Navient Solutions, Inc. Student Loan Complaint

Non-federal student loan Can't repay my loan can't decrease my monthly payments

Navient Solutions, Inc. Student loan department,

Non-federal student loan Can't repay my loan Can't decrease my monthly payments Maryland

I have several loans with Navient ( former - - ). I am so thankful to them for helping achieve my dreams of having a - and - - -. However, when I graduated college I could not find a job in my field. Even if I did I would still not be able to pay my over $900.00 a month student loan repayment. My co-signer who was once a close uncle of mine, is now berated with calls because I can not pay my loans. When I was completely honest with the Customer of Advocacy Department they revealed that because my uncle makes enough money he can pay them, and there are no other options. These are not my uncles loans or responsibility. NOR WILL HE PAY THEM. My uncle is currently refusing to speak with me because he hates this situation I have put him in. He is retired, and trying to live out his life as much as possible. I asked what else could I do, I was told you do not have any other option but to pay the monthly amount or it will go to collections. When I ask how much the collection monthly payment would be they could not give me a direct answer. I understand that this is my doing, and my fault but there must be another way to help me. I am married, I have a house, I have a child, I am -, and I work full time already, and I have to pay child care. I need to feed my family, and my uncle is not going to help me at all. I am on my own just like I was while going to school. I can not just stop my life to pay these student loans. It is not fair, and unjust.

Navient Solutions, Inc. customer in Maryland
Oct 27, 2016

* Source: CFPB Complaint Database

Navient Solutions, Inc. response to complaint:
Closed with monetary relief

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