Barclays Credit Card Complaint

APR or interest rate

Barclays Credit card department,

APR or interest rate California

I had failed to make a timely credit card payment to Barclaycard - -. This was just a matter of forgetting to pay my bill. Received an email notification reminding me of my need to pay and that it was delinquent. My Account balance to pay was $180.00, due -/-/2016. My new statement with additional purchases of $2700.00 arrived with a due date of -/-/2016. My new statement indicated a late fee of $27.00 which is standard. It also had an interest - of $34.00 which is for the unpaid balance of $180.00 and should not be applied to the new purchases until that payment is delinquent. So an interest charge of $34.00 for $180.00 equals 18.29 % for 1 month! or 220 % annualized. Check their math!

Barclays customer in California
Jan 17, 2016

* Source: CFPB Complaint Database

Barclays response to complaint:
Closed with explanation

Created with Highcharts 4.2.3BarclaysComplaint HistoryComplaints12/20111/20122/20123/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/201411/201412/20141/20153/20154/20155/20156/20157/20158/20159/201510/20151/20162/20160102.557.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3BarclaysAPR or interest rate46.5%17.6%14.1%11.8%9.4%0.6%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAPR or interest rate0.7%48.7%24.3%9.2%7.5%9.3%0.2%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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