Barclays Credit Card Complaint

Barclays Credit card department,

Closing/Cancelling account Florida

Recently, I went to use my Barclay Rewards credit card only to have the purchase declined. I found that very surprising because I was n't contacted by Barclays before the decline. I was even more surprised since in an effort to reduce my credit card balances I used my entire annual bonus I received to pay down my total credit card balances by over 25 %. I made it a point to pay Barclays the most - I paid my card down $900.00 on -/-/16 via eft. I also made a regularly scheduled monthly payment to Barclays, and do n't believe I was ever delinquent. When I got home on -/-/16, the same day of my declined purchase, I immediately called Barclays and spoke to a few individuals ( rep last name -, ID - and also -, ID - ) who simply said my account was closed due to negatives items on my credit


Yes, I know I have some, but for Barclays to close my account AFTER I made a substantial payment to them and other creditors was devastating, and honestly I think disingenuous on their part. To make matters worse, I know their act of closing my account further damaged my credit rating! It should be noted that NONE of my other creditors closed any of my accounts and - - actually reached out to me to work out a payment plan that I also completed on -/-/16 AND they have reactivated ALL privileges on my - accounts I have with them - despite the fact that I was previously delinquent on my accounts with them! The point is to demonstrate the totally disparate treatment I received from - creditors - -, - - reached out to me to resolve my issues, the other, Barclays, closed my account AFTER I made a substantial payment and without advance notice. Although the date of the notice that finally did arrive from Barclays, and it was dated -/-/16, I know for a fact it came days AFTER my purchase was declined. Ironically, just today, -/-/16 I received another notice from Barclays dated -/-/16 acknowledging my complaint, and giving me an - to call. Now, why would I waste my time at this point when the damage is done?!