U.S. Bancorp Credit Card Complaint

Closing/Cancelling account

U.S. Bancorp Credit card department,

Closing/Cancelling account Minnesota

On -/-/2017, I made a request by telephone to have my credit card account closed. On the same day, I sent U.S. Bank a letter to confirm my request. The bank has not responded to my request by closing my credit card, issuing a check for the balance, or transferring the funds to my checking account that I have with U.S. Bank.

U.S. Bancorp customer in Minnesota
Feb 17, 2017

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with non-monetary relief

Created with Highcharts 4.2.3U.S. BancorpComplaint HistoryComplaints12/20111/20122/20125/20129/201211/201212/20121/20132/20134/20135/20136/20137/20139/201310/201311/201312/20131/20142/20143/20145/20146/20149/201411/201412/20141/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20152/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20172/20173/20170123456Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3U.S. BancorpClosing/Cancelling account66.7%15.3%11.7%3.6%2.7%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageClosing/Cancelling account0.9%65.1%14.5%10.4%2.6%6.1%0.3%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
andrew.cecere@usbank.com
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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