Barclays Credit Card Complaint

Barclays Credit card department,

Late fee Texas

I paid my credit card statement on the day it was due. The statement shows a due date of - -. There is no disclosure on my statement stating the payment is due before a certain time and time zone. I paid about - CST only after I attempted to call twice and was on hold for long periods of time BEFORE - CST to make a phone payment. I could n't get through, so therefore I went to pay online. by it was passed - CST by a few minutes. The system would not allow me to pay on - -, and I was FORCED to schedule the payment for - -. This process incurred a late fee of $25.00. I have emailed them several times requesting them to waive the fee due to the issues I had trying to pay by phone. They have disregarded my request. I have explained to them that their statements do not disclose a " cut off : '' time. I specifically shows to pay by the due date. I am asking to have late fee removed and any interest that incurred due to the late fee.