Barclays Credit Card Complaint

Barclays Credit card department,

Credit card protection / Debt protection Florida

I bought a used refrigerator from a used appliance store, - in -, Florida. It came with a 30 day warranty. They did not offer delivery so I hired a professional moving company, - - to pick it up for a fee of $100.00. 27 days later I woke up to a hot refrigerator and lost all my food. I called the appliance store and he said I would have to bring it back. I called the same moving company, - -, to pick the refrigerator up and take it back to -. The delivery was done. I called the appliance store to see what was wrong and how long the repair would take. He said he could n't look at it for 2 weeks. I said I ca n't go two weeks without a fridge. He called me a - and I told him to keep the fridge and reversed the charge on my credit card. I bought another refrigerator, replaced all my ruined food and moved on.


This all occurred in -. The mover went to the appliance store last Friday to speak with the owner and see the refrigerator. The owner told him he did not know what he was talking about. He told him to have - - call. I did. He yelled and called me some more name. I said I need you to credit my card or let me come pick up the refrigerator. He said he got rid of it. I supplied Barclay with his ads where he was advertising the same refrigerator for $550.00 through -. Now " he got rid of it ''. I called Barclay and told them all of the above, again, and they still refuse to credit my card. I am literally at my wits end. What Barclay is doing is causing me a literal nervous breakdown and should be illegal. Where does any kind of consumer protection come into this? What in the world are they doing? Please help me. - -