Review and analysis of over 160 consumer complaints
| Nissan Motor Acceptance Corporation |
| Ally Financial Inc. |
| Synchrony Bank |
| Santander Consumer USA |
| Santander Consumer USA |
| Synchrony Bank |
| Ally Financial Inc. |
| Nissan Motor Acceptance Corporation |
| Company | Complaints |
|---|---|
| Santander Consumer USA | 26 |
| Ally Financial Inc. | 14 |
| Nissan Motor Acceptance Corporation | 10 |
| Synchrony Bank | 9 |
| Consumer Portfolio Services | 5 |
Ally Financial Inc. Consumer Loan managing the loan or lease managing the loan or lease December 14, 2015 - On or about - - 2011 we sent certified letters to Ally Financial to dispute the end of lease charges via certified mail, which have never been answered to date. Since Ally never answered we decided to make the payment as the company said it would be charged off and sent to collections plus also place a negative file on my credit. The amount was paid in full and they still place a negative mark on my credit report. The 39 monthly payments have all been made timely, all extra charges at lease end were disputed as it is my right. for your help with this matter. ... |
DriveTime Consumer Loan managing the loan or lease managing the loan or lease December 14, 2015 - On - - i went to DriveTime to purchase a vehicle. I met with the customer service rep and manager who was very friendly and welcoming. I sought interest on a - - Journey and test drive the vehicle and everything was smooth. I requested for a car fax and the representative stated that the vehicle was in perfect condition and had no ; repossessions, accidents, and rebuilds. The only thing was the vehicle having a high mileage. The manager read the contract and i signed off on it, made the agreement. Plus i was missing a hard key replacement of my key in which they promised to provide... |
BMW Financial Services Consumer Loan managing the loan or lease managing the loan or lease December 11, 2015 - The payment amount on my loan with BMW Financial Services should be lower. At time of purchase the sales manager at the dealership, -, stated it would show - down but I was actually putting down -. He also stated to give him the - difference in cash and that the dealership makes enough, he needs the money for himself. Needless to say, I did not give him the money, it was supposed to go towards the loan. Numerous complaints have been filed against dealership, as well as against BMW Financial Services. I understand they can not or will not lower payment amount by restructuring the de... |
Santander Consumer USA Consumer Loan managing the loan or lease managing the loan or lease December 10, 2015 - I have a vehicle that I am leasing through Chrysler Capital. I have had my car since - 2013 and have been making automatic payments for 24 months without issue. On - -, as what happens on the - of every month, my bank account was drafted by " Chrysler Capital Payment '' for my payment of $370.00. It then posted to my account on the -. I travel for work so I have all of my reoccurring bills set up to auto draft. Since I saw it drafted I did n't think anything of it again. This past weekend I checked my - - and I had a statement from Chrysler. Imagine my shock when I open... |
Byrider Franchising, LLC Consumer Loan managing the loan or lease managing the loan or lease December 9, 2015 - I purchased a vehicle from -. Byrider/CNAC Finanace about a year ago. Nine months into the loan, I had a major problem with the vehicle and it was determined that the entire engine had to be replaced. This car had previously been a flood vehicle ( which was never disclosed to me upon purchase ). I returned the car to them and informed them that I no longer want it. The remaining balance of the loan has become a major point of dispute. Since I have explained to them that they will not be receiving any further payments from me, they have harassed myself and my family ( whose numbers they have... |
JPMorgan Chase Consumer Loan managing the loan or lease managing the loan or lease December 9, 2015 - I had set up an automatic draft payment from my online Chase account to have the amount of $280.00 be deducted from my - - Checking account. The regular monthly loan amount is $270.00. I called Chase customer service the day before the payment was due, and I asked the representative if my account was setup to have an automatic payment drafted on - -. The representative told me that the account was not setup to do such, so I disconnected the call and proceeded to make another payment online of $300.00. I checked my online bank account activity to ensure Chase had taken out the... |
Lobel Financial Corporation Consumer Loan managing the loan or lease managing the loan or lease December 8, 2015 - On -/-/2015 I purchased a - Mini Cooper, VIN -, from - - in -, CA, which was financed through Lobel Financial. On -/-/2015, - - received a letter from Lobel Financial stating that the - Mini Cooper was a Manufacturer Buyback and to please remit payment in the amount of $7500.00 immediately. On -/-/2015 I received an email from - - stating that the car was a Manufacturer Buyback and that I had - options. First option ; I could swap the cars and get the same loan with all of the same numbers or, option two ; bring the car back and he would cancel out the... |
Santander Consumer USA Consumer Loan managing the loan or lease managing the loan or lease December 8, 2015 - I bought a vehicle and the Santander Consumer usa is the leasing bank. I had several financial isssues and the vehicle was repoed, i paid - in debt. But the day the vehicle was repoed they cause several damages to the door bumpers and the permanent damaged the battery. Till this day nothing has been done they aledge never recieved the papers but they did. I sent all papers numerous times and my vehicle continue to be damaged.also now the vehicle is facing reposation and nobody has helped me. I want to file a small claims suit but due to my budget i cant. Please help me im a veteran witha fa... |
BB&T Financial Consumer Loan managing the loan or lease managing the loan or lease December 8, 2015 - I got a loan from Regional Acceptance Corporation address - - - - NC -. The loan was for - and with an accumulating interest of - that was in 2011 now they still want me to pay another - to pay off for car which I brought. I talk to them and gave an offer they refused and demanded that I pay or they want to reprocess the car and after they sold it I will still owe the differences. I paid a total of - for a loan of -, although, it was not a fair deal but that it what I could do at this time. I would like to file a complaint against this corporation so you can asses... |
Fifth Third Bank Consumer Loan managing the loan or lease managing the loan or lease December 8, 2015 - I called 5th 3rd bank to see if I was included in the Auto Lending Enforcement. I was told that this is only for the state of Ohio and I was n't included in the suit. ... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease managing the loan or lease December 8, 2015 - I purchased my vehicle from - - in - and financed my purchase through Nissan Acceptance Corp on -/-/-. At that time, I resided in Texas and my vehicle was titled and registered in that state. I moved from - to - in -/-/- and my registration was good through -/-/-. Knowing my registration was due to expire, I took a day off work on -/-/- and drove - miles to the - - - Department to get my title and registration transfered. I worked with - MVD employee, -, and she advised Nissan needed to release my title in order for my registration to be ren... |
Ally Financial Inc. Consumer Loan managing the loan or lease managing the loan or lease December 8, 2015 - I purchased my vehicle back in - 2015 - My - payment was due -/-/2015 - I made that payment on time payment was made in full by -/-/2015. I then contacted Ally the next day to request a ddc. My next due date was not until - but financially my due date being in the middle of month is a better fit. So I requested a ddc and the reps are telling me I must make half of my payment in order to get a due date change. I asked the rep why is it I need to make a partial payment when I just paid you guys the previous day and also my account is not even due at this time. They are unabl... |
Santander Consumer USA Consumer Loan managing the loan or lease managing the loan or lease December 8, 2015 - I purchased a vehicle from - - - on - -, 2015. My vehicle was financed with Santander consumer. Upon signing my contract an extended warranty was purchased for $2000.00 dollars. Two days later I was rear ended. A total loss. On - -, 2015 I asked that the warranty be cancelled with -. This company has given me the run around since signing the cancellation request form. On - -, 2015 I called Santander consumer to see if my warranty was cancelled so that my remaining balance of $85.00 is paid in full. - has paid thier half in the amount of $11000.00. Santand... |
Ally Financial Inc. Consumer Loan managing the loan or lease managing the loan or lease December 7, 2015 - I have been in contact with Ally Financial 's overseas customer service department, then their fraud department, then several supervisors, and never received several return phone calls as promised about the fact that they have erroneously reported that I paid - payments thirty days late to the credit bureaus, when even by their latest missive that is INCORRECT. A single car payment was $660.00 per month at that time. Many attempts to have this rectified have them ascertaining that they reported it correctly ; when from what they 're saying and what they sent to all of the credit bureaus ... |
U.S. Bancorp Consumer Loan managing the loan or lease managing the loan or lease December 7, 2015 - In -/-/-, my husband and I decided to go through - - -, including this account. I had forgotten to cancel my automatic payment in -/-/- and called and spoke with the Recovery department, who advised that all future automatic payments would be cancelled, as I requested, and confirmed they are receiving payments from the - company and their proposal has been accepted on my account. In -/-/-, my automatic payment still was drafted. I called Customer Service who told me I was responsible to do that online, which I disputed, because the rep I spoke with the month before d... |
DriveTime Consumer Loan managing the loan or lease managing the loan or lease December 7, 2015 - My name is - -, and at the age of - ( currently - years old ) i was in need of a car and had no credit. I knew it was n't gon na be easy. I soon ran across Drive Time a popular used car dealership, as i was looking at the car, i pointed out a -/-/- - - -, not even fully loaded remember this is -/-/-, i thought it would be the cheapest giving it had - miles and 12 years old. As i was sitting down filling out the paper work etc, they said i would only have to put - $ down, and bam! the agent said its that easy. They ended up charging me - $ for the vehic... |
State Farm Bank Consumer Loan managing the loan or lease managing the loan or lease December 7, 2015 - My vehicle is currently insured by - - - and financed through State Farm Bank. I was involved in a head on collision on -/-/15. I 'm being told by State Farm Bank that if I do not make a car payment by -/-/15 I will lose my " Payoff Protection '' offered through State Farm. The collision was not my fault and - - - - has not yet evaluated my vehicle. Because they have not evaluated the car, I will now have to make a car payment for a vehicle that is not functional. If I do not make the payment, I will then be responsible for the entire balance owed on the vehicl... |
Toyota Motor Credit Corporation Consumer Loan managing the loan or lease managing the loan or lease December 6, 2015 - On - -, 2015, I submitted payment of $14.00 in a cashier 's check # - to - - - to payoff lease vehicle. It 's been forty-four days and Toyota Financial Services has not updated my credit report to show the account has been paid in full with a - balance. The account is listed under - - and - -, as co-signer. I have filed several disputes with all - CRA and the company has not complied. I would greatly appreciate your assistance in this matter ; and request a full investigation into the conduct of this company for failure to report. ... |
Umpqua Holdings Corporation Consumer Loan managing the loan or lease managing the loan or lease December 5, 2015 - I am unable to get statements of account from bank, to validate my payments are actually going to my car purchase. Online statements were frequently unavailable " No accounts found '' and paper statements never get mailed. Bank states they 've got everything set correctly, but I still never get anything. Not even sure of exact loan type as the bank has yet to provide me any paperwork other than an account number. ... |
Hyundai Capital America Consumer Loan managing the loan or lease managing the loan or lease December 4, 2015 - I had a car financed with Hyundai Motor Finance the past six years. I only had four payments left on the car when I was involved in an accident. As a result of my claim I was given a check for $1700.00 and by the time I got my check I only owed about $350.00. I decided not to get the car repaired because I ended up getting a different car. Because Hyundai still had a lien on the car the check from the insurance company was made out to myself and Hyundai. When Hyundai got the check they took out the - I owed them and said they would send me the balance of $1300.00. I asked when I could... |
VW Credit, Inc Consumer Loan managing the loan or lease managing the loan or lease December 4, 2015 - I am the primary contract holder on an account with VolksWagon Finance Company. The secondary signer filed bankruptcy. This account was not included in the bankruptcy case. VW Finance blocked my access to online payments and stopped sending my monthly statements, eventhough this account is not included in the bankruptcy case and I have not filed for bankruptcy. I have called several times to get a print out of my account. The rep states that account is current, but they are unable to email or mail me a statement. I am referred to a Debt Collection Company. I keep trying to explain that the acc... |
Navy FCU Consumer Loan managing the loan or lease managing the loan or lease December 4, 2015 - I made a payment of - to go to auto loan payment on -/-/2015. The bank set up an auto payment of - to come out on -/-/2015 without my knowledge. I was overcharged within a few days apart from each other. Unacceptable. ... |
Capital One Consumer Loan managing the loan or lease managing the loan or lease December 4, 2015 - I am being charged a late fee for my - - 15 car payment when my car payment is not due yet. My car is financed with Capital One Auto Finance and I have paid my car payment on the - of each month for the past year and was not charged a late fee. I paid my - - 15 car payment on the - along with the late fee that I was charged. I understand why I was charged a late fee on the - - 15 payment because I paid my auto loan on the - instead of the - like I normally do. ... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease managing the loan or lease December 3, 2015 - NISSAN MOTOR ACCEPTANC creditor delinquent my account for not paying 2 Months. I set up a Auto Debit from my bank account and they had trouble in getting money from my account. They did not inform me via Email or Portal Mail about the late payment. When I checked my credit report I realized this and contacted them and paid the -. They promised to remove the delinquent on my account in 7 days and this conversation happened in - -. Till now they did not do anything related to my delinquent and also the customer support people was very rude to me. Because of this delinquent my credit fel... |
Santander Consumer USA Consumer Loan managing the loan or lease managing the loan or lease December 3, 2015 - I entered into a written contract with - - who then sold it to Santander consumer usa. In the contract is states on the back that, " Oral agreements or commitments to loan money, extend credit or to forbear from enforcing repayment of debt including promises to extend or renew such debt are not ENFORCEABLE. To protect you ( borrower ( s ) ) and us ( creditor ) from misunderstanding or disappointment, any agreements we reach covering such matters are contained in this writing, which is the complete and exclusive statement of the agreement between us, E-CEPT as we may later agree in writin... |
PNC Bank Consumer Loan managing the loan or lease managing the loan or lease December 3, 2015 - I paid an auto loan off through PNC Bank on - -, 2015 and put a stop payment on the auto pay through - on - -, 2015 but something went wrong and - paid a - payment to the acct that PNC says was closed on - -. PNC says they never received it, that it was automatically rejected and - says they have no record of this rejection and do n't have the money. PNC says they have no escalation process because it was never received and - says they ca n't escalate until they have something from PNC. I know every time money electronically transfers it goes through the Fed Re... |
Ally Financial Inc. Consumer Loan managing the loan or lease managing the loan or lease December 3, 2015 - On more than one occasion I have requested for the Dispute department to contact me. They have yet to do so after hours on the phone with them and promising phone calls. They are reporting inaccurate information to my current Ally Auto account causing derogatory marks on my credit file with -, - and -. ... |
Wells Fargo Consumer Loan managing the loan or lease managing the loan or lease December 3, 2015 - My girlfriend paid off a personal loan at Wells Fargo I had. The next month I got a statement in the mail from them with reversed charges and reversed payments which then left a balance on the account that should have closed when she paid it off. That was in -. I just got another statement with a balance of $460.00. I tried to get it resolved when the account was paid off, but was told I just need to pay it or it will go on my credit report. ... |
OneMain Financial Holdings, LLC Consumer Loan managing the loan or lease managing the loan or lease December 2, 2015 - I made a $1500.00 payment in - of 2015 to One Main Financial, which brought my loan balance down to $6900.00 and should have paid my loan up for 5 months. I subsequently made a payment of $270.00 in -, which brought my balance down to $6800.00. I also made a $270.00 payment in - and - but neither of those payments was applied to my balance. On - -, when I noticed the balance had not changed on my statements since -, I contacted One Mail Financial. The manager, -, stated that the accumulated interest is the reason my payments were not applied to my balance. I... |
M&T Bank Consumer Loan managing the loan or lease managing the loan or lease December 2, 2015 - -/-/- I took out an auto loan with regular payments being made on time. As of -/-/- I missed a few payments due to changes in my work hours. -/-/- M & T Bank granted me an extension on my auto loan which took my two months that I was late and pushed them to the end of my contract agreement. Which in most if not all cases - out those months and - out any late fees that may have been calculated for those months. Well in my case they did not do that the company just added those fees to my next months bill. -/-/- through to -/-/- over $1000.00 to get everything cau... |
CarMax, Inc. Consumer Loan managing the loan or lease managing the loan or lease December 2, 2015 - I received a 1 year anniversary of my CarMax jeep and was told I could apply for the skip a payment deferment after the 1 year. We had a medical issue and I needed to get the deferment for that car payment within the month. they told me I could and I talked to the corporate office and she said she received approval. I began getting calls from CarMax so I asked the Financial side if they showed the deferment they said no, it was not processed and the corporate advocacy person had made a mistake. She took it to get approval on it and it was finally put through. My credit was dinked as a result a... |
Ally Financial Inc. Consumer Loan managing the loan or lease managing the loan or lease December 2, 2015 - At the end of my lease in 2014, I turned in my car to the dealership when I picked up my new car. After Ally Financial picked up the car from the dealership, they assessed lease-end fees of $ -. I was able to settle with them for a lesser amount, which I paid in the time requested to settle the account. Due to a system error on Ally 's part, they reported that negotiated difference as outstanding and it was sent to collections. I was able to get this corrected with Ally, but my credit report still shows that as a serious delinquency, even after it was corrected. ... |
OneMain Financial Holdings, LLC Consumer Loan managing the loan or lease managing the loan or lease December 2, 2015 - I have - issues with Springleaf Financial. First issue, I am not receiving statements from this company, they state that statements are a courtesy to the customer. They reported me 60 days late last month after I supposed did not make payments on the account. Which is ridiculous, why would I be late on a loan after building a relationship with this company for over 10 years? I believe the reason, that I am not getting statements is that the branch manager, - -, is discriminating against me is because I filed a complaint with the FTC this year, when her employees would not stop calli... |
M&T Bank Consumer Loan managing the loan or lease managing the loan or lease December 1, 2015 - I wanted to pay off my - loan so I contacted M & T Bank customer service email and they replied back saying it had to be paid by certified funds in order for the - hold of lien release to happen so I paid with a certified check from Alabama - - - ( - - - ) in - Alabama. and now the Bank M & T which in email stated nothing about a credit union certified check is n't accepted as a certified check but normal check and thus have to wait 10 days in order for the Lien to be released off Title. The email which I have and send states only that a certified funds and that I di... |
Credit Acceptance Corporation Consumer Loan managing the loan or lease managing the loan or lease December 1, 2015 - 1 ) On -/-/2015 received a letter in the mail that my monthly payment has gone up to $220.00 form $210.00 and my payment would be late if not received now by the - instead of the -.No notice as to why. 2 ) Originally the loan was in my mothers name and mine, the payment was set for auto-pay out of her account.She past away in - 2015. I contacted them and the bank immediately to let them know, and stop the auto pay on my mothers - account. At that time I requested ( since I would be taking over the payments now ) that the payment due date be adjusted to accommodate my ban... |
CNG Financial Corporation Consumer Loan managing the loan or lease managing the loan or lease December 1, 2015 - I am coming to the conclusion that Check N Go is making it difficult for clients to pay on their loan intentionally, and not making the terms of their loan agreement accessible. I have tried to locate my loan docs online, and am unable to. When I ask a rep, they direct me to the online account website to no avail ... they stated it may be a problem on my side. When I try to pay the loan online or over the phone, it seems my account number can not be found and it is too late to pay over the phone. The loan accumulates interest at $15.00 per day, making it beneficial for Check N Go to prolong ... |
Ally Financial Inc. Consumer Loan managing the loan or lease managing the loan or lease November 30, 2015 - I - - am a man and am currently engaged in a contract with ALLY .On -/-/15 I made the payment requested by Ally VIN : - Most Recent Payment : $ -Received : -/-/2015. I was told this was the payment due with no explanation why .I assumed it was an voluntary corrective action because on the " enforcement '' action against them earlier.then I rec 'd this notification Next Payment : $ -I contacted ally who said that the payment for -/-/15 was so much less because I had overpaid. they said that the overage went to the principle .I told them the payments made in the ... |
Lobel Financial Corporation Consumer Loan managing the loan or lease managing the loan or lease November 30, 2015 - I bought a car at a local dealer named - I was told car was clean title vehical. car was not. I brought car back to dealer car was taken back I was givin - bads checks from dealer for my down pmt I gave him. loebell is the lien holder on this vehical .... I gave car back because vehical was sold under false pretense to me, by dealer and loebell financial, I maid four pmts on this vehical plus repairs this vehical was supposed to be taken off my credit report it has not because the dealer does not have money to buy contract back from loebell they will not give back my pmts or repair money... |
F&L Marketing Enterprises LLC Consumer Loan managing the loan or lease managing the loan or lease November 30, 2015 - I have a revolving line of credit with Cash 2 U Financial Services of VA. On the day that the loan is due I start getting calls at my place of employment. I have asked several times not to be contacted at my job and have informed them that I am not allowed to receive those types of calls. I received a call today that was answered by one of my employees. The rep asked to speak to my direct manager by name and did not ask to speak to me. There should never be a time that a debt collector ask to speak to a person other than the person on the account. My manager was out of the office so the call w... |
Enova International, Inc. Consumer Loan managing the loan or lease managing the loan or lease November 30, 2015 - I have an installment loan in which payments $210.00 are deducted bi-weekly. I had a loan payment which was due on - - 2015, however, my paycheck was deposited early and I wanted to make sure that the loan payment was made. I spoke with an agent on -/-/2015 to arrange payment for the -/-/2015 payment which was subsequently deducted from my account on -/-/2015. Today, -/-/2015, I noted that an additional charge of $7.00 drafted from my bank account. I contacted the company and was told it was a fee for paying early. I was at no time advised of this while making... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease managing the loan or lease November 30, 2015 - I signed a loan with Nissan Motors. I have not had a problem with this loan until recently. Unfortunately i had a total loss. However i was smart and purchased GAP. Since -/-/15 ive been trying to work with NIssan to get the loan taken care of. I have paid my account like always and i have been working with GAP to get their check issued out for the loan. This has been stressful. I have spoken to several customer service representative and customer relations and have been hung up on told different answers, have been talked to in a poor manner tranfered back into the call que. Also i have ... |
Synchrony Bank Consumer Loan managing the loan or lease managing the loan or lease November 29, 2015 - Company took - payments of $110.00 on -/-/2015, -/-/2015 and -/-/2015. applied all - payments to the account in one month and assessed a late feel on -/-/2015 ... |
PayPal Consumer Loan managing the loan or lease managing the loan or lease November 28, 2015 - This was the email I received from PayPal as I have disputed unauthorized charges and I have filed a police report PayPal Protection account so that they would take care of the matter for me I spoke to - they cancel the card they received the police report and reissued me another card with and stated they would help me PayPal has lied to me about helping me and sent this email to meDear - -, Your PayPal account has been limited due to an excessive number of reversed transactions. As a result of this limitation you ca n't send or receive funds and we will suspend any open claims and ... |
Avant Credit Corporation Consumer Loan managing the loan or lease managing the loan or lease November 28, 2015 - I applied for and was approved for a loan with Avant Credit, issued by - on or around -/-/-. At time of application/loan approval, terms were not disclosed such as interest rate, which is a high 35.9 %. This was found out about after it appeared on Avant website, it did not previously show before. Ive been making payments on the loan and they do not begin to cover the principal due to high interest rate. My credit score was in the mid to high - range at time of opening and my rate should be based on that score and not 35.9 %. A - complaint ( - ) complaint was filed, however, n... |
Ally Financial Inc. Consumer Loan managing the loan or lease managing the loan or lease November 27, 2015 - Ally Financial is reporting our car loan as 30 days delinquent for - 2015 ; this is an error as we bought a new vehicle during this period of time and refinanced this loan as part of the new vehicle loan ; the approval for the new loan extended beyond the due date for the old loan, but, of course we did not pay because the new financing was still in the approval process ; we were informed by an agent at Ally Financial that this would NOT affect our credit ; however, we now find that Ally Financial is reporting to both my husband and my credit report that we were 30 days late on the old loan... |
Synchrony Bank Consumer Loan managing the loan or lease managing the loan or lease November 27, 2015 - I purchased some furniture around - of 2015 and it was financed by Synchrony Financial. Since the loan was taken out I have been making double payments to get the loan paid off. In - my computer went down and while I was shopping for a new computer and setting it up I received a communication from Synchrony Bank which reflected a $25.00 late charge because I had not made my payment by a certain date in -. How can I be regarded as late when my payoff is ahead of the game. As soon as my computer was back online in - I transferred the double payment for - to Synchrony Financial v... |
Nissan Motor Acceptance Corporation Consumer Loan managing the loan or lease managing the loan or lease November 27, 2015 - Dear Consumer Financial Protection Bureau, My vehicle was recently evaluated by the lemon law. A case number was generated " - ''. The car has had several lengthy repairs while the vehicle was not in my possession. Ultimately Infiniti has settled a claim and sent me a check for the damages. During the period while I was not in possession of the car, payments were not made. There was no communication between Infiniti and Infiniti financial. As a result of this the late payments were placed on my credit report. I have recently disputed the inaccuracies on my credit report posted by Infiniti... |
Synchrony Bank Consumer Loan managing the loan or lease managing the loan or lease November 25, 2015 - Purchased an item and offered interest free for 24 months if I got their credit card ( GE Capital, now Sychrony ). I was given an amount to pay over those 24 months and set up automatic payment on GE Capital 's ( now Sychrony 's ) website. Problem is twofold : 1 ) Not really interest free, it is interest deferred ; and 2 ) the monthly payment they set up for me was a minimum amount and not sufficient to pay off the amount in 24 months. On 25th month, got hit with interest charges and late fees retro to the original principal amount, even though - % of the principal had been paid. That was 3... |
OneMain Financial Holdings, LLC Consumer Loan managing the loan or lease managing the loan or lease November 25, 2015 - Springleaf Financial Services is overcharging my account with interest fees. ... |
Flurish Inc. Consumer Loan managing the loan or lease managing the loan or lease November 24, 2015 - - lost - payments I made. I filed a claim on the first payment made on -, of $50.00. I got credit for this. Then my next payment of $50.00, made on - these people charged me $25.00 and said " customer refused to authorize ''. Per - - - this did NOT happen, and payment was paid by my bank I sent my bank statement from - to - to show them payment cleared my bank and not returned. They STILL confused the credit I got from - payment, with the - payment. They now will not even answer me, very unprofessional. They are trying to cheat me out of $25.00 for the ... |
World Omni Financial Corp. Consumer Loan managing the loan or lease managing the loan or lease November 24, 2015 - I called Southeast Toyota Finance to arrange for the turn in of my leased - -. I was given a payoff quote and had that money immediately withdrawn from my bank account which they were able to do since payments were automatically debited from the account. That was on - - so at that point my balance was - and that transaction was immediately reflected in my - account. On Monday, - -, another payment was withdrawn from my account because in the process of closing they had not stopped the automatic debit. I called today - - and was told that I had to prove to them tha... |
JPMorgan Chase Consumer Loan managing the loan or lease managing the loan or lease November 24, 2015 - JPMORGAN CHASE is reporting my auto loan erroneously to credit bureaus. They are reporting a Ch. - bankruptcy when this is not true. I paid a $10000.00 downpayment and paid off the loan early. This account was not in any bankruptcy. I contacted Chase Auto and my account has been archived as it was paid off years ago. They refused to verify the information and did not have any data or payment history of my loan. This loan had - late payments. I paid additional to the principal until payoff. I have complained about this issue on numerous occasions but this has not been corrected to dat... |
Santander Consumer USA Consumer Loan managing the loan or lease managing the loan or lease November 23, 2015 - I had a car loan with Santander Consumer USA. After paying for many years we requested the company repossess the vehicle. This was -/-/-. At a later date we received a -/-/- - adding $5100.00 to our -/-/- income due to the amount of the loan adjusted off. Last month I received a -/-/- - for the SAME LOAN adding an additional $4400.00 to my -/-/- income for the SAME REASON FOR THE SAME LOAN. I do n't think I should be charged twice for the same loan charge/write off!!!! ... |
Santander Consumer USA Consumer Loan managing the loan or lease managing the loan or lease November 23, 2015 - We bought a -/-/- Honda Ridgeline - in Arizona. - - financed our vehicle through Sentander Consumer USA -. Sentander, never mailed us any financial paperwork, with our account number, or their company name, prior to our first payment being due. When they did contact us, we immediately sent the payment through - - Bank Bill Pay. Sentander then accredited our first payment to our account. We then scheduled our -/-/- payment through - - Bank Bill Pay, Which they claimed that they did not receive, and they called us to complain. So we faxed the information they ... |
Synchrony Bank Consumer Loan managing the loan or lease managing the loan or lease November 22, 2015 - -/-/- we purchased furniture from Ashley Furniture. The loan was with GE Capital, loan number -.The payments were interest free for 3 years. The store salesman said to just set up a constant payment of - and forget about it for three years. " What could be simpler '' .The payments were - dollars a month. A few months into the loan they changed the payment to -. I adjusted my payments. Then they changed the amount again, without my knowledge. I continued to pay - but this became partial payments which allowed them to begin charging fees that grew and grew. When I discovered ... |
Fifth Third Bank Consumer Loan managing the loan or lease managing the loan or lease November 22, 2015 - In - -, I purchased a new - -, and obtained financing with Fifth Third Bank for $12000.00. After setting up automatic withdrawal from my checking account, in - -, I changed banks. I transferred the automatic payment from the old account to the new -, but the withdrawal was delayed through no fault of mine or my bank ( - - Bank -. Nevertheless, it got squared away ; and I made - payments through the - - - to get the account squared away. The second major discrepancy occurred in - -, when I called to stop the automatic payment program, and requ... |
Consumer Portfolio Services Consumer Loan managing the loan or lease managing the loan or lease November 21, 2015 - Consumer Portfolio Services. The interest charges does not match what they say it is. It is only corrected when I call every month. If no one calls about it they will take your money without a doubt. Rude customer service. Total rip offs! ... |
Santander Consumer USA Consumer Loan managing the loan or lease managing the loan or lease November 21, 2015 - Hello, I am trying to report a violation of the fair credit reporting act perpetrated by Santander consumer usa. They have received a payment as of -/-/15 yet are continuing to report my account as delinquent. I spoke to a customer service manger - - whose explanation was that because this was an insurance payment it goes towards paying my balance and is n't considered a monthly payment but all my payments since - have been insurance payments and my account has not been reported delinquent because it is n't delinquent. They have received payments well over the amount due. This i... |
Synchrony Bank Consumer Loan managing the loan or lease managing the loan or lease November 21, 2015 - A payment was electronically sent to Synchrony Financial from - bank on -. It cleared on - ( the due date ) but was posted with a - date and I was charged a $25.00 late fee. The posting should have reflected the date the payment was received - - not the date is was actually posted. I called Synchrony Financial and they waived the late fee but would not admit they posted the payment with the incorrect date. My worry is that Synchrony Financial are doing this routinely to other customers and this could be reported to a credit agency thus affecting peoples credit rating. ... |
Ally Financial Inc. Consumer Loan managing the loan or lease managing the loan or lease November 20, 2015 - In - of 2015 I called Ally Bank and was asking about a refinance due to a job loss. I ended up doing a skip a month. However the agent put in the wrong que so I got charged for the refinance charge. I did not realize the mistake until I received a call about a pass due amount, which I did not owe. I have spoken to the bank several times, they have acknowledged they made a mistake, yet they will not remove the black mark. They tell they are but it does not happen. Last month I was turned down for - new jobs because my credit rating dropped - points. In checking, I see now that Ally re... |