Review and analysis of over 298 consumer complaints
| JPMorgan Chase & Co. |
| Great Lakes |
| Nelnet |
| MOHELA |
| Genesis Lending |
| ECMC Group, Inc. |
| AES/PHEAA |
| Citibank |
| Discover |
| Navient Solutions, Inc. |
| Navient |
| Sallie Mae |
| Transworld Systems Inc. |
| Wells Fargo & Company |
| Company | Complaints |
|---|---|
| Navient Solutions, Inc. | 73 |
| AES/PHEAA | 30 |
| Wells Fargo & Company | 22 |
| Great Lakes | 20 |
| Transworld Systems Inc. | 16 |
Nations Recovery Center Student loan dealing with my lender or servicer received bad information about my loan March 1, 2017 - I enrolled in - for - term in 2010. I was told by the financial aid counselor at the time that I could use federal student aid to cover the cost of class. After classes began there was a delay in processing my student aid and so my student account was placed in negative status. After continued contact between myself and my counselor I was able to correct the issue and the money was dispersed to the University. It was at this time I was told they would not be able to use federal funds, and that I would have to cover the costs out of pocket. This after the term was actually over and I rece... |
Genesis Lending Student loan dealing with my lender or servicer received bad information about my loan February 16, 2017 - I qualified for loan forgiveness for fraudulent private school loans offered by - University by Genesis Student Lending. I was not notified that loan forgiveness and refunds for payments made was being offered or even of issue ( a pending suit in 2015 ).... |
Wells Fargo & Company Student loan dealing with my lender or servicer received bad information about my loan February 16, 2017 - Upon graduating, I notified Wells Fargo to initiate repayment. $55000.00 in private student loans became over $75000.00 instantly as they added interest all the way back to day one. I did not know that this was going to happen. My payments between private and federal loans are $1200.00 per month. I earned a - degree in - and bring home $ -- $800.00 per week. I can not afford to support myself in these circumstances.... |
Wells Fargo & Company Student loan dealing with my lender or servicer received bad information about my loan February 9, 2017 - I was a co-signer of my son student loan which was originally with - - issued on -/-/2008. My son defaulted on his loan several years ago. Wells Fargo discharged the debt after 8 years and issued separate - to my son and me for the same amount. My original involvement with this loan was a co-signer and acted only as a surety on the loan. My son received the benefit for receiving the loan. Based on Treasury Regulation section 1.6050P-1 ( 7 ) Guarantors and sureties, solely for purposes of the reporting requirements of this section, is not a debtor. Thus, in the case of guaranteed ind... |
Genesis Lending Student loan dealing with my lender or servicer received bad information about my loan January 31, 2017 - I took a loan out with Genesis Lending to attend - - in -, WA and paid it off shortly after graduating. I was told they had been sued and students within a certain time frame were eligible for partial refunds. When I tried to contact them to see if I was eligible for a refund they told me they had no record of my account. What more can I do before contacting a lawyer to pursue a lawsuit?... |
Sallie Mae Student loan dealing with my lender or servicer received bad information about my loan January 20, 2017 - Struggling to pay loans due to current income when I got behind I received numerous letters from Sallie Mae stating to call to find out repayment options. Well, when I called I got very rude answers and was told there were no options for me besides to pay my loan. When I mentioned, I was told there were other options they refused. Consignor even called and was given same cold shoulder.... |
Wells Fargo & Company Student loan dealing with my lender or servicer received bad information about my loan January 20, 2017 - It 's a bit difficult to pay the - most expensive bills I have with - paycheck, so I was attempting to move due dates with - of my student loan providers. I called Wells Fargo about a week or two before my due date on -/-/-. I spoke to a man and everything seemed to go okay. He told me that there would be no problem with moving my due date to -/-/-. Much like the other provider I had successfully changed dates with, he also stated that I would not have to pay that current month on -/-/- - that I do not owe anything until -/-/-. I asked him a few repeated question... |
Genesis Lending Student loan dealing with my lender or servicer received bad information about my loan January 19, 2017 - I paid off my Genesis loan I obtained through the - schools then they were sued. I would like a refund for the fact that my attendance dates fall within the dates the schools were sued.... |
Wells Fargo & Company Student loan dealing with my lender or servicer received bad information about my loan January 19, 2017 - As of -/-/- my wife and I had prepaid her Wells Fargo student loan to a point where our next payment due was listed as -/-/-. For two years we continued to receive statements showing our principal balance in the amount of -. What was not disclosed anywhere on the statement was the interest which was accumulating on our balance. Last month we paid off the statement balance of -. When I logged on to the account to verify that the payment had been applied I was somewhat surprised to see a $2100.00 balance representing the interest which had been accumulating over the past 2 year... |
Wells Fargo & Company Student loan dealing with my lender or servicer received bad information about my loan January 19, 2017 - Wells Fargo sold my loan to another provider ( - ), however, they are reporting to the credit report that I have an outstanding charged off balance. Additionally, the account is over 7 years old and should be removed from my credit report. Wells Fargo refuses to address the duplicate information and refuses to remove the outdated accounts.... |
Wells Fargo & Company Student loan dealing with my lender or servicer received bad information about my loan January 19, 2017 - Supposedly I had a private loan with Wells-Fargo, It looks like now they have given that loan to -. But when I look on my credit report it shows that I still owe both Well-Fargo and -. When I called to speak with a representative at - they there was nothing they could do to remove the old loan and to call Well-Fargo. After reaching out to Wells-Fargo they told me they no longer have the loan and there was nothing they could do so I needed to reach out to -. I told the rep that I had already done so and I was told to reach out to them, the Wells-Fargo rep said unfortuantely there wa... |
Citibank Student loan dealing with my lender or servicer received bad information about my loan January 17, 2017 - Citibank is reporting the wrong default date. I graduated -, I had a 9 month grace period before I was in default I never made a payment. My default date should have started -/-/- on all - of my loans. They are not reporting it as such on my credit. I want them to correct that date. my 7 year period has ended.... |
Wells Fargo & Company Student loan dealing with my lender or servicer received bad information about my loan January 17, 2017 - Wells Fargo charged off my student loan in error -/-/-. My payment compliance history was stellar. They ignored my calls about the error until -/-/-. Wells Fargo then requested my cooperation in paying arbitrary amounts over several months necessary for their system to reinstate my account, which I accommodated. Wells Fargo charged my account off again -/-/- and again are ignoring my request for correction. This is damaging my credit again!... |
Genesis Lending Student loan dealing with my lender or servicer received bad information about my loan January 11, 2017 - My name is - I attended - - in - CA. This school has been shut down. I had a private loan through Genesis Lending. I have no Idea how to repay this or if they are in some kind of lawsuit I would like to know the status of this. They no longer have a website or contact number. If you can find any info on my account or on the loan company that would be appreciated. Thank You... |
Performant Financial Corporation Student loan dealing with my lender or servicer received bad information about my loan January 10, 2017 - I 'm a - veteran living on social security and -. I cosigned a loan for my daughter when she was in her last year of college in order for her to work as an intern and complete her degree program on time. She graduated, bought a dependable car, got a job in - and two years later was married. She now has - small children and a husband who provides for the family and struggles to make ends meet. He is an - and work is feast of famine. His work has been showcased around the world but sales of his work are not steady. Recently we started receiving these letters. My credit score has d... |
Wells Fargo & Company Student loan dealing with my lender or servicer received bad information about my loan January 9, 2017 - I have been receiving Wells Fargo billing on a student loan more than 14 days late. I have saved the post marked envelope as proof. The notices fail to show why the payments due increased and fail to show balance of loan. The habitual late mailings appear to maximize Wells Fargo late fees with the absence of transparency. I have faxed a request to negotiate a pay off number and Wells Fargo has refused to define a number via mail, as requested.... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan December 15, 2016 - A few years ago I was fooled into attending online classes from - university. The classes were worthless and the credits were not able to be transferred to a local university I decided to transfer my degree to. I was under the impression that my loans were all federal, and all through -. I recently had to file bankrupcty and I was aware that my federal student loans were not going to be discharged, and after I received my discharge papers I sat down to go through the mess of student loans. Now all my loans seem to be serviced by navient, including - loan in particular that is a privat... |
Wells Fargo & Company Student loan dealing with my lender or servicer received bad information about my loan December 6, 2016 - I received a private loan through Wells Fargo in -/-/- for $ - with my brother as the co-signer. When I completed school in -/-/-, my co-signer was in - - bankruptcy with Wells Fargo receiving monthly payments from the - -. During his BK, I did not receive the expected repayment information and rates, so I contacted - about the loan. They advised me that they could not legally contact me or send information about my loan b/c my co-signer was in -. Later in -/-/-, my co-signers BK was resolved. Not a week later, I immediately started receiving harassing and i... |
Wells Fargo & Company Student loan dealing with my lender or servicer received bad information about my loan December 5, 2016 - In -, I had - separate Wells Fargo Student loans estimating $18000.00 with different due dates and payment amounts, and then rapidly became an estimate of $49000.00 in - with financial fees to consolidate those - student loans into - payment and due date. I wanted to borrow again from Wells Fargo for -, but this current situation burdens that American Dream, makes it difficult to consider future careers or life goals while trying to find a full-time job, go back to school, and even attempt to pay Wells Fargo back. After reviewing a CFPB article on Wells Fargo 's illegal ... |
Wells Fargo & Company Student loan dealing with my lender or servicer received bad information about my loan November 25, 2016 - Hello, my name is - - my reason for contacting you is for 2 reasons. 1 ) Wells Fargo has recently put a negative on our credit history that was in error by them, this HUGE matter is costing us tremendously, not only holding up our refi but may cost us in taking advantage of the recent low interest rates while we wait for them to take off the system. 2 ) - is the - University that our daughter attended and now has a HUGE Private loan from. Our question and concern has been all this time WHY was she not offered and given a Federal Loan when she applied? The loan Dept at - was ve... |
Discover Student loan dealing with my lender or servicer received bad information about my loan November 14, 2016 - I am filing another complaint on behalf of my son. The original complain is Case number : -. We were over 2 months behind on my son 's student loans due to the fact that Discover was asking for over - % of his salary. We were paying what we could but Discover never recoginized it unless it was the full payment. I called and setup a plan with Discover to divide a $2400.00 dollar payment into three equal payments and with each payment, it would reduce the days late by 30 days until it was paid out. We made our last of the - installments on -/-/-. The system still shows 57 days la... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan November 13, 2016 - My initial student loan was financed by Navient in 1995. Since then I was approved for student loan forgiveness and the loan through Navient was paid in full and transferred to -. Navient sent me a document thanking me for my business and documented that that loan is paid in full with a - balance and paid as agreed, I have that document. At current Navient is reporting a late payment from back in 1995? That makes that unethical reporting 21 years ago? Please help me as I am actively attempting to rebuild my credit.... |
Wells Fargo & Company Student loan dealing with my lender or servicer received bad information about my loan November 11, 2016 - I pulled my credit report to find that ACS/well fargo had transferred my loan. I 've reached out to them several times into late payments that they are reporting that is inaccurate. they stated that they would fix an upadted my account but what they did was add on more late payments and this looks like i am making late payment to them for a loan that is not even services by them..this late payment are incorrect, and i would like them remove from my file and my files updated to show inaccurate info removed the account never had - late payments... |
Patenaude & Felix APC Student loan dealing with my lender or servicer received bad information about my loan November 9, 2016 - Patenaude & Felix APC on behalf of Plaintiff - -, A Delaware Statutory Trust ( S ), submitted a lawsuit against me in an effort to collect on an alleged loan account that they claim was funded by -.. I never had such a loan account. I did have a loan account through - that was funded through - aka - aka -. I contacted both -, -A. and -. to find that no loan accounts with -. that they reference in their law suit exists. The loan account number is illegitamate and does not even meet the character limit for account numbers at -. Furthermore, -. does not serv... |
Wells Fargo & Company Student loan dealing with my lender or servicer received bad information about my loan November 8, 2016 - - - - - - - - CA - - -, 2016 RE : Wells Fargo Account # - To Whom It May Concern, I am writing you with numerous concerns that I have with my Wells Fargo " Student Loan '' ( Account - ). About five years ago, I setup a consolidation loan with Wells Fargo for my private student loans. Unfortunately, over the course of the last five years, I 've discovered that this loan does not work like a traditional student loan. Please see my list of concerns on this loan below : This " student loan '' is NOT deferable if I chose to further my education ( pursue my - d... |
Sallie Mae Student loan dealing with my lender or servicer received bad information about my loan November 7, 2016 - Sallie Mae, now -, has irreparably damaged my credit and finances. After graduating from college and not being able to find a job for close to a year, they refused to work with me to refinance my loans, despite my various attempts to work out a payment plan with them. Once employed, I resumed my payments, but they were too high as I am only - and an entry level employee. Again I contacted them only to be given the runaround, and when I finally spoke to someone of stature, they told me that the only way to refinance my loans was to default on them, which I did. Once I defaulted, I made an... |
Nelnet Student loan dealing with my lender or servicer received bad information about my loan November 7, 2016 - Firstmark Services has incorrect information about my account on their website, including incorrect amount of accrued interest and incorrect monthly payment amount. The website says that I should be paying them $ 4000+ a month, when my monthly payment should actually be around $500.00. I contacted customer service to understand what is going on, and they were very unhelpful and just said that the website is n't working. This seems problematic because I assume the website would accurately display basic information like loan amounts. But it is n't. And this makes me think I need to go back ... |
AES/PHEAA Student loan dealing with my lender or servicer received bad information about my loan November 4, 2016 - I contacted American Education Services ( AES ) in reference to three delinquent payments that have been reporting as a negative item on my credit for the last three and a half years. I have submitted verification requests for this information previously to no avail. I 've also submitted " good faith '' letters asking that this information be removed because ever since the loan reached maturity I 've made full on-time payments. AES never removed the information so I decided to try to get to the bottom of it today. After reviewing my payment history the floor supervisor I spoke to said that eac... |
AES/PHEAA Student loan dealing with my lender or servicer received bad information about my loan November 4, 2016 - I received - statements for the same student loan dated 6 days apart claiming the payment on the first was past due. The first statement was dated -/-/2016 and the second was -/-/2016. When calling they had difficultly explaining why this is happening and the amount on the first statement should not show as past due. I believe this is known as short-cycling and is not permitted.... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan November 2, 2016 - I was told in -/-/- that i was eligible for an " auto pay '' program and as a result my next payment would n't be due until -/-/-, so I made plans with the extra money in -/-/-. I spent some and put some into savings. -/-/- I got a call from Navient in which they informed me that they made a mistake and that I was n't eligible for the " auto pay '' and, as a result my payment is now past due and I owe for -/-/-. I now have to take money out of savings to cover the mistake. I do not trust these people to be handling my debt responsibly.... |
AES/PHEAA Student loan dealing with my lender or servicer received bad information about my loan November 1, 2016 - I made a payment to payoff - loan from FED Loan Servicing. The date the loan payment was disbursed -/-/2013. On - when I made the payment the balance was $810.00. When I logged in on - -, I have a balance of $14.00. The operator gave me some explanation that did not make sense. I want a check refunded to me in the amount of $14.00 that I made again today.... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan November 1, 2016 - My private student loan defaulted ( - months no pay ). These - months were not under a deferment, grace period, or forbearance. However, Sallie Mae will not report that the account went into default so it remains on my credit report. It has been over 7 years. The period of default was -/-/- to -/-/-.... |
AES/PHEAA Student loan dealing with my lender or servicer received bad information about my loan November 1, 2016 - On -/-/- I tried to log into - and make a payment on my student loans. I was not allowed to login, the website showed a message that my social security and birthdays supposedly did n't match up. I have been using this site, with that exact log in for 9 years and I can prove that the payments were made from my account. The loan was taken out -/-/-. I spoke with a representative named - ( employee ID number - ). She obstructed me from making a payment then told me that they needed a copy of my birth certificate and driver 's license faxed over to them. They have had this infor... |
Rhode Island Student Loan Authority Student loan dealing with my lender or servicer received bad information about my loan October 31, 2016 - I was told that if my daughter paid her loans on time for 2 years I could be released as a co signer on 2 loans. She has never been late on a payment and has a credit rating in the - 's. She is paid ahead on her Federal Loans up to 2018. RISLA claims her credit is n't good enough because they do n't count her student loans as part of her credit report. This is not what is stated on any application to RISLA so how can they change our agreement like this?... |
ECMC Group, Inc. Student loan dealing with my lender or servicer received bad information about my loan October 29, 2016 - ECMC IS WRONGFULLY REPORTING MY STUDENT LOANS ON MY CREDIT REPORT AND IS REFUSING TO CORRECT THE NEGATIVE STATUS. THESE ARE PAID IN FULL IN GOOD STANDING LOANS BUT REPORTING AS NEGATIVE AND MULTIPLE TIMES HURTING MY CREDIT IN A MAJOR WAY. MY NUMEROUS ATTEMPTS TO CONTACT ECMC WENT INGNORED AND THEY ARE CONTINUING TO WRONGFULLY AND NEGATIVELY REPORT THESE ACCOUNTS! 1 ) ECMC Acct # : - Credit Limit : n/a Date Reported : -/-/2016 Date Opened : N/A Balance : $0.00 Past Due : $0.00 2 ) ECMC Acct # : - Credit Limit : n/a Date Reported : -/-/2016 Date Opened : N/A Balance : ... |
Wells Fargo & Company Student loan dealing with my lender or servicer received bad information about my loan October 28, 2016 - My mother was a co-signer on my Wells Fargo private student loan. My parents claimed bankruptcy. Wells Fargo discovered that my parents claimed bankruptcy and hid my account. I suddenly could n't access my account online. I tried talking to Wells Fargo about it. They would n't talk to me about my account. They would n't tell me how much I still owed. They would n't tell me anything about making payments. All they would tell me is that legally, they could n't discuss my account or collect payments because of my parents bankruptcy. They said that the account would reappear after - years. My p... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan October 28, 2016 - My son has a private student loan that I co-signed on. This loan has been all over the country with different lenders. However when I spoke to a collector they gave me - name that I tried to contact however, they no longer have the loan but it is in Navient system. I have contacted them several time and just found out that what is in their system is wrong and Navient owns the loan. On private loans there is a 12 month forbearance. However, do to illness and hours lost from work I requested a 2 month forbearance I pay $900.00 a month but I am behind 1 month. I am trying to work with them h... |
Navient Solutions, Inc. Student loan dealing with my lender or servicer received bad information about my loan October 26, 2016 - Iam filing a complaint against Navient department of education loan servicing. I have been a student since -/-/-, loan repayments are not due until you finish school. Right now Iam under the loan forgiveness program because Iam unable to start making payments. I have called every month for the last 5 years to indicate if I need I am able to make the monthly payment or if an extention is needed but the agent forgot to update my account and now my credit report is showing - derogatoring marks, that is drastically affecting my credit. Navient is reporting that I have - late payments fo... |
AES/PHEAA Student loan dealing with my lender or servicer received bad information about my loan October 25, 2016 - I have a small private student loan with American Education Services with -. My loan is in good standing and I make regular payments well above the minimum and have an auto-debit feature for increased payments. On - -, 2016 I entered -. On - -, 2016, AES processed an automatic enrollment in a deferment without my knowledge and against my best interest since I was at least a - student. I immediately protested on the very next day and asked for the deferment to be removed since I intended to make payments regardless of my status as a student as is my right. An agent of ... |
MOHELA Student loan dealing with my lender or servicer received bad information about my loan October 20, 2016 - I happen to be monitoring my credit report and realized that Mohela has falsely reported a derogatory report to all the credit bureaus - for - loans - - and - I dispute this information and moreover, wish to file an official suit against them for damages to my credit report and for ruining my credit. I have been on a forbearance plan due to not being employed for over a year ( - actually ) trying to seek a job and unable to get - due to the issue I can not retrieve my degree from the university I attended because I can not retrieve my degree - which for the jobs I have applied r... |
Genesis Lending Student loan dealing with my lender or servicer received bad information about my loan September 21, 2016 - I was enrolled at - - college in 2011 for -. I took out a private loan with genesis and want to know if my loan was covered by the settlement that was reached that would force genesis to repay the loans?... |
Wells Fargo & Company Student loan dealing with my lender or servicer received bad information about my loan September 20, 2016 - I renegotiated my student loan with Wells Fargo. The original terms of the loan was to pay - - dollars a month for fifteen years. The new terms was to pay them - - monthly for a shorter period of time. When i requested a im school deferment i was told to send in the paperwork. I then received a letter months later stating paperwork with a bill. I called and they verbally notified me that my loan was charged off three years ago without my knowledge. I had been calling in phone payments every month consistently. I have no idea where that money has gone since the bank is refusing any ... |
U.S. Bancorp Student loan dealing with my lender or servicer received bad information about my loan September 20, 2016 - My private loan through US bank was forgiven last year. I just received a letter from them saying I was in default and that if I paid a lower amount now they would n't send me to collections. When I called them, they immediately told me it was a mistake and to disregard it. The lady I was talking to would not give me her name. I also asked for them to send me a letter showing it was a mistake which they will not send me. My concern is that they are doing this to others who will just pay the lower amount without realizing it is false.... |
Citibank Student loan dealing with my lender or servicer received bad information about my loan September 20, 2016 - I never had an account with Citibank for student loans. There was someone else that opened up accounts in my name and I did not receive any benefits from the loans. None of the money went to my college, for my degree. Now, Citibank keeps bothering me and taking me to court. This is embarrassing because they keep sending court documents to my job. They froze my bank account -/-/- to -/-/2016- when I had the issue resolved in court. They froze my account again on -/-/2016. They will not answer my calls, emails or fax. The only time I was finally able to talk to someone -/-/-, the w... |
Campus Student Funding, LLC Student loan dealing with my lender or servicer received bad information about my loan September 19, 2016 - - University, - FL, is owned by - Colleges. I took out a private loan through - University called a - Loan for approximately $4600.00 on or about -/-/- to cover the part of tuition not covered through the Federal Student Loan program. - switched the loan servicer from - to Campus Student Funding and -, - ( - - - ), PH # - - on or about -/-/-. The following is an excerpt of what has happened to - Colleges : " - and - borrowers : On -/-/-, the Department announced new information about this relief. The Department has found that... |
FirstSource Advantage, LLC Student loan dealing with my lender or servicer received bad information about my loan September 15, 2016 - Took out a loan thru the school now I found out the school has closed and I am unable to continue earning my - degree. My credits will not transfer and I am stuck with the bill they did not offer me any refunds... |
Performant Financial Corporation Student loan dealing with my lender or servicer received bad information about my loan September 14, 2016 - My Student Loan is with - The principle balance is $83000.00. The loan went into default and the debt was sent to Performant for collection purposes. I explained to Performant and to - PHEAA that I submitted paperwork for Income Based Payment Reduction. It was an error as this was paperwork I filed for my other Federal Student loans, which I received economic payment reduction approval for. I asked if there was anyway to submit the paperwork for this and the answer was no. The ONLY option I had to rehabilitate my loan was to pay Performant their collection fees plus interest. When I f... |
Wells Fargo & Company Student loan dealing with my lender or servicer received bad information about my loan September 13, 2016 - Back in when I was first looking into attending college, a Wells Fargo banker gave me the impression that I needed a private student loan in order to cover school expenses that did not directly relate to tuition, such as purchasing a laptop for school. Since that time, I 've discovered that such information was false and that one does not typically pursue private student loans unless the cost of tuition exceeds the total amount of public loans/grants that available publicly. The result of this misleading information was that I signed up for a pair of private student loans to fund my - col... |
Wells Fargo & Company Student loan dealing with my lender or servicer received bad information about my loan September 11, 2016 - Graduated in - - and moved out of state 2Months later. I opened a checking n savings account with Wells Fargo in my new state of residence in - and since I deposit my check old school, always chit chatting with tellers n personal bankers here in Washington State. I got concerned that I was n't getting any notice/mail to start paying my personal student loan. I asked at least 4times on when my 1st payment was due. The personal banker here in federal way branch ( - - ) and in This is WA reassured me that no payment was showing in the system as due n reiterated that when the first ... |
Delta Management Associates, Inc. Student loan dealing with my lender or servicer received bad information about my loan September 2, 2016 - I began receiving phone calls from a place that was calling itself " DM. '' They would not state what this acronym represented, and instead said, " Oh, you do n't know? I think you do. '' They would ask for my birthdate and social security number. Obviously, no sane individual gives their Birthdate and Social Security Number to someone who wo n't identify themselves and attempts to obtain personal information. I sent this organization a " Cease and Desist. '' They then contacted my workplace and spoke with the Administrative Assistant for my department. They attempted to obtain personal inform... |
Citibank Student loan dealing with my lender or servicer received bad information about my loan August 28, 2016 - Please be aware that I have submitted a similar complaint twice, but both times Citibank has found ways to avoid responding. As I was unable to reach a resolution, I am supplying more information in this complaint. Prior to - I knowingly and voluntarily co-signed on - of my sister 's private student loans taken through CitiBank for her master 's program. Subsequently, beginning in - - and continuing through - without my consent or authorization - - - - more private student loans were issued to my sister using my electronic endorsement. - - purchased the loans... |
Wells Fargo & Company Student loan dealing with my lender or servicer received bad information about my loan August 26, 2016 - I had a Student Loan with Wells Fargo from approximately summer - - - a semester before graduating from - College. I finished my - - in - -. Wells Fargo sold my loan to - and I am currently in default and they want to garnish my pay or take money from any income tax returns by -/-/-. I did not get a job from the courses I took which I am paying for. What steps do I need to make for the settlement? What documents do I need and where do I send it? - - - : My address : -, - - -, NY -... |
Citibank Student loan dealing with my lender or servicer received bad information about my loan August 10, 2016 - As I understand this issue, a student loan account was opened in 2004 for my continuance of education. During this time I had repeatedly tried to resolve the debt through settlement, however, CitiBank did not accept any terms and turned the matter over to a collection agency. The collection firm hired did not follow fair debt collection practices and was forced to remove the charge. CitiBank has now taken this matter a step further and not only have it showing on my credit as a closed/charge off account, but additionally a LATE payment since at some point they have assessed an $8.00 charge t... |
BMO Harris Student loan dealing with my lender or servicer received bad information about my loan August 9, 2016 - BMO Harris Bank paid part of my tuition while I was working for them. The contract stated that if I leave the company within three years of tuition assistance, I may be responsible for a portion of the balance. I stayed for almost three years and they charged me the entire balance. When I attempted to negotiate, they sent the debt to a collection agency. Now it 's reporting on my credit as an uncollected debt.... |
ECMC Group, Inc. Student loan dealing with my lender or servicer received bad information about my loan August 1, 2016 - Back in 2007, I attended - - , - ( - University ) now called - - -. I submitted a request to be withdrawn from attendance within the required time frame. The school had informed me that the loan would not take effect immediately, but would be disbursed in future semesters towards the end of my degree plan ; they withheld how the loan disbursement would actually take place. They never processed my withdrawal request, and instead kept me on their attendance records to they could collect on the loan disbursement, which they did. I have contacted the original loan servicer, -... |
Experian Student loan dealing with my lender or servicer received bad information about my loan July 31, 2016 - Over a year and a half ago we started the process of buying a home. Our mortgage guy sent us to a credit repair co. They got the collection account from - - - - - taken off my credit, because it was unverifiable. Now it is back on my credit. I have credit reports showing the trade line on and then off and now today it is currently on my report. When I called to verify the account with - & - they sent me a heavily redacted letter verifying absolutely nothing. I would like this unverifiable account taken off my credit and removed permanently. This should not be a loan I have... |
Sallie Mae Student loan dealing with my lender or servicer received bad information about my loan July 21, 2016 - Dear CFPB Representatives I contacted Sallie Mae on -/-/2016. I spoke to a representative who identifies himself as - - in the Recovery Department of Sallie Mae. He was the first person that guarantee me that once the account was settle or paid off, Sallie Mae will begin to report the account to -, - and - as Paid in Full. A verbal contract was established with this representative which include the guarantee of Sallie Mae to report the account to -, - and - as Paid in Full. I accepted the settlement offer and paid the account in time and terms of condition. ( Attach... |
Sallie Mae Student loan dealing with my lender or servicer received bad information about my loan July 10, 2016 - I agreed to co-sign my grand-daughter 's college loan, Sallie Mae, 2 years ago. They now have us paying for a loan that was to be deferred and I owe more than she does. We are - and worried about this situation. Can you help us?... |
Discover Student loan dealing with my lender or servicer received bad information about my loan July 7, 2016 - I am a current customer with Discover Student Loans. My interest rate has increased from 6.5 % to 7.00 % in less than two years ; that includes - increases in the past six months. So, I called Discover Student Loans this morning. I asked for a reduction in my interest rate. I was informed by - agents that the federal regulators set the rates, and that Discover can not reduce my interest rate. That is incorrect. The federal regulators set the prime rates. Discover adds on to that rate to set my Discover Student Loan total interest rate. My first complaint is that Discover provided me inco... |
National Enterprise Systems, Inc. Student loan dealing with my lender or servicer received bad information about my loan July 5, 2016 - National Enterprise Systems ( NES ), a holder in due course of Private Student Loan originated by - -. NES claims that I am a co-borrower of this loan. I have disputed that I signed this application. The copy of the application provided by NES contains numerous errors including incorrect personal information, references, and contact information including email address.... |