loans through -. - advised me that they currently hold a loan that was originated through Key Bank. I believe that I am being double charged for - of the loans and the other loan does not exist.... |
URS Holding, LLC Student loan dealing with my lender or servicer don't agree with fees charged May 16, 2016 - My name is - -, I reside at - - - -, - -, - -. I graduated from - - - in - on - 2014 as a -. In order for me to attend that school, they helped me to obtain - student loans, - for about $20000.00 backed by the Federal Student loan and the other for $8100.00 from another lender. Six months after my graduation I was to start repaying the loans, which I did with some of my savings, money from the - -, one weekend a month, and my father help. I made payments for about six to seven months but without a job I could not continue doing s... |
First Associates Loan Servicing LLC Student loan dealing with my lender or servicer don't agree with fees charged May 12, 2016 - This is my 2nd complaint to be filed by me for the Peaks Loan. My first was for the fact that I did n't know who the heck they were or what they were since I signed an agreement with - - to service my temporary school credit. After establishing that peaks was the new servicer and paying 3 years of $220.00 payments my balance never went down. I have tried to secure a means of refinance but due to Peaks over zealous reporting habits, my credit score took a huge hit. I was no longer able to refinance the loan and could not get anyone to loan me the $9000.00 dollars they said I still owe... |