Navient Solutions, Inc. Student Loan Complaint

Navient Solutions, Inc. Student loan department,

Non-federal student loan Dealing with my lender or servicer Received bad information about my loan California

I was told in -/-/- that i was eligible for an " auto pay '' program and as a result my next payment would n't be due until -/-/-, so I made plans with the extra money in -/-/-. I spent some and put some into savings. -/-/- I got a call from Navient in which they informed me that they made a mistake and that I was n't eligible for the " auto pay '' and, as a result my payment is now past due and I owe for -/-/-. I now have to take money out of savings to cover the mistake. I do not trust these people to be handling my debt responsibly.