Barclays Credit Card Complaint

Billing statement

Barclays Credit card department,

Billing statement Arizona

A charge on my - periodic statement from Barclays Bank was identified as having been posted to an account number that was closed by the bank due to a security breach in -. A new account number was issued in -. The bank was unable to explain how a charge ( which was, in fact, unauthorized ) could be posted to an account that had been closed by the bank due to a security breach 17 months earlier. I was initially advised that the charge would be removed because it was unauthorized, but because it was a card number I had previously held, my current card number would have to be changed.

Barclays customer in Arizona
Feb 05, 2016

* Source: CFPB Complaint Database

Barclays response to complaint:
Closed with explanation

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