Barclays Credit Card Complaint

Credit determination

Barclays Credit card department,

Credit determination Texas

I opened an account with Barclay card one year ago and I have never been late on a payment. All of a sudden, Barclays charged me a fee of $500.00 as interest, running my account over the limit. This action represented the greatest threat of default on the card. It was bait and switch predatory lending in its worst form. I contacted the Consumer Financial Protection Bureau and Barclays turned around to waive the $500.00 fee. However, in addition they used a new underhanded tactic to institute a punitive predatory interest rate of over 25 % on the account. This interest rate is higher than the 5-6 % interest rate that I currently have on my other accounts with other banks. Apart from being exploitative, It is a sure guarantee that this credit card will go into unavoidable default. There is no justification for this predatory lending practice. Thank you.

Barclays customer in Texas
Feb 09, 2016

* Source: CFPB Complaint Database

Barclays response to complaint:
Closed with explanation

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