Barclays Debt Collection Complaint

Barclays Debt collection department,

Other (i.e. phone, health club, etc.) Improper contact or sharing of info Talked to a third party about my debt Colorado

I am beside myself. I have been working on repairing my credit for several years. I had - Barclays credit card left over that was sold to - - - , - located at - - -, - -, - - CA -. Phone number -. I have read terrible things online about this debt collector, especially that they try to collect on debts that are not existent. I have received many scam phone calls and letters over fake debt in the past, so I am very careful. I have called this company repeatedly and there call center is outsourced to -. The representatives do not listen, they just keep repeating the account number and the debt amount due. It is my full intention to pay this debt and have offered so to this company. I am the one calling the debt collector trying to pay the debt off. I did not have a payment plan with them and I have made - payments to them since I received their first letter. Payments have been made - -, 2015, - -, 2015 and - -, 2015. I have offered to make another payment this month, -/-/- but they said there


( put on hold and transferred to multiple people for over 45 minutes on each call ) they said they do not report late payments, but I am looking at my credit reports with the - bureaus saying they stated the above. My credit went down - points overnight from them hitting my account besides the initial hit on the original debt from Barclays. Please help I am trying everything and paying these people at the same time. They are reporting derogatory to my credit every 2 weeks which I can see since I have credit monitoring. On today 's phone call they said they would send another report to the bureaus which would still say the same thing about being past due and I am not past due. I must not be the only one this is happening to. I am so distraught, I am pregnant and we are trying to buy a house and this debt collector has free reign to do whatever they want with my credit while I am paying them. This has to be against the law.