Barclays Credit Card Complaint

Billing disputes

Barclays Credit card department,

Billing disputes District of Columbia

Last year, I asked that the ( at the time ) - - - ( now the - ) take me off of automatic enrollment so that I would not be charged the automatic $ - yearly fee. Yesterday, I looked at my monthly statement, and not only had Barclay 's ( presumably the organization responsible for overseeing the card payments ) deducted $89.00 from my account again - they had done so twice. A total of $170.00 was taken out of my account without my permission - despite having spoken to a representative last year and requesting that I be taken out of auto enrollment. Although I called them and my money is apparently being refunded ( I have not received a refund yet ), it is terrifying to think that a company such as -, or Barclay Card, can simply deduct money from my personal bank account without permission - or even a request - despite me taking the time to attempt to eliminate this type of event from occurring.

Barclays customer in District of Columbia
Jan 07, 2016

* Source: CFPB Complaint Database

Barclays response to complaint:
Closed with explanation

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