Navient Solutions, Inc. Student Loan Complaint

Navient Solutions, Inc. Student loan department,

Non-federal student loan Can't repay my loan Can't decrease my monthly payments California

I have - separate student loans, - federal and - private. I 'm have paid & gt ; $500.00 a month for 10 years and still have $ -. I have had financial difficulties at the moment and was making partial payments. I have been getting calls every hour everyday from Navient. I have asked many times for a payment reduction but they will not work with me. It 's very hard to be a single female trying to work, pay rent and all other bills and have no help from - Loans. I have already paid the loan amount and more but they wo n't work with me and are now harassing me all day.