Wells Fargo & Company Bank Account Or Service Complaint

(CD) Certificate of deposit Account opening, closing, or management

Wells Fargo & Company Bank account or service department,

(CD) Certificate of deposit Account opening, closing, or management Minnesota

I recently visited my Safe Deposit box looking for the title to a car I was selling. I found - old Cds ( 1993 - ) that I had forgotten about. I tried to cash them out at the bank ( now Wells Fargo ) and was told that they had no record of the CDs. I contacted Wells Fargo and was eventually told that they have no record and I was out of luck. I contacted the MN attorney Generals office. They went back and forth with correspondence on my behalf with the bank. As of -/-/- Wells Fargo told me and the Attorney General the same thing that they had no record and even though the CDs are n't signed that they were not responsible for them. The Attorney General 's Office suggested that I contact you to file a complaint. So that 's where we are. I have photo copies of everything including the original receipts for the CDs. The original total of the - CDs is $4000.00. They say right on they will automatically renew at maturity unless I notify the bank otherwise.

Wells Fargo & Company customer in Minnesota
Mar 29, 2017

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

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