Review and Analysis of over 6,214 financial product complaints in Minnesota
| Company | Complaints |
|---|---|
| Wells Fargo | 738 |
| Bank of America | 485 |
| U.S. Bancorp | 481 |
| Citibank | 334 |
| Equifax | 275 |
| JPMorgan Chase | 262 |
| Experian | 260 |
| Ocwen | 247 |
| TCF National Bank | 237 |
| TransUnion | 180 |
| Capital One | 168 |
| Nationstar Mortgage | 129 |
| Ditech Financial LLC | 106 |
| Navient | 95 |
| GE Capital Retail | 84 |
| Amex | 83 |
| Discover | 80 |
| TransUnion Intermediate Holdings, Inc. | 70 |
| Wells Fargo & Company | 69 |
| Encore Capital Group | 65 |
Hunter Warfield, Inc. Debt collection written notification about debt notification didn't disclose it was an attempt to collect a debt November 6, 2018 - To Whom It May Concern : This letter is regarding account # which you claim [ insert a derogatory condition here, such as I owe - or my account was charged off $1900.00 ]. This is a formal notice that your claim is disputed. I am requesting validation, made pursuant to the Fair Debt Collection Practices Act and the Fair Credit Reporting Act, along with the corresponding local state laws. Please note that I am requesting validation ; that is competent evidence bearing my signature, showing that I have ( or ever had ) some contractual obligation to pay you. Please also be aware that any n... |
CCS Financial Services, Inc. Debt collection attempts to collect debt not owed debt is not yours September 8, 2018 - On -/-/2018 I noticed my credit score drop due to a mysterious collection account. The account was from CCS Financial Services, and said that I owed $89.00. I have never had an account of any sort with CCS Financial Services. This debt is not my debt, and I don't owe your company anything. No contract was never established with your company. This debt is erroneous.... |
Messerli & Kramer P.A. Debt collection written notification about debt didn't receive notice of right to dispute December 1, 2017 - The law firm of Messerli & Kramer has, over the past 18 years, captured my money several times for a debt they allege, but has not proved, I created in -. In -, Messerli & Kramer law firm, acting on behalf of - - -, apparently obtained a judgment against me, without providing me notice, for this account they alleged I opened in -. This same year, the law firm acting on behalf of the debt collection agency then captured an account for this debt ; one of which, I shared with my parents. I was on the account due to them both being ill and unable to care for their financial affai... |
ERC Debt collection cont'd attempts collect debt not owed debt was paid April 12, 2017 - Enhanced Recovery Company a collection agency is attempting to collect on an alleged debt owed to - a cable company. I had contacted - disputing this alleged debt in which they did not put my account on vacation status which I had informed them to do. The - representative stated they would adjust my bill. I am still a - customer. I received no communication that - was referring my account to a collections agency. After reviewing my credit report is when I noticed that Enhanced Recovery Company was reporting this alleged debt.... |
Convergent Resources, Inc. Debt collection disclosure verification of debt right to dispute notice not received April 12, 2017 - Convergent Outsourcing a collection agency is attempting to collect an alleged debt for a cell phone carrier named -. I have requested in writing that this collection agency provides document proof of this alleged debt and has failed to do so, but continues to send harassing letters to collect. They continue listing this alleged debt with - and - credit reporting agencies affecting my credit score.... |
Wells Fargo & Company Bank account or service deposits and withdrawals April 10, 2017 - I made maybe - Credit Card transactions Total and Wells Fargo Cancel My Credit Card and send me a New One two my Moms Minnesota Address the Problem is I 'm a refugee living in - and have no way two receive the credit card. This is the 3rd Time in the Last year Wells Fargo Sent me a new Credit Card. Theres - Refugees in the World and the Banks want two Just send them new Credit Cards when they do n't live in the Same Country Subject : Your card has shipped From : Debit and Prepaid Cards -/-/2017 - Contact Us Your new card is on the way We have shipped your new Wells Fargo De... |
Bank of America Bank account or service account opening, closing, or management April 6, 2017 - Opened Business Checking account with Bank of America on or about -/-/2017. Terms stated that " Make at least $1000.00 in Qualifying Deposits ( less cash received ) into that new business checking account within sixty ( 60 ) days of account opening ''. I in fact funded the account with $3000.00 within the first 30 days from a third party bank. Given the account promotion, I should have been credited $200.00 for this account opening and funding. Bank of America sent a letter the end of -/-/2017, indicating that qualifying bonuses were not met. I have requested that Bank of America i... |
Experian Credit reporting incorrect information on credit report account status April 3, 2017 - I 've disputed - credit cards that were paid in full and are n't reflected as updated. Experian 's " investigation '' did n't end up removing - of the cards, my - card. This information is inaccurate and still remains on my credit report. The account has been paid and should reflect this.... |
Synchrony Financial Credit card advertising and marketing March 31, 2017 - Hi, I signed up for this account under a promotional offer where if I spent $140.00 on electronics purchases I would receive a $75.00 Gift Card to Walmart. I have called them over a dozen times and they have each time verify that I should have received it already and have told me I would receive it soon, just be patient. But it 's been over 4 months now and I still have not received my sign up bonus of the $75.00 Gift Card. My first order and the qualifying order number : -... |
Experian Credit reporting credit reporting company's investigation no notice of investigation status/result March 31, 2017 - cfbp i would Like to file a complaint on Experian reporting agency On -/-/- I sent in via Cerified mail this letter below asking Experian To investigate credit inquires as you Can see in my letter I asked them For details Infomation reguarding the inquires. i got a letter from them On -/-/2017 stating that they could'nt remove any of the Inquires! Number 1 They failed to send me any of the information I asked them to send me in order to verify these Fraudulent inquires! I asked that Experian Please send me the Info below or please REMOVE THESE ITEMS ASAP IF YOU ARE ABLE TO VERIFY THE IN... |
Experian Credit reporting credit reporting company's investigation no notice of investigation status/result March 30, 2017 - - - - MN Credit Bureau Address City, State, Zip Code -/-/- Dear Experian I am making a formal complaint that you are reporting inaccurate credit information. Credit reporting laws ensure that bureaus report only 100 % accurate credit information. Every step must be taken to assure the information reported is completely accurate and correct. I am distressed that you have included the below information in my credit profile and have failed to maintain reasonable procedures in your operations to assure maximum possible accuracy in the credit reports you publish. The following inq... |
TCF National Bank Bank account or service using a debit or atm card March 30, 2017 - I was told I would be charged one amount by a company and the merchant charged me - of dollars more. The bank failed to record my choice to not pay checks that overdraft my account and allowed the transaction to overdraft my account by -. At this time the bank is claiming my account records are archived and require a time consuming search to access the records from opening the account in -/-/2016. I entered a dispute for the transaction and the bank failed to request any supporting documents before closing and denying the claim without proper investigation. The bank employees advised... |
TransUnion Intermediate Holdings, Inc. Credit reporting incorrect information on credit report public record March 30, 2017 - I have attached more details of my complaint. However, just to clarify, this complaint is about both Transunion and - - -. I am disputing both the account on my report and the bankruptcy statement on my report. However, my main concern for my complaint today, is removing the bankruptcy statement. I have already requested proof of contract bearing my signature from - - three times, and Transunion, I am waiting on a response, from my last letter sent.... |
Experian Credit reporting incorrect information on credit report account status March 29, 2017 - I would Like to File a complaint on behave of Experian. I was reviewing my Experian credit report and came across the length of credit History you are reporting 4 Years of credit History How could that be Possible? You are reporting a - account -/-/- on my report and a kohl card was open in -/-/- and I do n't believe they are reflecting on my score so could you look into that... |
TransUnion Intermediate Holdings, Inc. Credit reporting incorrect information on credit report public record March 29, 2017 - Filed chapter - bankruptcy here in Mn last year i was told by the courts that they do not report to the credit bureaus Trans union has it reported as public record it was done by a third party. to resolve this issue i want it deleted immediately and i would like proof that its been deleted.... |
BB&T Financial Mortgage loan servicing, payments, escrow account March 29, 2017 - BB & T has a policy where, if the full amount of a mortgage payment is not received, they place the payment they did receive in a suspense account rather than crediting the partial payment to the mortgage loan. They leave the payment in suspense until subsequent payment is received ; they then deduct the shortfall amount from the current month 's payment and add it to the prior month 's payment and apply it to the loan and then move the current month 's payment into suspense. In our case, our payment increased due to an escrow increase ; we did n't realize that when we paid the escrow shortfal... |
MidCountry Financial Corp. Mortgage loan servicing, payments, escrow account March 29, 2017 - MidCountry - sold my loan to another company " B '' on -/-/-. I received two - forms from both companies in -/-/-. I found that mortgage interests received from borrowers ( the numbers in box - ) add up not equal to the amount I have paid in -/-/-. I reached out to MidCountry -, which explained to me what happened in their end and ensured me that their - is correct. The same thing happened when I contacted company B. In total, I spent more than 4 hours talking to both companies back and forth multiple times, which was a very frustrating process. Eventually, MidC... |
Wells Fargo & Company Bank account or service account opening, closing, or management March 29, 2017 - I recently visited my Safe Deposit box looking for the title to a car I was selling. I found - old Cds ( 1993 - ) that I had forgotten about. I tried to cash them out at the bank ( now Wells Fargo ) and was told that they had no record of the CDs. I contacted Wells Fargo and was eventually told that they have no record and I was out of luck. I contacted the MN attorney Generals office. They went back and forth with correspondence on my behalf with the bank. As of -/-/- Wells Fargo told me and the Attorney General the same thing that they had no record and even though the CDs are n't... |
TransUnion Intermediate Holdings, Inc. Credit reporting incorrect information on credit report account terms March 28, 2017 - Hi, I have duplicate credit reports on my report. it increases the number of my open accounts which affects my report. This duplicate loans are for my Students Loans. I 'm still a students and have graduated so my payment wo n't start till i graduate. I have attached a screenshot of all accounts. my student loan servicer is one agency as far as know. it should be - account and not - different account. Thank you so much... |
TransUnion Intermediate Holdings, Inc. Credit reporting credit reporting company's investigation no notice of investigation status/result March 27, 2017 - I received us mail from Transunion Over the weekend claiming that they had verified the late payments for - and the account was reporting correctly, Transunion did not verify anything. On - 2014 Transunion is reporting a 30 day late Here is a copy of my bank statement indicating that I made a $100.00 payment to - Transunion enough with your - and games remove these late payments IMMEDIATLEY... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure March 27, 2017 - - - -, MN - - : Wells Fargo Home Mortgage Modification I am in receipt of Wells Fargo Home Mortgage 's responses to : Myself ; The Minnesota Attorney General 's Office ; and The Consumer Financial Protection Bureau regarding my extreme opposition to Wells Fargo processing of home modifications and foreclosure processes. Attached is a chronological itemized list of events and supporting documentation regarding my account with Wells Fargo account from - - to present date. Wells Fargo 's response only includes documentation that attempts to support their position and intent... |
American Accounts & Advisers Inc. Debt collection disclosure verification of debt not given enough info to verify debt March 23, 2017 - I have sent 2 certified letters to American Account Advisors Inc., the first letter was dated -/-/2017 delivery confirmation number is -, the second letter was dated -/-/2017 delivery confirmation number is -, both my letters are attached to this complaint. My letters to American Account Advisors Inc were requesting validation, including evidence bearing my signature, showing that I have or ever had a contractual obligation with American Account Advisors Inc. My letter included instructions to verify the debt or remove the negative markings for accounts -, -, -, -, -,... |
TransUnion Intermediate Holdings, Inc. Credit reporting incorrect information on credit report information is not mine March 21, 2017 - Transunion I sent you a dispute form asking you to please investigate credit inquires on my credit file Because but you fail to do so I have asked you to lock my credit file so nobody can get access to my file due to the fact of identity theft you have failed to investigate my request. I Will send you once again my letter of request attached to cfpb site. - -/-/- - -/-/- DEPT OF ED -/-/- - -/-/-... |
TransUnion Intermediate Holdings, Inc. Credit reporting credit reporting company's investigation no notice of investigation status/result March 21, 2017 - Good Afternoon This is a complaint about Transunion I would Like to continue my dispute with Transunion about reporting false information and ILLEAGAL INFO about me If you look at the documents that i attached to this complaint this is from Transunion orginal credit report on -/-/- they are reporting a 30 day late I have sent Transunion proof that I paid -/-/- on time. Ok -/-/- they report a Ok ( paid as agreed ) NOW WHEN YOU LOOK AT -/-/- They reported a 60 day late. How in the - is that possible?? Transunion this is against the LAW FOR YOU TO REPORT NEGATIVE IN FRAUDUL... |
TransUnion Intermediate Holdings, Inc. Credit reporting incorrect information on credit report reinserted previously deleted info March 20, 2017 - Several inquiries deleted and reinserted, customer service would not help take care of the negative inquiries reporting to my Trans Union credit report. - - - - - - - - - - - - - - - - - -... |
U.S. Bancorp Credit card rewards March 20, 2017 - My husband and I applied for the USBank Visa FlexPerks card under the - promotion this past -/-/- but have been denied the incentive FlexPerks points. We applied online on -/-/- after having previously ( within a couple of days, if not even the day of our application ) talked on the phone with a cardmember service/customer representative who informed us, after our explicit inquiry, that we were definitely eligible for the promotion. After not receiving the points, we inquired as to why. The response from USBank was that we did not apply using a particular promotion link. When we o... |
U.S. Bancorp Bank account or service using a debit or atm card March 20, 2017 - I received a call stating my debit card had been locked and the automated call requested my card #, expiration date and # on the back. Half way through the call I realized it was not US Banks normal call when a card is locked and that I was being scammed. I immediately called US Bank and had my card shut off and ordered a new one. I was surprised this morning ( 3 days later ) that the number is still working and the recording says it is the " 24 hour security line '' and asks for the information. I want to pass the phone number along so some one can shut it down. I only answered the call becau... |
Citibank Credit card transaction issue March 18, 2017 - I made 2 online purchases of phone refill cards for - that were represented to give me 6 months of phone service for each card. I did received 2 phone cards but they were never activated /paid for by the seller. In other words I paid for 2 cards with zero value. In order to use the cards, I would have to pay the money all over again. I disputed the charges but Citibank denied the dispute since I did not return the cards to the seller. The seller never responded to my request for a return so that option was not available to me. - confirmed that the 2 cards can be used once they are paid f... |
March 18, 2017 - I have recently apply for a mortgage and I was informed that there is negative or derogatory account reference ERC. I Received a phone Call from ERC for a debt they calm i owe for my - account. I wrote a written request for validation with my signature for this account and not succeeded in respond from them and still they have not removed derogatory mark from my credit reports even after filing to disputes with the credit bureaus. I request for validation with my signature or timely remove the their record from my credit report.... |
Bank of America Credit card late fee March 17, 2017 - I used my Bank Of America CC last - for paying my tax bill. I did the check that gave me 0 % interest, I proceeded to go on line and setup and automatic bill paying. from there I do not know what went wrong, whether I put the wrong date in or the system did. So the bill is due on the - of each month - - and my scheduled payment goes in on the -. I have never seen a notice come to me either by email or by US mail that I was considered late. They continued to charge me a late fee of $37.00. ea month until today -/-/- as I received my email indicating my bill is due the ... |
CCS Financial Services, Inc. Debt collection disclosure verification of debt not given enough info to verify debt March 17, 2017 - I sent a fax to Credit Collection Services ( debt collector ) followed their instructions on their letter I received regarding the debt collection and did not receive anything back from them regarding the debt for two months and when I did it was just another collection bill. The amount does not add up to the accounting on the communication with the Minnesota Attorney General that the creditor sent them and we do not believe we owe anything. The accounting is impossible to make heads and tails of and they have left payments out. This is the second company the insurance company - - - M... |
U.S. Bancorp Bank account or service problems caused by my funds being low March 17, 2017 - U.S. Bank charged an overdraft fee when the account never had a negative balance according to online banking records. In addition, the account is " opted out '' of overdraft protection and can not be charged an overdraft fee on " regular, everyday '' ( Dodd-Frank Act ) transactions that result in a negative balance. The bank has reserved the right to process these transactions but not to charge a fee resulting in the inadvertent processing of these transactions which results in a negative balance on an account that is " opted out. '' The transaction that U.S Bank alleges having caused a negati... |
Wells Fargo & Company Student loan dealing with my lender or servicer trouble with how payments are handled March 14, 2017 - Wells Fargo - neglects student loan Borrowers who wish to elect to make additional payments automatically to their student loans. With automatic payments, Borrowers have the ability to manage the total cost of their loan by paying more than the minimum required payment each month thus reducing total interest paid over the life of the loan. Wells Fargo does not allow Borrowers to increase the amount of their automatic payments, instead requiring Borrowers manually make additional payments each month either through manual add-on payments or through their Bill Pay service. Both options force b... |
Great Lakes Student loan dealing with my lender or servicer trouble with how payments are handled March 14, 2017 - Honestly, do n't even know where to begin. I have n't had a student loan since 2002. My original balance was about -. Somehow, no matter how much I 've paid on it since then, the balance never goes down and now says I owe over -?? Student loan companies are ripping people off every day. Anything, my credit report show student loans from other lenders, where contracts were sold over 12 years ago. I have asked to have them removed, but they are still remaining on there. I have them garnishing my wages, hundreds of dollars in the past, but yet they refuse to show me my payment history and w... |
Citibank Credit card billing disputes March 10, 2017 - I had a balance of $6200.00. I made total payments of $5300.00, PLUS Citi credited my account $840.00 for a fraudulent charge. This equals $6200.00 in payments and credits. Remaining balance was $0.00. Citi is charging me interest for the fraudulent charge.... |
TransUnion Intermediate Holdings, Inc. Credit reporting credit reporting company's investigation no notice of investigation status/result March 8, 2017 - cfpb I sent Transunion a copy of the Police report reguarding - - I have been asking Transunion to send the Original documents that they should have at the consumer Request But they have failed to do so Per the FCRA 609 & 611 ACT I HAVE EVERY RIGHT TO ASK FOR THIS INFORMATION BEING A VICTIM OF IDENTITY THEFT THE LAW CLEARLY STATES THAT THE REPORTING AGENCY HAS TO PROVIDE THIS INFO Transunion has totally broke the law I also ask for all information on the accounts in the previous dispute asap... |
Wells Fargo & Company Bank account or service problems caused by my funds being low March 8, 2017 - The MN Statute allows that creditors charge no more than $30.00 for an overdraft or NSF fee. How are banks in MN charging more than this? I have seen fees as high as $38.00.... |
Universal Acceptance Corporation Consumer Loan managing the loan or lease March 7, 2017 - I financed an auto loan with UAC/CARHOP I filed a complaint with the BBB for inaccurate information being reported to the Credit bureaus. I was contacted by corporate saying it would report in 30-60 days. I was informed that upon the completion of the investigation due to filing - disputes each time the information would reflect the update immediately. Each time the investigation showed no change. I paid the vehicle off -/-/-. UAC is reporting that the account was closed as of -/-/- and the last payment was made in -/-/-. It is against the law to report inaccurate information... |
Wells Fargo & Company Bank account or service problems caused by my funds being low March 5, 2017 - Wells Fargo Complaint Wells Fargo continually and intentionally charges my account for unnecessary and fraudulent fees. On -/-/2017, at - my checking account had a balance of $4.00 and I made a cash deposit of $1100.00. A little after 2 hours after the deposit was made, the bank intentionally put my account into a negative balance and charged my account an overdraft fees. This similar incident has happened numerous times. On -/-/2017, after requesting an explanation about the unauthorized fees, a representative at the bank - - - was very disrespectful towards me raising he... |
Citibank Credit card payoff process March 4, 2017 - I have a VISA account with Citi as a result of them being a Costco service provider. I had several issues with their billing and decided I would pay off the account and ultimately close it. I scheduled an electronic payment for -/-/2017 based on my statement that paid the stated balance in full. I received the statement for -/-/- and there was an interest charge of $4.00 as of -/-/2017. I called and the service rep told me that this was an interest charge on the prior month 's balance. In other words, they are billing me interest even though there is no outstanding balance at the ti... |
U.S. Bancorp Bank account or service account opening, closing, or management March 3, 2017 - I received two fake emails from - at - pm on -/-/2017. The emails contained my personal email address with a large deposit approved notification that was n't mine. I contacted USBANK and spoke to four different employees that were unwilling to log the potential IT problem into supervisory systems. My concern was that they are either USBANK internally is unintentionally sharing customer information or that their customer email addresses were stolen. I asked to have all my accounts frozen and then have the item reported. I was then hung up on by the representative. I did get some action ... |
Wells Fargo & Company Credit card billing disputes February 28, 2017 - To whom it may concern, I filed credit card disputes with Wells Fargo VISA and - VISA after I bought an extendable dining table that was defective. The result of the - investigation into the matter was that - violated - policies and I was refunded the full amount of $1800.00 charge for the down payment for the table. Following Wells Fargo 's investigation, I was told, " We are unable to obtain a refund on your behalf because your dispute falls within the merchants 's pricing and policies, which we have no authority to change ''. I asked them specifically which " pricing and polic... |
Messerli & Kramer P.A. Debt collection improper contact or sharing of info talked to a third party about my debt February 28, 2017 - My account was transferred from - to Messerli & Kramer collections. They are authorized to a soft inquiry of my credit report, however they did a hard inquiry which is affecting my credit history. I have contacted experian and they said they were unable to assist me, so i contacted Messerli & Kramer and they said it should be a soft inquiry and they can not control how experian reports it.... |
U.S. Bancorp Bank account or service using a debit or atm card February 26, 2017 - I tried to deposit $840.00 into an ATM machine near my school, however, ir sucked my money in. Then, instead of counting it, the machine ate my money and read error. I reported to the problem to the USBank, and they put $840.00 temporary deposit into my account on -/-/2017. However, they reversed $480.00 back on -/-/2017 and noticed me that they decided I only deposited $360.00 into the ATM. I absolutely made a $840.00 deposit into the ATM. I tried call them, and was transfered to over five person, no one actually helped me! The last one told me to go to the bank branch... |
JH Portfolio Debt Equities, LLC Debt collection improper contact or sharing of info contacted employer after asked not to February 24, 2017 - I fell behind on credit card payments so it was sent to a collection company. They called my work phone, I stated clearly and firmly that they CAN NOT use this number as a contact and gave them an acceptable number to call. Today at - they called my desk phone again. I may lose my job over this... |
Sallie Mae Student loan dealing with my lender or servicer keep getting calls about my loan February 24, 2017 - I have been harassed by Sallie Mae with unstopping phone calls and they have gone so far as contacting people outside of my immediate family.... |
U.S. Bancorp Bank account or service making/receiving payments, sending money February 24, 2017 - I submitted a stop payment order to my bank ( US BANK ) on -/-/2017. They charged my account - and the fee was paid. On -/-/2017 the withdrawal was taken from my account in the amount of - -. The bank acknowledged they did receive the stop payment order in time but said the merchant put the withdrawal in by another way they changed their name - - - previous withdrawals and this is the way they put in on -/-/2017 --. Payment was not reimbursed by bank instead they refunded the stop payment order of - to my account. What can I do? Because of the stop payment o... |
Wells Fargo & Company Debt collection cont'd attempts collect debt not owed debt was paid February 22, 2017 - We are being contacted by the company - -. They do not disclose that they are trying to collect a debt when they speak to us but are threatening to serve us with a summons. This debt was paid last - and we have the paperwork saying it was settled. They do not have a website or - street address and I can not find the -. - address they provide online either. They know our social security numbers. They do not disclose whether or not the call is being recorded. A " courier '' called from a blocked number and asked for our address to serve papers too.... |
American Accounts & Advisers Inc. Debt collection cont'd attempts collect debt not owed debt is not mine February 21, 2017 - The dispute i currently have is with Suburban emergency associates over a bill they did not properly bill or explain the charges on the bill. i asked them more then once for itemized records of where the numbers they have are coming from as i do not think i received the services they are billing for. Next thing i know there is a collection agency calling and sending letters threatening to sue me if i do not pay now. I responded to them asking that the matter be sent back to the service provider so i can try to get the correct bill amount and explanation they responded by threats of law suit.... |
TransUnion Intermediate Holdings, Inc. Credit reporting incorrect information on credit report account terms February 20, 2017 - I use - to monitor my credit score. Recently I paid off many credit accounts. As I was monitoring my score I noticed that Transunion & - were - points apart when normally they 're only a fews points apart. Upon comparative investigation I notice Transunion dropped - points and - rose - points. It appears the credit utilization algorithm Transunion is using, is different than -. Transunion credit utilization algorithm portion appears to be wrong, because it took a single credit card account that I had 87 % of it 's credit used and counted it as if it were my total credit av... |
U.S. Bancorp Credit card closing/cancelling account February 17, 2017 - On -/-/2017, I made a request by telephone to have my credit card account closed. On the same day, I sent U.S. Bank a letter to confirm my request. The bank has not responded to my request by closing my credit card, issuing a check for the balance, or transferring the funds to my checking account that I have with U.S. Bank.... |
Citibank Mortgage loan servicing, payments, escrow account February 17, 2017 - I have just completed paying off a mortgage with CitiBank, I had automatic withdrawal for my payments with the last payment due -/-/- and I owed a final, partial payment of $430.00. Instead, they withdrew the full $980.00 minimum payment as well as the $50.00 extra I had been paying monthly. I called them the -/-/- and they claimed the refund was in the works. I called again -/-/- and was told that that direct deposit to my - - checking account was not possible but they would expedite the check and it be created by -/-/-. I was also told that it was routine for ... |
WLCC Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect February 16, 2017 - I 'm being charged 611 % interest my original loan was for - I already paid over - back and then some. I have been trying to contact to resolve the debt and have had no luck?... |
Wells Fargo & Company Credit card customer service / customer relations February 11, 2017 - I applied for and received a credit card through Wells Fargo Bank. A promotional offer with the card paid a $100.00 bonus after spending " - dollars '' ( I do not recall the exact amount ) in a 3 month period. I achieved this level of spending yet did not receive my $100.00 bonus. I contacted Wells Fargo regarding this matter and was told there was a " glitch in their system '' ( words used by Wells Fargo - and that my $100.00 would be paid the next month. This happened for several months in a row until someone at Wells Fargo manually made the adjustment and paid me the $100.00 they... |
Synchrony Financial Credit card identity theft / fraud / embezzlement February 10, 2017 - I received a credit card today from - ' Synchrony Bank that I did not apply for. When I contacted Synchrony Bank 's Fraud department, they refused to cancel the card unless I would give them my social security number. Since I do n't know the " bank '', I am not giving them any personal information other than the card number I want cancelled. They told me to research them & then call back when I would give them my SSN #. Possible identity Theft?... |
U.S. Bancorp Bank account or service making/receiving payments, sending money February 10, 2017 - The bank did not disclose its wire transfer fees for savings accounts. It charged $20.00 per outbound wire and $30.00 per inbound wire. In particular, the inbound wire fees were a complete surprise. The bank stated to me that they are required by Regulation E to charge wire transfer fees. I am no bank regulation expert, but this does not seem to be the case since other banks do not charge for wire transfer fees.... |
Round Point Mortgage Mortgage loan servicing, payments, escrow account February 8, 2017 - I closed the mortgage for my - Minnesota house on - -, - with -. On - -, - I was notified that my mortgage servicing company will be changed to RoundPoint Mortgage Serving Corporation ( RPMS ). An initial Escrow amount of $2500.00 was deducted from my loan proceeds. Starting with - -, - due I have paid $580.00 ( PMI $87.00, Home Insurance $73.00, and Real Estate Tax $410.00 ) each month for the Escrow account. As of - -, - after my - payment my Escrow account has a balance of $5300.00. Since - - there has been monthly payment o... |
U.S. Bancorp Mortgage loan servicing, payments, escrow account February 8, 2017 - I purchased a home on - -, 2016. I prepaid $1100.00 in interest for the month of - to the originator ( Bank - ) as part of closing ( found on the -. ) The mortgage was then sold to another bank ( Bank - ) on - -, 2016. Bank - only reported ( on the - ) the interest paid between - - and - -, 2016. Bank - only reported interest paid between - - and - -, 2016. This left an unreported sum in the amount of the difference between the prepaid amount and the reported amount from Bank - - which has an impact on my taxes. Bank - stated th... |
Universal Acceptance Corporation Consumer Loan problems when you are unable to pay February 6, 2017 - I got a - - - from car hop in -. I thought I was getting a deal since my credit was excepted. The car ended up having major issues soon after and was dangerous to drive on the roads. I contacted car hop and expressed the concerns with the vehicle and they offered to have the car fixed through their " authorized mechanic. '' They said they had multiple issues with the car fixed but the car was no better when I got it back. I stayed persistent with them to get the problems fixed but they just gave me the run around and did n't do anything. My pregnant wife and I ended up getting in a... |
Experian Credit reporting unable to get credit report/credit score problem getting my free annual report February 1, 2017 - I have just discovered that I am a victim of identity theft / fraud. I have been trying to request a free copy of my credit report from Experian through annualcreditreport.com. After inputting my info on the first screen, then selecting Experian on the 2nd screen and submitting it, my browser advanced to https : //www.experian.com/ncaconline/acr, but it then sat there for over 45 minutes, with nothing loading on the screen. I exited, then re-started the process from scratch, and the same thing happened. ( I am using the latest version of -, as my browser, which is compatible per the web sit... |