Action Collection Service consumers have reported over 30 official complaints. Out of the 30 consumer complaints against Action Collection Service, 36% were disputed by the consumer (i.e. the consumer was not happy with how Action Collection Service responded to their complaint) and 100% were processed in a timely manner. 4% of consumer complaints against Action Collection Service resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 4% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Communication tactics | 12 | 50% |
| Cont'd attempts collect debt not owed | 10 | 30% |
| Disclosure verification of debt | 4 | 0% |
| False statements or representation | 2 | 50% |
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Stop CallsAction Collection Service Debt collection communication tactics frequent or repeated calls December 17, 2018 - Action Collection Services out of -, Idaho has called me numerous over the past two years and have now started calling again. I have started to not answer the calls due to the amount of times the employee of the company calls me. Every time that he has called me he will not tell me the amount of the debt, who the debt originated with and what date it originated or give me a reference number or put me in contact with a supervisor. He calls every six months and will call not only my cell phone but will call my office as well every day numerous times a day. They have never sent me any paperwor... |
Action Collection Service Debt collection attempts to collect debt not owed debt was paid June 9, 2018 - Timeline of events :-/-/- Pulled credit report, collection listed.-/-/- Letter sent to Action Collection Service. -/-/- Letter delivered and signed for. -/-/- No response, pulled credit report, still listed. -/-/-Sent 2nd letter to Action Collection Service. -/-/- Letter delivered and signed for. -/-/- No response, pulled credit report, still listed.... |
Action Collection Service Debt collection communication tactics used obscene/profane/abusive language October 6, 2016 - I received over - phone calls from debt collector and with each phone I requested a written verification of what the debt was and how much the total was for. Each time I was assured that the notice would be sent, I verified they had the correct address to send me said written verification. I have never received anything in writing from them, only phone calls and at times harassing phone calls calling me " stupid '' and threatening legal action. The agent 's name was -, and he called me in - of 2015, he became abusive and aggressive when I told him I needed one more week to satisfy the... |
Action Collection Service Debt collection false statements or representation attempted to collect wrong amount August 15, 2016 - I was on section - or government housing in 2010 the companys involved will not release the contract or proof how I owe rent. I have tried may times to dispute this and I eveneed tried to settle. The company are unwilling to do anything.... |
Action Collection Service Debt collection cont'd attempts collect debt not owed debt is not mine January 14, 2016 - This item claimed by Action Collections on behalf of Benchmark Apartments from -/-/- in the amount of $2100.00 ( originally was $1200.00 until I filed a dispute then was increased as of -/-/- to $2100.00 ) is inaccurate because the Benchmark Apartments charged me for inaccurate charges, falsified an important document and then immediately sent me to Action Collections with intentions of receiving illegitimate payment, whilst destroying my credit. This has went on for 7 years and has prevented me from having perfect credit with this one exception to my credit report. I worked wi... |
Action Collection Service Debt collection cont'd attempts collect debt not owed debt is not mine December 12, 2015 - Action Collection Services INC. is reporting a collection account ( - - - ) on my - Credit report that is not mine and they are damaging my credit with this. I contacted Action Collection Sevices Inc. on - ( attached : original letter to Action, & certified mail delivery ) asking them to send verification of the debt with in 5 days. By law a collection company has to verify any debt the consumer asks to verify.They still have not. They responded with a letter stating they can not locate the account ( attached : Action response letter ) I gave them all information needed to loc... |
Action Collection Service Debt collection cont'd attempts collect debt not owed debt was paid September 24, 2015 - I went to - - and was under the impression I was covered by the insurance program they had me under. They never tried to reach me by phone or send a bill via email which I later found out was because I signed up for no mail. Was n't sure why they did n't try other methods of contact. When the collection agency called, I had knowledge of this charge. I immediately paid - - - -/-/15 - and they said that they would take it off the list from the collection agency. Also that it was before the due date of the collection agency to affect my credit score. So they should have ne... |
Action Collection Service Debt collection communication tactics frequent or repeated calls April 13, 2015 - Interstate Collections continues to call me for a debt from a person who does not live here. They have been told multiple times to stop calling here, but they continue to harass us. ... |