Barclays Credit Card Complaint

Other

Barclays Credit card department,

Virginia

The credit card company pricelinereward visa card issued a check in error on - -, - for $4800.00, despite the account was closed on - -, -. I called the company regarding the check and I was told this was a reward check and that I can deposit in into my account. They did n't give any other explanation of why I was receiving the check besides that it was my money so I deposited the check. On - - -, I recieved a letter stating that the check was issued in error to my account and that I owe them $4900.00 including interest of $140.00. So they are asking me to pay $140.00 in interest. They waited 8 months from - -, -, when they posted the check in my account, to inform me that they credited my account in error. I have already paid their $4800.00 back and they insist that I still owe them $140.00 for interest. To me this seems fradulent since they said it was my money and that I could deposit the check and they also waited 8 months to send me a letter stating it was an error on their part. I never recieved any statements prior to the one I recieved in - - stating that there was an outstanding balance in my closed account. Now they are insisting I pay interest on a $4800.00 check and I refuse to pay the interest. Please help resolve this issue. Thank you.

Barclays customer in Virginia
Jan 30, 2016

* Source: CFPB Complaint Database

Barclays response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3BarclaysComplaint HistoryComplaints12/20111/20122/20123/20124/20125/20126/20127/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/201602.557.51012.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3BarclaysOther0.5%64.2%15.3%14.7%3.7%1.6%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageOther0.8%66.1%13.1%13.5%1.9%3.8%0.7%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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