M&T Bank Consumer Loan Complaint

M&T Bank Consumer Loan department,

Vehicle loan Managing the loan or lease Managing the loan or lease Connecticut

-/-/- I took out an auto loan with regular payments being made on time. As of -/-/- I missed a few payments due to changes in my work hours. -/-/- M & T Bank granted me an extension on my auto loan which took my two months that I was late and pushed them to the end of my contract agreement. Which in most if not all cases - out those months and - out any late fees that may have been calculated for those months. Well in my case they did not do that the company just added those fees to my next months bill. -/-/- through to -/-/- over $1000.00 to get everything caught up to date. This company has attacked my credit score status stating that my account is delinquent and no payments are being made ruining my credit score. Their account system is very inaccurate 7 months out of my account are dated incorrectly. M & T Bank also claims that they are a debit collection agency which seems to be a conflict of interest if they are a bank. The harass you by calling multiple times a day within a week. It seems like no matter how much money I try to put on my account it does n't seem to get caught up to date. It also seems like no one knows the TRUE POLICY when a customer sends money in early. The also do not let you state where you wish your money to be sent or disbursed. I do not know how to attach copies of all my paperwork but I can mail it to you if want a copy. M & T Bank also makes it very hard for any other banks to buy out my loan they either do not answer the phone or they hang up on the bank that is trying to buy out from them.