Navient Solutions, Inc. Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer trouble with how payments are handled

Navient Solutions, Inc. Student loan department,

Non-federal student loan Dealing with my lender or servicer Trouble with how payments are handled Washington

-/-/- Back in - I was recruited by the - - - - - ( - - - ( - ) ) with misleading graduate job placement information, as well as promoting the - degree program that did n't offer the end result as advertised, which tied me into - different types of loans ( private, Federal and Dept. of Ed. ) all with - -, now Navient. I was never given a choice of other lenders when working with their recruiters and naively enrolled in a program that increased their tuition every year, used outdated software in classes, outside online tutorial website to provide training ( which has their own pricing at a fraction of the cost ) and continued to offer me loans despite my slipping GPA.


debt has ballooned from $75000.00 to over $120000.00 in a matter of 6 years. I have been enrolled in a variety of programs, however Navient 's practice of multiple loans, departments and lack of loan education made my last encounter ( -/-/- ) a very confusing, frustrated and - phone call. I had contacted Navient to settle a payment last week and agreed to a forbearance and amount that I thought covered all of my loans, however was made aware today, that the previous conversation did not take all of my loans into consideration and due to the increasing loan amount in order to pay all of my loans ( without adding any future forbearance ) on time my monthly payment would be $1000.00 a month for all - loans. After taxes and health insurance coverage, my own income would contribute a little over $200.00 a month for my family every month. My current health condition has required me to pay significantly more for health care costs totaling $1300.00 a month, leaving me in a situation of future peril without action. I am seeking for complete resolution of my private loans, as well as both Dept. of Ed and -, for the full amount due to deceptive practices by - and Navient ( then - ) as stated above. This type of practice has been well documented with - Colleges and I believe applies to the practices of the - - ( - ) as well.

Navient Solutions, Inc. customer in Washington
Nov 11, 2016

* Source: CFPB Complaint Database

Navient Solutions, Inc. response to complaint:
Closed with explanation

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