Installment loan Managing the loan or lease managing the loan or lease
Synchrony Bank Consumer Loan department,
Installment loan Managing the loan or lease Managing the loan or lease Idaho
-/-/- we purchased furniture from Ashley Furniture. The loan was with GE Capital, loan number -.The payments were interest free for 3 years. The store salesman said to just set up a constant payment of - and forget about it for three years. " What could be simpler '' .The payments were - dollars a month. A few months into the loan they changed the payment to -. I adjusted my payments. Then they changed the amount again, without my knowledge. I continued to pay - but this became partial payments which allowed them to begin charging fees that grew and grew. When I discovered I would pay more than the payment and more than once a month trying to stop the growing of fees. I have n't been able to access the account because I have been without Internet. I am able to access the account now, the bank has changed from gogecapital.com. I searched my emails and found that they sent an email -/-/- wanting -, or they will charge off the account. I did not receive this email because I did not have access to the Internet.
Synchrony Bank customer in Idaho
Nov 22, 2015
* Source: CFPB Complaint Database
Synchrony Bank response to complaint:
Closed with explanation
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