U.S. Bancorp Bank Account Or Service Complaint

Savings account Making/receiving payments, sending money

U.S. Bancorp Bank account or service department,

Savings account Making/receiving payments, sending money Minnesota

The bank did not disclose its wire transfer fees for savings accounts. It charged $20.00 per outbound wire and $30.00 per inbound wire. In particular, the inbound wire fees were a complete surprise. The bank stated to me that they are required by Regulation E to charge wire transfer fees. I am no bank regulation expert, but this does not seem to be the case since other banks do not charge for wire transfer fees.

U.S. Bancorp customer in Minnesota
Feb 10, 2017

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with explanation

Created with Highcharts 4.2.3U.S. BancorpComplaint HistoryComplaints3/20125/20127/20129/201211/20121/20133/20135/20137/20139/201311/20131/20143/20145/20148/201410/201412/20142/20154/20156/20158/201510/20151/20165/20167/20169/201611/20162/20170246810Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3U.S. BancorpMaking/receiving payments, sending money71.7%18.8%6.8%1.0%1.6%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageMaking/receiving payments, sending money2.6%67.1%18.3%5.3%1.9%3.8%1.0%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
andrew.cecere@usbank.com
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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