Resources for resolving common issues with Barclays products and services
The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.
The CFPB will forward your complaint to Barclays and work to get a response. After your complaint is forwarded, Barclays has 15 days to respond to you and the CFPB. Barclays is expected to close all but the most complicated complaints within 60 days.
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Barclays Credit card closing/cancelling account February 16, 2016 - Barclay Card - was - of cards that our family used regularly to accumulate points for travel\ling. You can earn roughly - cents per dollar spend to be used for travel expenses. We saved up to around - points with roughly equal to $1800.00 to be used to pay for cruise with our - young daughters for the -/-/2016. However, the card was closed by Barclay and the points were taken away without any warning. We did not get a chance to redeem our points. We ca n't go on our trip because of this. We called and they said there is no way for us to use the points that we have earned ove... |
Barclays Credit card billing disputes February 15, 2016 - In - 2015 my daughter and I took at trip to -. It was all prepaid through -. The 2nd day we were there, we were told in order to make room charges we would have to have a credit card on file. So we did that. At the end of our stay we had $26.00 in room charges. I signed the charge slip, then signed a credit slip to refund the $6500.00 pesos hold The - - placed on my card. All seemed to go smoothly. When I received my credit card statement, not only did the hotel charge me the $26.00 but also charged not credited me the $6500.00 pesos ( $440.00 US dollars ). I called ... |
Barclays Credit card billing disputes February 14, 2016 - On - -, 2016, a check in the of $1900.00 was mailed to Barclaycard. As of today, - -, 2016, this payment has not posted to my Barclaycard account. My bank account has been debited for the check 's amount. - - - - - has provided me with a copy of the front and back of the check, which shows it was deposited into a - - account owned by Barclaycard. ... |
Barclays Credit card billing disputes February 11, 2016 - I disputed a charge with barclaycard, in writing, over 2 months ago. I have proof of this as I used an online registered mail service, so I can prove I sent the letter and prove the content of said letter. I closed my account a few days ago, and in my final bill they reposted the disputed transaction. When I contacted them they sent form mail telling me to submit another dispute. ... |
February 10, 2016 - My Barclaycard Arrival+ account was shutdown without any warning or notice on - -, -. I had - points available on that card valued at $2100.00 in travel credit. I sent Barclaycard a certified, return receipt letter that they received on - -, - asking for an explanation as to why my accounts were shutdown and to have them reinstated. If that was not possible, I asked to be compensated for my loss of points. As of today, - -, - I have not received a response. I feel that Barclaycard was deceptive in their advertising practices by allowing me to earn 2 % back i... |
Barclays Credit card credit determination February 9, 2016 - I opened an account with Barclay card one year ago and I have never been late on a payment. All of a sudden, Barclays charged me a fee of $500.00 as interest, running my account over the limit. This action represented the greatest threat of default on the card. It was bait and switch predatory lending in its worst form. I contacted the Consumer Financial Protection Bureau and Barclays turned around to waive the $500.00 fee. However, in addition they used a new underhanded tactic to institute a punitive predatory interest rate of over 25 % on the account. This interest rate is higher than t... |
Barclays Credit card closing/cancelling account February 9, 2016 - Recently, I went to use my Barclay Rewards credit card only to have the purchase declined. I found that very surprising because I was n't contacted by Barclays before the decline. I was even more surprised since in an effort to reduce my credit card balances I used my entire annual bonus I received to pay down my total credit card balances by over 25 %. I made it a point to pay Barclays the most - I paid my card down $900.00 on -/-/16 via eft. I also made a regularly scheduled monthly payment to Barclays, and do n't believe I was ever delinquent. When I got home on -/-/16, the ... |
Barclays Credit card credit determination February 8, 2016 - Last year, I filled out a card application for a US Airways Credit card. BUT I never submitted it. I gather that it was left at the seat and some airline employee submitted it for me. When I received the card I immediately canceled it. BUT a hard credit inquiry was made by Barclays Bank in - Delaware which stays on my Credit report. ... |
February 7, 2016 - I paid my credit card statement on the day it was due. The statement shows a due date of - -. There is no disclosure on my statement stating the payment is due before a certain time and time zone. I paid about - CST only after I attempted to call twice and was on hold for long periods of time BEFORE - CST to make a phone payment. I could n't get through, so therefore I went to pay online. by it was passed - CST by a few minutes. The system would not allow me to pay on - -, and I was FORCED to schedule the payment for - -. This process incurred a late fee of $25.00.... |
Barclays Credit card identity theft / fraud / embezzlement February 5, 2016 - I discovered a recurring charge on my Barclays ' VISA card, issued by LLBean. It was a service I was not using, and I spoke to a Barclays rep who told me I needed to change my account number. After following this advice, the charge still appeared on my next statement. I called Barclays and was told that when a person orders something online, checks the box agreeing to " terms and conditions '', and charges it to their VISA card, the business is connected to that specific account, NOT the account number! So changing my account number did not matter ; I was still being charged. She kindly offere... |
Barclays Credit card other fee February 5, 2016 - I requested to close my cc account, pay balance in full and refund annual fee of $89.00. Barclays Bank refused to refund the annual fee because my request was 5 days late. ... |
Barclays Credit card billing statement February 5, 2016 - A charge on my - periodic statement from Barclays Bank was identified as having been posted to an account number that was closed by the bank due to a security breach in -. A new account number was issued in -. The bank was unable to explain how a charge ( which was, in fact, unauthorized ) could be posted to an account that had been closed by the bank due to a security breach 17 months earlier. I was initially advised that the charge would be removed because it was unauthorized, but because it was a card number I had previously held, my current card number would have to be changed. ... |
Barclays Credit card apr or interest rate February 5, 2016 - This complaint relates the manner in which Barclays Card US applies payments when there are both promotional and non-promotional balances. Per a reading of the terms and conditions on the statement, payments are posted first to the higher interest balances and then the excess to the promotional balances. For the statement ending -/-/2016 I had a promotional balance of $760.00 ( expiring -/-/16 ) and a non promotional balance of $600.00. I sent in a payment of $670.00 on the due date. The a portion of the payment was correctly applied with $600.00 against the non-promotional... |
February 4, 2016 - Barclay 's Bank is cheating from their customers, I got credit card Arrival+ # - from Barclay 's Bank.They offered bonus - miles, if i have spent $ - in 90 days, which i spent and paid their money in time.but i never got the offer, so canceled the card.I earned their bonus miles, but i never had chance to get bonus miles for airline ticket, every time i called the bank said my miles are not ready, i need to call back in the future.today, i called again & again, today, they just said my miles expired already. this is totaling cheating from their advertisements, they still offer this bo... |
Barclays Credit card customer service / customer relations February 4, 2016 - Since circa -/-/-, I have been an updating Barclay credit card holder with upstanding credit. Paying not just the monthly due increments but at times, the ENTIRE account balance at once, so much so that they raised my credit from the initial $1300.00 to $3300.00 several months ago. I made regular automated payments as usual. Due to a dispute I filed to prevent a fraudulent transaction from my source bank, with which I paid off my Barclay credit card, they temporarily froze my account which reversed the payment to Barclay once month. I received a payment confirmation and no word from B... |
Barclays Credit card advertising and marketing February 3, 2016 - I was on a princess cruise in our room was a credit card brochure advertising 12 months interest free credit for onboard purchase and future cruise deposit. We applied onboard with cruise specialist who talked us into a future cruise deposit took our deposit and application. When we got home we started getting interest charges from the Barclay card who said the promotion was no longer valid when we opened the account even although it was sold to us under the understanding that the brochure was valid. - says they will inform their staff that it is no longer valid. Barclaycard says too bad. T... |
Barclays Debt collection communication tactics called after sent written cease of comm January 31, 2016 - I sent letter stating that I am - and " judgement proof. '' I included the FDCPA " Ceasing Communication '' statement. This letter was mailed to the Barclay Bank address on file for customer communications on - -, 2016. I have received multiple calls daily and five calls today from this company. ... |
January 30, 2016 - The credit card company pricelinereward visa card issued a check in error on - -, - for $4800.00, despite the account was closed on - -, -. I called the company regarding the check and I was told this was a reward check and that I can deposit in into my account. They did n't give any other explanation of why I was receiving the check besides that it was my money so I deposited the check. On - - -, I recieved a letter stating that the check was issued in error to my account and that I owe them $4900.00 including interest of $140.00. So they are asking me to pay ... |
Barclays Credit card billing statement January 30, 2016 - Barclay 's ( who holds my - credit card ) wo n't let me access my account and they refuse to send me statements showing what I have paid them. I sure would like to know what my balance is. I 've asked repeatedly for copies of statements. ( They seem to think that since I was Discharged from bankruptcy about five years ago, long before I had any balance with them, that they can retroactively now deny me a copy of statements showing the credits for what I have paid during the last few months. ) ... |
Barclays Credit card identity theft / fraud / embezzlement January 29, 2016 - On the morning of -/-/16 I was reviewing my credit card transactions for my Upromise Barclay Mastercard. I noticed a transaction for $410.00 at - in - -, - which occurred on -/-/16 and posted on -/-/16. This was suspicious to me because I do n't typically spend an amount that high at Target, and from -/-/16 through -/-/16 I was in -, - for work. The credit card transactions both before and after the $410.00 charge at Target reflect that I was in -, -. Upon noticing the charge I called to file a dispute ( -/-/16 ). I was told it ... |
Barclays Credit card billing disputes January 29, 2016 - I purchased a timeshare on -/-/2014 the salesperson said we had to fill out a RCI MasterCard application to purchase the timeshare. I was declined for the MasterCard so I bought it with my - bank card. Promises and guarantees where broken so the vendor said they would credit the - for the total amount we paid. On -/-/2014 the vendor opened the RCI MasterCard and charged me the cost of the Timeshare without my approval. I never consented to the new charge and never signed a credit receipt for the purchase. I have disputed the charge with RCI and each time they just ask for more and mo... |
Barclays Credit card billing statement January 28, 2016 - I called Barclays MasterCard credit card services today they said that I owe $89.00 as of yesterday they change my due date without notifying me. I said no way I paid $120.00 on the - of -.they kept my payment ... .and want the - and because I do n't have it Barclay will hit me with a late fee. What the - I have a perfect payment record. I refuse to send Barclay a - dime. ... |
Barclays Credit card billing disputes January 27, 2016 - Late -/Early - I contacted Barclay Card US to dispute a merchant charge From - for - due to me not receiving the product that I ordered. 2 months pass with no contact from Barclays then I log into my account to see that the charge had been charged back to my account. I contacted Barclay Card US again on -/-/16 when I noticed the charge had been charged back to inquire why and they stated because the merchant was able to provide my Name and Address. My reply to them was " The whole reason the dispute was submitted was because I never received the Product '' I never stated that... |
Barclays Credit card billing disputes January 27, 2016 - I 've asked to be release from a verbal service I made with - for - a month due to the fact I have not received the service I was promised by a - representative. I asked my credit card company to no longer accept the charges, I protested the charges, sent documentation showing I had asked the charges stopped and they continue to charge my account. In fact they raised my ability to charge more so they could accept the realtor.com charges. I feel my credit card company is continuing to charge my account so they can continue to charge me high interest rates. I want these charges stopped ... |
Barclays Credit card billing disputes January 26, 2016 - I have disputed the amount via mail twice within the initial 30 days of being charged. The issuer however have not fully investigated the amount I am disputing and keep closing the dispute without telling me. I will not pay for charges made for services not received. I do not feel the credit card issuer is unbiased since it is the same company who charged the amount, they are not looking out for the best interest of the card holder me. ... |
Barclays Credit card closing/cancelling account January 25, 2016 - Around - -, 2016 - Barclays Card shut down - of my credit card accounts. I believe the closure of these accounts were done in a deceptive way to entice me to spend money on annual fee 's, accrue miles/points in these accounts, and then to close my account with no notice ( verbal nor written ) and refuse to refund me for any of the annual fee 's, miles, or points I paid or accrued with them. ... |
Barclays Credit card billing disputes January 24, 2016 - It has taken 9 months ( and counting ) to resolve a simple fraudulent charge dispute, which is not an acceptable business practice from my perspective. Upon discovering a fraudulent charge on my credit card ending in - on - -, 2015 in the amount of $350.00, I submitted a dispute ( case - ) and replaced my card. Although I was told that the disputes and security departments would follow up, I did not hear back from Barclaycard and had to call back on - -, 2015, I spoke with a phone agent ( - or - ), who informed me that my account ending in - would be credited w... |
January 24, 2016 - I opened a credit card with - issued by Barclay 's cards - after seeing a promotion from - that if I will spend $500.00 or more within 90 days I will receive - miles as reward in my credit card. I applied for my credit card in - - and spent more than $500.00 in - - ( statement is attached for you reference ). Till today ( -/-/- ) I have not received any miles in my card. I made numbers of calls to - customer care as well as Barclay 's card. I called Barclays in - - to inquire about the earned miles ; they said it will credit in month of -, -... |
January 22, 2016 - - - closed my - American Express Card for no apparent reason. I use it mostly at grocery stores and -. I pay it in full about every 2 weeks. I have never had a late payment. On - -, I finally reached the - level of - rewards that I was working toward ( because they double in value at this point ), and that is the date they shut the account down and removed all the reward points. They can give me no reason except my " history of account usage. '' I have gone over the account with a fine-toothed comb and can find nothing. I worked to earn those points and abided by their ... |
January 21, 2016 - In - I discovered my Barclay Credit Card was past due and I had been charged a late fee. I contacted the company and asked if they would waive the late fee and I would set up auto pay so this would not happen again. As a courtesy they waived the late fee and I set up auto pay for the minimum payment due on the due date of the - of each month. This month, -, I scheduled a payment for $50.00, then remembered that I already had the auto pay set up so I cancelled the $50.00 payment. Today I checked to confirm that the minimum payment of $27.00 had been made only to discover that not... |
January 20, 2016 - My roommate received a pre-approved notice from Barclay Bank for a credit card. We have the same address AND he is an authorized user on my current Barclay Bank Delaware credit card. He submitted the application, however, they claim the letter was meant for me and they used my SS # to pull the credit report. He contacted them and they explained the reason it was n't approved ( no big deal ) was his name did n't match my SS #. He was provided with a ref # - so that I could call and have the inquiry removed from my credit bureau since this was obviously an error on their part. I calle... |
Barclays Credit card closing/cancelling account January 20, 2016 - I attempted to add my friend as an authorized user to my Barclays - - on -/-/2016. My account was placed in a limited mode with absolutely no warning or notice given to me on -/-/16. I am unable to make any purchases. I called Barclaycard - on -/-/16 and spoke to the front line CSR. She informed me that they had requested certain information from me and it was not received. She stated that the request for information was sent yesterday ( -/-/16 ). I received no such request, and no requests at all. I decided i did not want to deal with card shutdowns on my own ... |
Barclays Credit card payoff process January 19, 2016 - My client has received late payments on - separate credit cards from - 2015 to - 2015. She has reported to these credit cards companies that she was in the hospital during this period of time involuntary and so she could not pay these credit card monies. She was out of the hospital in - 2015 but for - and - she received late payments fee 's as well due to not being her payee. ... |
Barclays Credit card unsolicited issuance of credit card January 19, 2016 - Greetings, I formerly held a - - -, administered by Barclay Bank. After the merger of - - and - -, my card was converted to an - - " -. '' I did not receive the card in the mail. I did not receive the terms and conditions by mail, email or any other way. I never possessed the card. I did not activate the card. Regardless of this, - converted my autopay settings, which provided automatic payments from my - checking account. They charged me an annual fee on the card I did not apply for, did not want, did not possess, and did not activate. Then they collected p... |
Barclays Credit card apr or interest rate January 17, 2016 - I had failed to make a timely credit card payment to Barclaycard - -. This was just a matter of forgetting to pay my bill. Received an email notification reminding me of my need to pay and that it was delinquent. My Account balance to pay was $180.00, due -/-/2016. My new statement with additional purchases of $2700.00 arrived with a due date of -/-/2016. My new statement indicated a late fee of $27.00 which is standard. It also had an interest - of $34.00 which is for the unpaid balance of $180.00 and should not be applied to the new purchases until that paymen... |
January 16, 2016 - I was charged a late fee for for a payment that was on time. The money was withdrawn from my bank account by the company on -/-/- but they did not post the payment to my Barclaycard account until -/-/-. This resulted in a late payment fee of $25.00. I contacted the company and informed them of the error, and I was told that it is their policy to hold the payment for one to two days for processing. Although they physically had my cash in their account, they did not process my payment until the next day. They have refused to reverse the fee. ... |
Barclays Credit card closing/cancelling account January 16, 2016 - As part of a divorce and bankruptcy proceedings in the Fall of -, i notified - - - that - - needed to be removed from the account before she filed for bankruptcy in - of -. Since i was no longer responsible for this account per the divorce agreement, this account was not included in the bankruptcy. I was sent a form, which my ex husband and i filled out and returned prior to her bankruptcy proceeding. Following the discharge of her bankruptcy late last year, I pulled her credit report. i informed my ex husband i was still on the account. During - and - he incurr... |
January 14, 2016 - On -/-/-, Barclay closed my Barclay Arrival MasterCard account and sent a letter indicating the following : We have recently conducted a review of our accounts. Following this review, we regret to advise you that we are unable to maintain an account with you because of your history of account usage. Your account has been closed in accordance with the terms and conditions of the Cardmember Agreement that governs your account. '' Upon receipt of this letter, I called Barclay 's on -/-/- and spoke to a customer service representative and a manager. I asked them for the reason wh... |
Barclays Debt collection false statements or representation attempted to collect wrong amount January 13, 2016 - I recently check my - credit report and there is an exaggerated past due amount of $16000.00 from Barclays Bank Delaware. I do not owe this amount of money or am I conducting business with this company. ... |
Barclays Credit card closing/cancelling account January 13, 2016 - I applied for a Barclays world master card and shortly after I received a email stating that it was approved and the card was on the way. I also applied for - more Barclays credit cards within a two day period.shortly after applying for the latter - cards. I later received a email stating that I need to call in and verify information associated with my credit card application. When I called in to speak with the rep he stated that " the system could n't pull up any public database question and that I needed to send in a copy of my drivers license, ssn card, and a current utility bill. T... |
Barclays Credit card forbearance / workout plans January 11, 2016 - I filed a previous complaint about Barclays Bank because their records were in such bad shape that I could not get anyone to discuss my charged off account so that I could settle it. ( They thought it was with a collection agency, the collection agency said it was still with Barclays, this went on despite many many phone calls trying to find someone who would accept a payment ) My previous CFPB complaint prompted action from their president 's office to fix those issues so that I was able to enter into a settlement agreement. I paid the amount required by the settlement agreement by - -,... |
Barclays Credit card billing disputes January 11, 2016 - cant ake any more scripts. i asked for a - time good will credit since i am a GOOD customer and get nothing from this card never mind i need it and deserve it i am put on hold told no. its pure greed and without loyalty i cant be loyal either that is business i wias put on hold and still declined what a message. i will stick with - who gives good will crediits to me ona regular basis since i am valued ther efor all the times i cant understand the person due to their - and am put on hold for no reason. i am enraged GREED - credit of - dollars will not kill you ... |
Barclays Debt collection cont'd attempts collect debt not owed debt resulted from identity theft January 10, 2016 - Credit card company sold debt to collection agency that resulted from identity theft. I have mailed a copy of the identity theft report via certified mail to the company. ... |
Barclays Credit card billing disputes January 10, 2016 - Around -/-/- or -/-/- I paid off my Barclay Card for almost $3000.00. I called the company to request that they close my account. The agent that I spoke with stated that they would not close the account unless I provide information that I had no access to. I never got a billing statement again from the company. In -/-/- I received a phone call from the company stating that I owe $3300.00 ( appx ) and that I need to make payment. I told the company that the cards were destroyed and that I requested to have the account closed prior and that I was not responsible for the charge... |
Barclays Credit card credit card protection / debt protection January 9, 2016 - I bought a used refrigerator from a used appliance store, - in -, Florida. It came with a 30 day warranty. They did not offer delivery so I hired a professional moving company, - - to pick it up for a fee of $100.00. 27 days later I woke up to a hot refrigerator and lost all my food. I called the appliance store and he said I would have to bring it back. I called the same moving company, - -, to pick the refrigerator up and take it back to -. The delivery was done. I called the appliance store to see what was wrong and how long the repair would take. He said he could n... |
Barclays Credit card apr or interest rate January 9, 2016 - My credit card charged me interest but according to the statement I should not have paid interest. See below : Per my statement below is how the interest should be charged : Avoiding Interest on Purchases ( Grace Period ) : If you have both Purchase balances with an APR greater than 0 % and you also have other promotional balances on your Account, you can avoid paying interest on your Purchases by paying $4700.00 ( this amount includes any Minimum Payment Due required to avoid a late fee ). Please refer to the " Accrual of Interest and How to Avoid Paying Interest on Purchases '' paragraph o... |
January 8, 2016 - I was informed today by my credit card co., Barclaycard, that there may have been a breach of my info, and that I was being issued a new card as a result. I telephoned 3 different offices of that bank to determine where the breach occurred. No one was able to answer that question. ... |
Barclays Credit card closing/cancelling account January 7, 2016 - My account was closed unexpectedly on - -, 2015. I have been given no reason for the closure. Calls to the company have been completely useless. I also find it ironic that I had just made a charge which would have allowed me to remain more than half my accumulated rewards. Perhaps Barclay 's did n't want to pay me for the - points I had accumulated? ... |
Barclays Credit card closing/cancelling account January 7, 2016 - My - accounts with Barclaycard were closed on - -, 2015. I have been given next to no information on why, just vague statements like " due to terms and conditions '' or " bank policy ''. I have written a letter as instructed to request more information and received a very generic form-letter response with no additional information. I just spent over an hour on the phone with representatives and a supervisor and they were still unable to give me any indication as to why my account was closed. Since my account was closed, my - points were forfeited, and even though I had valid char... |
Barclays Credit card billing disputes January 7, 2016 - Last year, I asked that the ( at the time ) - - - ( now the - ) take me off of automatic enrollment so that I would not be charged the automatic $ - yearly fee. Yesterday, I looked at my monthly statement, and not only had Barclay 's ( presumably the organization responsible for overseeing the card payments ) deducted $89.00 from my account again - they had done so twice. A total of $170.00 was taken out of my account without my permission - despite having spoken to a representative last year and requesting that I be taken out of auto enrollment. Although I called them and m... |
Barclays Credit card billing disputes January 7, 2016 - I opened a U.S. airways credit card about a year and a half ago. 1. I never received my original card. I never activated my original card. I forgot I ordered the card because I never received it or activated it. 2. I received an overdue bill for the credit card. I accrued a late payment charge because the card had an activation fee of around $100.00 dollars, and thus started with a balance. 3. Upon receiving the overdue account notice, I immediately called Customer Support, and told them I never received the card. I pay the orginal $100.00 activation fee to clear the balance. They se... |
Barclays Credit card identity theft / fraud / embezzlement January 5, 2016 - - - Barclays issued a Master Card credit card under my name and sent it to my previous address ( 15yrs old ) ready for activation. I did not submit information or apply for this card. ... |
Barclays Credit card apr or interest rate January 3, 2016 - I was offered a - ( now - - - card in about - with 0 % interest and $4000.00 credit line while flying back from seeing my granddaughter in DC. This was heavily pushed by flight attendants. I applied and used it judiciously. Since that time they have raised the card from the introductory rate of 0 % to $24.00 ( Variable ) reducing my limit without notifying me, and are charging an impossible $68.00. monthly interest. They reduced my limit in - and charged me an over limit fee when I did'nt know it was reduced. I HAVE NEVER BEEN LATE ON PAYING THIS ACCOUNT. I have paid la... |
Barclays Credit card customer service / customer relations January 3, 2016 - Being the beginning of the year, I decided to update my passwords and security questions on all my cc accounts. I started with my - card serviced through Barclays. I was surprised that the website did n't ask for my password, instead it asked me questions that I had never submitted as security questions. Not feeling very comfortable I called the phone number and spent several minutes trying to confirm the correct website address - the rep advised that I had to provide my TIN and DOB to be able to provide me with the website address. I refused and finally got the address from her, but when I... |
Barclays Credit card credit determination January 2, 2016 - This bank issued me a credit card, to be specific the " apple rewards '' card which is ok but i did n't really realize all i could get back is - rewards. I do n't care for - that much. When i tried to apply for an additional card with this company they told me " well we want to see if you are going to pay the bill on this card etc etc '' that seems a bit discriminatory to me seeing as how they could see my credit report and the fact that everything i have is paid, not late, nowhere near the credit limit and i have been responsible with this one the little bit of time i have had it. A car... |
Barclays Credit card unsolicited issuance of credit card January 2, 2016 - I have visa credit for 6 yr never mists any payment the problem is my name Im a man and my name - - the keeps asking me to verify account info. ... Everytime I input my credit card info and press enter it gos back to ... Every time it asks for verification, it 's like all my address information, plus my .... Go into bank and show my ID ... |
Barclays Debt collection improper contact or sharing of info talked to a third party about my debt December 30, 2015 - I am beside myself. I have been working on repairing my credit for several years. I had - Barclays credit card left over that was sold to - - - , - located at - - -, - -, - - CA -. Phone number -. I have read terrible things online about this debt collector, especially that they try to collect on debts that are not existent. I have received many scam phone calls and letters over fake debt in the past, so I am very careful. I have called this company repeatedly and there call center is outsourced to -. The representatives do not listen, they just kee... |
Barclays Credit card closing/cancelling account December 29, 2015 - Barclaycard has had my timely payment for a number of years, and rewarded me with a number of increases in my creditline. However, they decided to replace my credit card with a chip-protected card, out of cycle - meaning, before the current card expired. The card never arrived, I found myself heading into an -/-/- wedding, and the holidays without a card. They promised an overnight replacement twice, which never came. I got angry and closed the account, asking for a refund of a $750.00 overpayment. Naturally, the refund has never arrived. They are now telling me that they need to " ope... |
December 28, 2015 - I have a Barclays - Extra points VISA card. When I purchase items, I accumulate points that can be redeemed for NFL merchandise. On -/-/15, I used their system to request a redemption for an - - NFL replica jersey. It told me that they would ship it to me in 3-5 business days. On -/-/-, I tried ( in vain ) to contact them by phone at the customer service number. Their site showed the item as " located in inventory '' yet it was not shipped to me. I was passed from department to department, although nobody claimed to be able to help me with the issue. I finally emailed them ... |
Barclays Credit card closing/cancelling account December 28, 2015 - I have a Barclaycard Arrival credit card. The account was closed by the bank and the department responsible for closing my account refuses to take my phone call to explain to me why the account was closed. They are keeping over $400.00 worth of points I have earned. ... |