Nissan Motor Acceptance Corporation Consumer Loan Complaint

Nissan Motor Acceptance Corporation Consumer Loan department,

Vehicle loan Managing the loan or lease Managing the loan or lease South Dakota

I purchased my vehicle from - - in - and financed my purchase through Nissan Acceptance Corp on -/-/-. At that time, I resided in Texas and my vehicle was titled and registered in that state. I moved from - to - in -/-/- and my registration was good through -/-/-. Knowing my registration was due to expire, I took a day off work on -/-/- and drove - miles to the - - - Department to get my title and registration transfered. I worked with - MVD employee, -, and she advised Nissan needed to release my title in order for my registration to be renewed. - attempted to call Nissan around -. After several minutes on hold, me and my boyfriend called from our personal cell phones trying to get through to the same number. Nissan kept us all on hold saying, " We are sorry for the delay, but due to our new website you will be experiencing longer waits. '' - was forced to hang up after quite some time in order to help other customers. Instead she faxed the request to Nissan. However, my boyfriend and I stayed on hold from our cell phones for


the finance officers would call me, but I never heard back from them. I finally got a hold of someone at - - and they gave me a phone number for Nissan that is disconnected. I continued to call Nissan on several other occasions, -/-/- & -/-/- and encountered the same message about the long wait period due to there new website. On -/-/-, I called the - Department of Transportation and was told they were not holding up the process, the title release request was pending with Nissan and I just had to wait. On -/-/-, I enlisted help from the local Nissan dealership here in -, -. I spoke with their title representative, -, who offered to help me. -/-/- i sent - more info. She sent me a message that she was still trying to get a hold of Nissan. Another week later, she sent me a message that was finally able to get in contact with Nissan and they said they never received the request to release my title. - contacted the - -, who confirmed they submitted the original request to Nissan and requested they submit the request AGAIN. I still have not heard from anyone about said matter and it is - --