MidCountry Financial Corp. Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

MidCountry Financial Corp. Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Minnesota

MidCountry - sold my loan to another company " B '' on -/-/-. I received two - forms from both companies in -/-/-. I found that mortgage interests received from borrowers ( the numbers in box - ) add up not equal to the amount I have paid in -/-/-. I reached out to MidCountry -, which explained to me what happened in their end and ensured me that their - is correct. The same thing happened when I contacted company B. In total, I spent more than 4 hours talking to both companies back and forth multiple times, which was a very frustrating process. Eventually, MidCountry - admitted they made an error on the - form on -/-/-, which negatively impacted my tax return filing for -/-/-. The staff apologized to me in email. However my request for a compensation of my time : $ -/hr * 4 = $240.00 from MidCountry - for their mistake was completely ignored.

MidCountry Financial Corp. customer in Minnesota
Mar 29, 2017

* Source: CFPB Complaint Database

MidCountry Financial Corp. response to complaint:
Closed with explanation

Consumer disputes how MidCountry Financial Corp. handled their complaint

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