World Omni Financial Corp. consumers have reported over 66 official complaints. Out of the 66 consumer complaints against World Omni Financial Corp., 21% were disputed by the consumer (i.e. the consumer was not happy with how World Omni Financial Corp. responded to their complaint) and 100% were processed in a timely manner. 5% of consumer complaints against World Omni Financial Corp. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 9% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Managing the loan or lease | 33 | 15% |
| Problems when you are unable to pay | 14 | 36% |
| Taking out the loan or lease | 9 | 22% |
| Shopping for a loan or lease | 5 | 20% |
| Communication tactics | 3 | 0% |
| Disclosure verification of debt | 1 | 0% |
| False statements or representation | 1 | 100% |
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Stop CallsWorld Omni Financial Corp. Consumer Loan managing the loan or lease May 13, 2016 - I PURCHASED AND NEW - IN 2014 FROM - STARTED HAVING ISSUES WITH THE CAR IN LESS THAN 3 MONTHS TOOK THE CAR HAD TO GO BEFORE THE STATE OF GA PANEL AND THE CAR WAS FOUND A LEMON - TOYOTA FINANCIAL ALSO KNOWN AS/- HAD REPOTED ME AS LATE WILL NOT REMOVE FROM MY CREDIT. I HAVE CALLED THEM SPOKE WITH SEVERAL PEOPLE STILL WILL NOT REMOVE. SAID THE MARKS WILL STAND I TOLD THEM THAT THEIR CORP OFFICE TOLD ME THAT ALL WOULD BE HANDLED LATER FIND OUT IT WAS REPORTED NO ONE EVER TOLD ME THIS WOULD HAPPEN. I AM SO NOT HAPPY WITH THIS CO. DOCUEMNTS SHOW CAR DEEM A LEMON. BUT STILL THEY WILL NOT ... |
World Omni Financial Corp. Consumer Loan managing the loan or lease May 11, 2016 - In - - I leased a - - -, through the finance department - -. The lease was for 39 months with an initial payment of $3000.00 and 39 monthly payments of $270.00. The total amount I paid for the lease of that vehicle was $13000.00. In - -, -, when the lease ended I gave back the car in perfect condition : interior, exterior and mechanically, according with the inspector that Toyota sent for the inspection. Now Toyota finance is asking me to pay additionally $350.00, in order to move their vehicle from the dealer to a place for an auction. I consider the re... |
World Omni Financial Corp. Consumer Loan managing the loan or lease April 22, 2016 - They put that I was late and I was never late, the car loan was refinanced and the other bank pay in full and on time. Incorrect Item : Creditor : WORLD OMNI FINANCIAL Account : - Reason : Never late. Please correct the incorrect reporting on -/-/2015 ... |
World Omni Financial Corp. Consumer Loan managing the loan or lease April 11, 2016 - On - -, - purchased a new vehicle from - - - Fl vehicle is financed with Omni World Financial Retail - - - - TN. -. My account number on this loan is - - Toyota Tundra. On - -, - received a credit alert that a new account was reported to - on this vehicle with an ERRONEOUS open date of - -, -? On - -, - received a credit alert that a new account was reported to - on this vehicle and again ERRONEOUS information reported stated new account opened - -, - I did n't purchase the vehicle until - -, -? Today -... |
World Omni Financial Corp. Consumer Loan problems when you are unable to pay February 13, 2016 - My father passed away - -, 2015 with no assests. He had a lease with Southeast Toyota Finance at the time of his death in his name alone. At toyota 's instruction, the car was returned to a - dealer on - -, 2015. A copy of the death certificate and explanation of the situation was provided. Since that time, Toyota and - - collection services have been contacting my mother and members or our family trying to collect a balance on the lease. We have instructed them by phone and mail to stop contacting us, yet they persist. ... |
World Omni Financial Corp. Consumer Loan problems when you are unable to pay January 29, 2016 - I had always paid my car on time and this was my 2nd car financed through Southeast Toyota Finance company. I was laid off from a job and called the company and asked to skip a payment. They told me ( on a recorded call ) that I could pay a little over $200.00 to skip 2 payments but I had to fax a letter in telling them why. Later, I discovered they marked my credit report 60 days late after taking my money. I called again ( call was recorded by them ) and I was told I used the wrong verbiage in my letter therefore despite paying for skipping 2 payments so it would n't affect my credit, they... |
World Omni Financial Corp. Consumer Loan managing the loan or lease January 6, 2016 - My experience with your organization has been a mixture of a grateful " thank-you '' and a pressing request concerning my trade line, in my credit files from - - Toyota Financial - - -, that I would like to have revised, to accurately report my payment history. Pursuant to Section 611 of The Fair Credit Reporting Act, please investigate the following late items that your organization has mistakenly reported on my credit report ( s ). My account number with - - Toyota Financial is : Account Number - 2015 - - -. As discussed, I have been communicating on many ... |
World Omni Financial Corp. Consumer Loan managing the loan or lease managing the loan or lease November 24, 2015 - I called Southeast Toyota Finance to arrange for the turn in of my leased - -. I was given a payoff quote and had that money immediately withdrawn from my bank account which they were able to do since payments were automatically debited from the account. That was on - - so at that point my balance was - and that transaction was immediately reflected in my - account. On Monday, - -, another payment was withdrawn from my account because in the process of closing they had not stopped the automatic debit. I called today - - and was told that I had to prove to them tha... |
World Omni Financial Corp. Consumer Loan problems when you are unable to pay problems when you are unable to pay November 9, 2015 - I obtained a lease from - - - on -/-/-. I completed all of the paperwork on -/-/- but they kept having problems so the lease date was n't started until -/-/-. I received orders to go to - in -/-/-. I submitted all of the paperwork that they required in order to turn in a vehicle under the Servicemember Civil Relief Act. After submitting the paperwork I was told that I did n't qualify since the date on the orders was -/-/-. I called and explained to them that Soldiers do not get orders on the same day that the orders are published and that it can take months... |
World Omni Financial Corp. Consumer Loan managing the loan or lease managing the loan or lease October 18, 2015 - World Omni Financial aka South East Toyota Finance has refused to correct the erroneous error on my credit report indicating that on - and - I paid my monthly car payment 30 days past due. Proof of - payments were submitted to the Collections Supervisor by the name of - - indicating that the payments were made before the 30 days. Despite of the proof of payments - - indicated that they have records which indicate that it was made after the 30 days. I explained to - - that their website indicates that when payments are made on line on their website it indicates clearl... |
World Omni Financial Corp. Consumer loan problems when you are unable to pay October 7, 2015 - I requested a payment deferral for - payment. The customer service rep was helpful in doing so. I paid the interest as they required. In - I noticed my bill was past due. I called and spoke to another rep. He informed me I had to submit a letter stating why I needed the deferral. I did as he asked. I also explained to him I was never informed. - statement is received and the account is current. I am in the process of buying a home so my credit was pulled and it shows that my account was 34 days past due for -. I called to get an explanation onto why this happened and was told my de... |
World Omni Financial Corp. Consumer loan managing the loan or lease September 24, 2015 - I submitted a payment to Southeast Toyota in - 2013 and the company marked me as 30 days past due on my credit report, however, I had submitted bank statements at the time showing that i made the payment and it posted to my account, and the date, but they refuse to make the necessary changes to correct the error. ... |
World Omni Financial Corp. Consumer loan managing the loan or lease July 10, 2015 - I have - automobiles financed through World Omni Financial - Southeast Toyota Finance - SETF ). - accounts are showing payments made on time as - days late -. I have contacted - on numerous occasions and while they state I am correct that these payments are not late the customer service representative and supervisor state that I must dispute this with the bureaus as they supposedly have no control over how the bureaus report accounts. They have refused to contact the - credit bureaus to have this corrected and reported accurately even though they admit that the payments we... |
World Omni Financial Corp. Consumer loan managing the loan or lease May 20, 2015 - - - -, located at - - - -, - -, Florida - -. no. -, Finance Mgr : - '' ; Sales Agent : - - '' leased me and my spouse - - - - a - new - - -, accepting the surrender of a - - - in late -. The later vehicle was on a 36 month earlier lease and was not due for expiration until -/-/-. However, the Sale Agent and Finance Mgr. offered to accept the -/-/- on that day and accept the vehicle in exchange for the leasing of the new -/-/- model. The terms included my payment of $1200.00 and new lease payments... |
World Omni Financial Corp. Consumer loan taking out the loan or lease April 24, 2015 - I leased a car for 3 years and the lease is coming soon to an end.At the end of the lease i have the option to return the vehicle or buy it.The lease agreement stipulates that : '' PURCHASE OPTION AT END OF LEASE TERM.You have the option to purchase the vehicle at the end of the lease term for $12000.00 and a purchase option fee of $350.00. South East Toyota Finance, the leasing company is asking me for $13000.00, motivating that the difference of $1100.00 are taxes and fees ''! I would like to know what my right - are! ... |
World Omni Financial Corp. Consumer loan taking out the loan or lease March 23, 2015 - My son and I shopped for used vehicles at Toyota of - in - of 2012. I consider myself somewhat knowledgeable and am ashamed I fell for their tactics.We were pretty forcefully directed to new cars and repeatedly advised that was the best deal as it was - sale. No one could advise on the price or pmt of a vehicle without talking to the finance guy. When he ran the numbers he advised the only way we could qualify was on a new car due to the sale ''. Before I knew it he had the contract up and when I questioned the pmt which was much more than I was led to expect he explained that the on... |