Hyundai Capital America consumers have reported over 296 official complaints. Out of the 296 consumer complaints against Hyundai Capital America, 22% were disputed by the consumer (i.e. the consumer was not happy with how Hyundai Capital America responded to their complaint) and 96% were processed in a timely manner. 5% of consumer complaints against Hyundai Capital America resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 7% resulted in non-monetary compensation.
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Stop CallsHyundai Capital America Consumer Loan problems when you are unable to pay June 7, 2016 - I was a few months behind on my Kia Motors Finance Account. Kia agreed to a payment arrangement where I paid - more each month until i was current. A week after the arrangement, they did not accept the first payment under the payment arrangement and had the vehicle illegally repossessed from my gated community. The repo agent broke the back gate and illegally removed the vehicle. Kia then sold the vehicle at auction below the reserve and added the difference to the balance on my account. They also added the cost of the repo which was excessive under Florida law. I have request information o... |
Hyundai Capital America Consumer Loan managing the loan or lease May 26, 2016 - My leased vehicle was involved in an accident and insurance company stated it was a total loss. The accident occurred within one week of turning in the vehicle at the end of the lease. The insurance company paid the finance company $20000.00. for the loss however per the lease agreement the payoff of the vehicle is $19000.00. It was explained to me that the finance company would refund the overage of payment however I was only refunded the last months payment, $310.00. When I contacted the finance company about the refund of the difference I was told that since they are the owner of the ... |
Hyundai Capital America Consumer Loan managing the loan or lease May 26, 2016 - I was shocked when I reviewed my credit report and found several late payments on the dates below : 30 days late -/-/2015, -/-/2015... |
Hyundai Capital America Consumer Loan taking out the loan or lease May 24, 2016 - Hyundai Finance Company 's collection department was very nasty, aggressive and, in my opinion, unreasonable in solving a dispute about a lease payment that occurred 4 years ago. The issue was resolved and the vehicle returned on - -. I leased another Hyundai vehicle from the same dealer only through another finance company. ( The bad experience precluded me from considering Hyundai Finance again. ) A letter describing the issue and requesting a waiver of the " disposition '' fee was included with the paperwork with the returned vehicle. The letter requesting the waiver was never answere... |
Hyundai Capital America Consumer Loan managing the loan or lease May 23, 2016 - I had an auto loan with Hyundai. The car was deemed a total loss after an accident. GAP insurance was used and the car was paid off in full. Hyundai is reporting to the credit bureaus that it was charged off as well as delinquent payments following the accident.... |
Hyundai Capital America Consumer Loan problems when you are unable to pay May 16, 2016 - I filed for Chapter - bankruptcy in - -, but I indicated to my lawyer and my car loan company that I intended on continuing to pay on my - - - car loan through Hyundai Motor -. However, once my bankruptcy was filed Hyundai Motor - made it impossible to pay my auto payments online or over the phone. The first payment attempt I realized that they had locked my options on my online access for my loan, so I could not pay on my loan. It listed a - number to call so I attempted to call it to make the payments, but the number would ask for my account # then ask if I had a d... |
Hyundai Capital America Consumer Loan taking out the loan or lease May 13, 2016 - I had a 3-year lease with Kia for a - Kia Sorrento that concluded on or about - -, 2016. The vehicle was returned on time, without damage and under mileage. All payments were made on time during the life of the lease. At the conclusion, I was invoiced the $400.00 disposition fee as per the lease contract. I called Kia finance on -/-/16 and asked them to waive the disposition fee, but they declined. The reason I requested the disposition fee to be waived is because of repeated failures with the vehicle 's operation. Within the first few months of taking ownership of the vehicle... |
Hyundai Capital America Consumer Loan taking out the loan or lease May 6, 2016 - I returned a leased Kia to a Kia Dealer and purchased a new Kia. It was a demo car with - miles on it already so I could not get it financed through Kia with 0 % financing. I got the final bill on my lease agreement and they are charging me a disposition fee of $400.00. I called and asked to have it reversed and they declined, stating that " You did n't really buy the Kia, Capital - did. '' I did n't have an option of financing my Kia through Kia. I already paid a higher percentage rate as a result of buying a demo car. Now I am expected to pay additional fees when I remained loyal to ... |
Hyundai Capital America Consumer Loan managing the loan or lease April 22, 2016 - We paid the last payment ( -/-/- ) on our Hyundai Finance Account for our - Elantra. We have made at least 3 calls to find out where our title ( lien release ) is. The customer service person said they sent it to our old address, which has been off our billing paperwork since -/-/-. I asked Hyundai to re-mail the paperwork to the correct address. ( which I gave them ) I am still waiting for my lien release and our overpayment taken from our bank account. ... |
Hyundai Capital America Consumer Loan managing the loan or lease April 21, 2016 - Called into Hyundai Motor Finance on -/-/16 - to question why Hyundai Motor Finance has me - days deliquient on my car payment. Stayed on hold for 15mins. Hung-up, and called back. Customer Serv Rep by the name of - answered call. Explained to her that I am not 58 days past due according to my own records. She explained that I made partial payments for - & -. I explained to - my records indicate me sending in more than my monthly payment each month. She explained that I have unpaid late fee 's and that the overage payments are not being applied to the late fee 's. She expl... |
Hyundai Capital America Consumer Loan managing the loan or lease April 19, 2016 - My wife and I had a lease w/ Hyundai Motor company. After the lease was at term, we turned the vehicle into the dealership we purchased it from. Shortly after, the dealership contacted us and said that they had decided to purchase the vehicle for the amount left owing and we should not be due any further charges. We then received a bill - - for $400.00 for disposal of the vehicle. I called and asked their Lease End dept. to ask what the charge was for and they said its just part of the contract and if I did n't pay it, they would charge it off and put it on my credit report. Im going t... |
Hyundai Capital America Consumer Loan taking out the loan or lease April 14, 2016 - It is my belief that Kia Motors Finance ( " KMF '' ), a division of Hyundai Capital America ( " HCA '' ) engaged in illegal, high risk predatory lending behavior regarding my lease of a - Kia Sorrento. This is a separate concern from my complaint regarding credit reporting and notices. When I initially leased the vehicle my credit profile was highly overextended with all my accounts having balances at or near their limit and with multiple credit cards having been opened and used to their limit within the previous - day period. I also had one vehicle already financed that was not to be ... |
Hyundai Capital America Consumer Loan managing the loan or lease April 14, 2016 - I co-sign on a loan with KIA Finance for my son. They initially started off with misrepresentation by telling me if I cosigned for my son for 6 months they would be able to take me off the loan. Later I found out that they could n't take me off and he would have to find someone to refinance the car in his name only. Now over a year later, I contacted my son so he could make a payment of $310.00 by -/-/- so my credit would not be messed up. I got the amount off of their website in the amount due column. Today I notice that the $310.00 was paid but it was still showing us $78.00 p... |
Hyundai Capital America Consumer Loan managing the loan or lease April 12, 2016 - I purchased a vehicle from - Kia in AZ in - -. They advised us that we qualified for their " Holidays on Us '' program. We signed the " Holidays on Us '' contract showing our first payment would be due on - -, -. - -, I got a notification that our - payment was due. I called - - at the dealership who advised that I call Kia Motors Finance because once they finish on their end they send everything to KMF. Finance then told me to call the dealership as well as they would work on it and get management involved. After calling several more times, on - -, -,... |
Hyundai Capital America Consumer Loan managing the loan or lease April 11, 2016 - I returned my vehicle to Hyundai Finance and was told by the dealership that since I had Wheel and Tire insurance that I paid for monthly I would not incur any damage or wear charges. After turning it in, I have received a $600.00 bill from Hyundai for rims, tires, and " bumper damage ''. They said they took pictures and placed them online and the damage was severe. At the dealership we walked around the car and the dealer said he saw nothing that would involve them charging me after the case for wear and tire in excess of normal. He said the rims and tires were worn and would be an issue if... |
Hyundai Capital America Consumer Loan managing the loan or lease April 11, 2016 - I have a loan with Hyundai Motor Finance that matured in - -. I had some payments deferred to the back of the loan which were due after the maturity date. I have a contract with HMF stating that these payments were acceptable after -/-/-, beginning in - -. I have been making these payments two weeks late because my mortgage payment is due at the same time. I do pay the $30.00 late fee that they request. HMF is stating that I am 30 days delinquent and have reported that on my credit, which has brought my score down significantly. I have the contract from HMF which states that... |
Hyundai Capital America Consumer Loan problems when you are unable to pay April 7, 2016 - I have a loan with Hyundai Motor Finance for a - Hyundai. The loan became mature in -/-/-, however because of financial difficulties through out the year, I had to have payments deferred to the back of the loan. I am now making those deferred payments each month, but the finance company calls demanding the payments in full which I can not do, I have to make one payment at a time and there is a contract signed with them showing this for me. I have told them not to call my home, but they call anyway. I am tired of explaining to them every time I speak with them that I have their permissi... |
Hyundai Capital America Consumer Loan taking out the loan or lease April 7, 2016 - -/-/- My husband and I were victims of a fraudulent transaction at - - Hyundai. We were convinced or rather " conned '' into trading in our 4 month old - Hyundai Elantra for a more expensive vehicle ( - Sonata ) with the promise of a - - passenger van. The van transaction was being done on the side and being delivered from their " repo lot '' in -. This entire transaction took place at the dealership with gentleman - - - - - - - sales - ) who both represented themselves as employees. Once the paperwork was signed, - - said he had to t... |
Hyundai Capital America Consumer Loan managing the loan or lease March 14, 2016 - I leased a vehicle in - - ( Hyundai Sonata ) and traded it in for a different brand car lease ( Mercedes Benz ) in - -. We received the payoff amount of - - and change, which new car dealer confirmed and paid it off. In - - I received a call from the new dealer that the Hyundai is asking for more money to release the title of the vehicle. I provided the new dealer with several monthly statements that I had stating - balance. A few weeks after providing the new dealer with the statements, I received a default notice that asked me for the payment of - - and chang... |
Hyundai Capital America Consumer Loan managing the loan or lease March 8, 2016 - On - -, - we leased a Kia Optima E- from - - in -, -. The salesman 's name was - -. He no longer works there. Once a price was agreed upon which was $220.00 per month we began the paperwork process. We were informed of the basic lease information which we are familiar with as we have been leasing cars from various car brands for over 20 years. The one thing - left out of his explanation of our obligation was the fact that Kia has an open-ended lease policy. Therefore, as we were signing papers and initialing away, at NO POINT was an open-ended lease policy expla... |
Hyundai Capital America Consumer Loan managing the loan or lease March 2, 2016 - I just pulled my credit report and Hyundai Motor Financing has my payment listed as late over 30 days for - 2015. I have documentation that shows that this is not true and has been continually paid. This is negatively impacting my credit report. ... |
Hyundai Capital America Consumer Loan managing the loan or lease February 11, 2016 - In - 2015 I deferred my car payment through Hyundai Motor Finance ( or so I thought ). I faxed back the letter, like they asked and like I have before, only to get a statement in - 2015 showing TWO months due. I called and spoke to a gentleman who apologized and said the deferment was never proccessed in - but had no idea why. As a resolution he offered to defer - 's payment too in which I accepted. I received the letter, faxed it back ( and brought a witness this time ) AND CALLED to confirm the fax was received. I was told it was currently processing. Now I paid my - payment a... |
Hyundai Capital America Consumer Loan managing the loan or lease February 11, 2016 - I have been sending " overage '' payments above my monthly financed contract to Kia Motors Finance USA. I have written them several times to indicate how my payments should be applied and requested that all payment amounts above my monthly finance statement should be applied to Principal Balance Only. I asked this company to confirm my request, and they continue to send me the same thing instead of confirming that my payments will be applied as instructed. In addition, they are reducing my next scheduled payment amount and using my over-payment to apply to future interest instead of as instruc... |
Hyundai Capital America Consumer Loan managing the loan or lease February 3, 2016 - My ongoing Hyundai car lease issue. I have faxed the documents/proof of payments to Hyundai 3 - 4 times. Esseentially : I started a new job ; they were experiencing difficulty with the direct deposit. It took about three months to successfully set it up. I contacted - - - ( - ) in - - to advise them that I intended to close my account. I was switching to solely banking with my credit union. Unaware the direct deposit would take so long, I only cancelled two months of bill-pay requests for my car lease, thinking surely I would close the account before that time. In the mea... |
Hyundai Capital America Consumer Loan managing the loan or lease January 27, 2016 - I have never had an account nor have I ever requested information from Kia Motors Finance. They call me at - twice a day for the last 3 months wanting payment. I have asked them 3 times to stop calling to no avail. ... |
Hyundai Capital America Consumer Loan managing the loan or lease January 14, 2016 - - -, - Hyundai of - - - - -, NJ - Dear : - - -, Please find attach all records pertaining to a dispute that I have been having with Hyundai Finance. Since - -, - Hyundai Finance has demanded a payment of $450.00 for the lease of the - Hyundai Sonata. They claim that Hyundai of - made a mistake on the lease and that I must pay the new amount. I called you in - - and confirmed that my lease payment was in fact $390.00. You said that you would correct the problem and advise me accordingly. That did not happen and since them I have been... |
Hyundai Capital America Consumer Loan taking out the loan or lease January 8, 2016 - I, - -, have a loan with Hyundai Motor Finance. My initial contract did not call for them to charge me a late fee. In - of 2015, this company started doing so. The late fees have accumulated and even though I have been paying my payment, Reported on my credit as late. When I contacted the company, Their reply was that Alabama now allows them to charge a late fee. I did not get any notice of any change to my contract. I am a - and if not resolved, plan on suing them in federal court. acct # - -/Hyundai Motor Finance/- - -, CA - ... |
Hyundai Capital America Consumer Loan managing the loan or lease January 4, 2016 - On - -, 2015 I wrote to Hyundai Finance at the addresses ( there are - different ones ) listed on my credit reports regarding an outstanding balance of $180.00 they were reporting. Their response dated - -, 2015 listed a vehicle purchased at - - in -, - Their letter, it should be noted, included no suggested method of payment and included the disclaimer that as an 'original creditor ' they are not subject to the FDCPA. I wrote back on - -, 2015 to explain that I had never purchased a vehicle at - - ( in fact had never been to -, PA - but that I wa... |
Hyundai Capital America Consumer Loan taking out the loan or lease December 31, 2015 - I paid my car loan off on -/-/2015, Kia Finance stated they would send me the title on -. Instead, they sent it to my - - - mother in CA ( we are - on the loan to get lower interest. ) They refused to send it with tracking, and it is missing. They have refused to replace the title that is lost, leaving me no way to sell the car. They said they would send me a lien release, but offer no solution when that gets lost, and they refuse to track the document. ... |
Hyundai Capital America Consumer Loan managing the loan or lease December 8, 2015 - I bought a car, a -/-/- -, from - in -/-/-. I paid on it without fail, timely and in full. I traded it in on a -/-/- -. i have the contract, that clearly shows this, yet, -, renegged on the deal, and now is saying i voluntarily surrendered my -/-/- -. The dealership sold my -/-/-, then - took the -/-/- - back. - has lied into their own records because they screwed up by allowing my car to be sold even though it was still my car. I can submit some documentation now, and the rest later. - is guilty of fraud, renegging on a signed deal, an... |
Hyundai Capital America Consumer Loan managing the loan or lease managing the loan or lease December 4, 2015 - I had a car financed with Hyundai Motor Finance the past six years. I only had four payments left on the car when I was involved in an accident. As a result of my claim I was given a check for $1700.00 and by the time I got my check I only owed about $350.00. I decided not to get the car repaired because I ended up getting a different car. Because Hyundai still had a lien on the car the check from the insurance company was made out to myself and Hyundai. When Hyundai got the check they took out the - I owed them and said they would send me the balance of $1300.00. I asked when I could... |
Hyundai Capital America Consumer Loan managing the loan or lease managing the loan or lease November 5, 2015 - I had a car loan with Kia Motors Finance. My car was hit - while the car was parked. My insurance company paid off the loan but paid more than the balance of the loan and Kia Motors Finance refuses to return the balance. Although this is a small amount, I believe this occurs to many many people and we have no other recourse. It is impossible to get a live person to speak to on the phone and the - letters I have sent have resulted in no response. ... |
Hyundai Capital America Consumer Loan taking out the loan or lease taking out the loan or lease October 30, 2015 - Summary : we agreed on a $ -/ month payment for 36 months and - miles/year on a leased vehicle from - - ( - ) - located at - - - - - , IN -. After we agreed on the price of the vehicle and 36 month terms, the salesperson - - came to us and said they made an error and did n't figure in the correct amount of sales tax and the new total with tire protection would be $540.00 per month. I authorized the deal. Problem : The terms changed after we agreed on the deal, Fraud & Deception. We later leaned that a document for 48 months on - page and 36 month... |
Hyundai Capital America Debt collection communication tactics frequent or repeated calls October 22, 2015 - I do n't have any business with Kia Motors finance or Hyundai Motors Finance -. They are calling me on what is almost everyday trying to collect. I have told them repeatedly to STOP and REMOVE me, they have the wrong person. They are continuing to harass and threaten me with their bullying. This needs to STOP. they have the WRONG person and the WRONG number! disgusting what these - companies can do to people ... |
Hyundai Capital America Consumer Loan shopping for a loan or lease shopping for a loan or lease October 20, 2015 - hyundai finance uses discriminatory tactics to make rate decisions, the company uses the relationship of dealerships as a basis to discriminate on their customers. they take equal credit profile people and make rate concessions and adhustments according to the dealership they visit. for example i was forced to give better rates to customers with worst on exact profiles than the next customer just on basis of dealerships as opposed to the merit of the customer ... |
Hyundai Capital America Consumer loan managing the loan or lease October 15, 2015 - This is about Hyundai auto finance company ... .they got my cell number from who knows where ... ..I have NEVER had a loan or ANYTHING with them, but they keep callllllllling me at least three four times a day sometimes more ..., ... they call when im on conference call and when they do, my conference cll drops ... and I have to redial in ... ..Ive sent them email telling them to cease and desist '' ... ..and they talk to me like im the one infringing on their time ... ..they do n't leave messages, just call and call and call ... .its annoying ... .Ill NEVER buy a car from these people based ... |
Hyundai Capital America Consumer loan problems when you are unable to pay October 14, 2015 - I had a leased car which I returned early because my student loan payments are suffocating me. I was never told that returning my car would result in a $3200.00 bill when I only had $1200.00 left on my lease. Hyundai was negligent and deceptive by not informing me of what the consequences would be if I returned my car. Additionally, Hyundai started reporting a delinquency on my credit report. I am not delinquent. I have always paid. I paid until I returned the car and when they sent me the $3200.00 bill last month, I have since made a payment on that as well. They need to remove their tr... |
Hyundai Capital America Consumer loan managing the loan or lease October 13, 2015 - -/-/2015 - Terminated my lease early because I was eligible under the Pull-Ahead '' program and entered into a new lease. Part of the program was that I do n't have to pay remaining payments, early termination fees, or other fees and taxes. -/-/2015 - Received alert from credit bureau that I have defaulted on my auto loan for the terminated lease. I called Hyundai Finance right away and the credit issue has been taken care off. I was told that I was processed incorrectly for the pull-ahead program '' but that account review is a manual process and it typically takes 30-60 days, a... |
Hyundai Capital America Consumer loan managing the loan or lease October 9, 2015 - I filed a complaint on -/-/14 with the Florida State Attorney General 's Office about Hyundai Motor Finance calling me repeatedly at work, even though I had asked them not to in writing, because I am not allowed to get personal calls at work. They said they would stop doing so, so I let it go. Today, they called me at work again. They know they are not to call me at work. ... |
Hyundai Capital America Consumer loan shopping for a loan or lease September 24, 2015 - I paid off a car loan in full to Hyundai Motor Finance on - - 2015 & received a letter stating I had paid in full. In late - 2015 when applying for a home loan, I learned from the lender that the debt was NEVER reported to fico as paid. ... |
Hyundai Capital America Consumer loan managing the loan or lease September 24, 2015 - In - -, my mother passed away. She was leasing a vehicle from Hyundai Motor Finance at the time of her death. In - -, I assumed the rest of the lease payments - through - - ). I am currently trying to refinance my home and learned Hyundai Motor Finance reported to the credit reporting agencies that I had - late payments for the leased vehicle in/around - -. This reporting is negatively affecting my credit and thus making it difficult to secure a loan based on stellar credit scores ( my credit is now - w/ the perceived late payments ... normally - ). Hyundai ... |
Hyundai Capital America Consumer loan managing the loan or lease September 15, 2015 - I made mulitple payment arrangements with Kia Motor Fiancee on my - - - -. They told me that I would not be reported late to the credit bureaus because I had made payment arrangements. Ultimately Kia Motors Finance reported - late payments to all - of my credit bureaus, despite our payment arrangement. ... |
Hyundai Capital America Consumer loan shopping for a loan or lease September 15, 2015 - Over labor day weekend I leased a Hyundai from - Hyundai in - -, CA. I checked my credit report later that week and noticed that there were - inquiries per bereau, - from - Hyundai and - from Hyundai Motor Finance. I did authorize my credit to be ran by the Dealership for lease approval, but was under the impression that it was only being ran one time. I did not authorize my credit to be ran two times. I contact -, -, and -, all of which asked me to contact - Hyundai, which I did. - did not give a sufficient explanaiton as to why this happend and again I did... |
Hyundai Capital America Consumer loan managing the loan or lease September 15, 2015 - On -/-/-, I went to - - in - - to return my leased -/-/- - - and purchase a new -/-/- -. I was about two months ahead of when the lease expired and was told that if I financed a new vehicle purchase that I would pay nothing to return the leased vehicle early ; - would cover all the costs and all I would be paying for was the new vehicle. I was excited, signed my lease, got set up with a loan, and drove off with my shiny new car. About two months after purchasing my new car, I received a notice in the mail about an outstanding balance of $1800.00. Appare... |
Hyundai Capital America Consumer loan taking out the loan or lease August 26, 2015 - I leased a vehicle from - - and now would like to purchase the vehicle. My lease contract states N/A for a purchase option fee at the end of the lease. Now they are trying to charge me a $590.00 processing fee that was not disclosed or agreed to at the time of the initial lease. I would appreciate any help you can give. ... |
Hyundai Capital America Debt collection cont'd attempts collect debt not owed debt was paid July 7, 2015 - I cosigned for a - - for my company. The company no longer required vehicle so we did a voluntary repo. Balance of monies owned went on personal credit report - days ago. We have since settled account with KIA motors but have evidenced no change in FICO score which went from - to -. Can you help? ... |
Hyundai Capital America Consumer loan shopping for a loan or lease July 2, 2015 - I traded my -/-/- KIA OPTIMA LEASE for a new -/-/- HYBRID OPTIMAon -/-/-. I sign all the paperwork and take the car home. Aweek later I receive a call to come in. I get pressured to sign newcontract with a higher payment due to some error. I could not leave thepremises until I signed this paperwork. I later find out it was due to KIA notFUNDING my new loan. It took KIA several months later to FUND thisloan. I put in a previous complaint against KIA and they have nowremoved these lates from my credit. This complaint is for the higherpayment that I was forced to sign for their mis... |
Hyundai Capital America Consumer loan managing the loan or lease June 15, 2015 - I have been receiving an inordinate amount of collection calls which I believe to be unnecessary and harassment. Though I have never been more than - weeks late on any payment ( most on time or within - week ), have never been a payment behind and always call the company to let them know I am aware of the situation and on the day I pay either through mail or by phone, I begin to receive calls - days after the due date and I receive them several times per day, at all hours. Though I specifically requested not to call on Sunday they do so and at - - -! I understand the need for... |
Hyundai Capital America Consumer loan shopping for a loan or lease June 12, 2015 - I traded my - - - LEASE for a new - - - -, -. I sign all the paperwork and take the car home. Aweek later I receive a call to come in. I get pressured to sign newcontract with a higher payment due to some error. I could not leave thepremises until I signed this paperwork. I later find out it was due to KIA notFUNDING my new loan. It took KIA several months later to FUND thisloan. I put in a previous complaint against KIA and they have nowremoved these lates from my credit. This complaint is for the higherpayment that I was forced to sign for their mistake. Now that the ... |
Hyundai Capital America Consumer loan managing the loan or lease June 8, 2015 - I purchased a - - and financed through Hyundai Motor Finance. The car was recently involved in an accident and the insurance company ruled it a total loss and is trying to payoff the car. My agent requested the information on - -, 2015. He has continuously been given the runaround from HMF. First, they asked him for inappropriate information ( details about the loss, my insurance policy and the claim itself ). Then, they refused to confirm receipt of the information he requested. We were told it would be 5-7 business days from the date they received '' the information he sent, but... |
Hyundai Capital America Consumer loan managing the loan or lease June 3, 2015 - I purchased a - through a - dealer and financed it through Hyundai Motor Finance ( HMF ). I set up autopay to HMF from my checking account. The loan was paid off in - of 2015. HMF debited my account more than was due for the final payment. Then HMF continued to debit my account each month after the loan was paid off ( and after I had received the pink slip from the California DMV ). I called HMF on - - to revoke autopay and to get my money back. Autopay should have been automatically stopped when the loan was paid. I repeatedly asked HMF why this did n't happen but no one would ... |
Hyundai Capital America Consumer loan taking out the loan or lease June 1, 2015 - I received a packet in the mail with informing me of the lease coming to an end. I knew the buy back amount was $11000.00 because I asked about that when I leased the car. I called Kia and confirmed this amount. I went to - Kia to find out information on how to buy my car. I asked the person who greeted me, who said he was a manager, to speak to a finance manager to find out what I needed to do to buy my car. What he did was sit me down with a salesman. He took my information was gone a long while. He came back with the form and starts going over the numbers with me.He had sales price of ... |
Hyundai Capital America Consumer loan managing the loan or lease May 31, 2015 - I Have always paid my Hyundai Motor Finance payment as agreed. Due to a combination of bank errors, Hyundai Motor Finance not updating my account info as requested and failing to have a system in place to collect payments after items were incorrectly returned NSF due to bank error, Hyundai Motor Finance is now falsely reporting my account as past due from -/-/2013-/-/2013. On - -, 2013 I paid my account with good and collected funds in my bank account but my bank mistakenly returned the payment NSF ( as evidenced by the attachment ). I was n't made aware of that at any time by - ... |
Hyundai Capital America Consumer loan problems when you are unable to pay May 22, 2015 - Collector continues to call me at my workplace despite telling them - times that I can not be contacted there. ... |
Hyundai Capital America Consumer loan taking out the loan or lease May 19, 2015 - I have car lease on my name but the car is for my daughter ; she has bad credit and thethe financial company refuse to pass the contract lease to may Daughter ; we my wife and myself wear in the proses to refinance de mortgage and the late payments of my daughter affect our credit it is my problem l ... |
Hyundai Capital America Consumer loan problems when you are unable to pay May 18, 2015 - I have/had a loan with Hyundai finance and gave them my information for them to take money out of my account and they would send me an email payment received. They never took the money out of the account never contacted me about a problem and just showed up and took the car and would not let me have it back. Said they called me told them I had no record on my call log then they said they do n't have to call and they sent a letter said I never received a letter. They said the email of payment processed meant nothing and it was my fault. Would not work with me and picks and chooses when they wan... |
Hyundai Capital America Debt collection communication tactics frequent or repeated calls May 14, 2015 - My sister provided Hyundai Motor Finance my phone # while hers was not working. I received a call from their - number and when advised my sister was not available and asked who was calling. Female declined to identify herself or her company. I advised that the cell phone being called belongs to me and they no longer have my permission to dial my number manually or via their automated dialer. Female then hung up on me. My sister took care of the past due payment ( was just an oversight ) and we assumed everything was good. payment rec by HMF on -/-/15. On -/-/15 I recevied anothe... |
Hyundai Capital America Consumer loan managing the loan or lease May 13, 2015 - I leased a car from Hyundai Finance. When it was near lease end I inquired about purchasing the car ( -/-/- ). I asked ( over the phone ) Hyundai to mail me a buy out package, they indicated that it would take a week to get the information in the mail. I contacted my bank later and got their fax number ( I do not have a fax ) and called Hyundai again and had them fax the information to the bank. The bank received the information and sent the payment asked for in the information to the address that Hyundai provided. Hyundai in turn cashed the check and called me back saying they wanted mor... |
Hyundai Capital America Consumer loan managing the loan or lease May 11, 2015 - I had sent Kia Financial information about my account and a bank mistake as they reported me late. After sending information to Kia, now they show me as being 2 month late ... |
Hyundai Capital America Consumer loan managing the loan or lease May 11, 2015 - On -/-/2015, I bought a new car, and traded in my - - for a - -. On -/-/2015, - sent a payoff check to - for the balance of my loan. On -/-/2015, Hyundai Motor Finance took an unauthorized payment from my checking account via ACH as they have been doing for 2 years. I called them, told them I no longer owned the car and asked them to cancel the ACH payments. They agreed, but told me it would take 30 days to refund my payment. I called my bank who managed to stop the payment. On -/-/2015, - again debited my account for another full payment, but I did n't catch it un... |