Kinum, Inc. consumers have reported over 13 official complaints. Out of the 13 consumer complaints against Kinum, Inc., 25% were disputed by the consumer (i.e. the consumer was not happy with how Kinum, Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Kinum, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Communication tactics | 6 | 33% |
| Improper contact or sharing of info | 4 | 0% |
| Taking/threatening an illegal action | 1 | 0% |
| Cont'd attempts collect debt not owed | 1 | 100% |
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Stop CallsKinum, Inc. Debt collection took or threatened to take negative or legal action threatened or suggested your credit would be damaged August 15, 2017 - Kinum, Inc. Corporate Headquarters - - - - - - - , VA - Email : - Phone : ( - ) - Fax : ( - ) - Initial call from a - - CEO from kinum.com, said straight up is this " Insert Name '' with Social Security Number such and such. If wrong number, peoples identity were compromised. Never said hello, or anything to alert the other person on the end of the call what call was about. If wrong person ( cell numbers change often ), private social security number and name could have been used to create fake identity from a 3rd party. He threatened to steal my i... |
Kinum, Inc. Debt collection communication tactics used obscene/profane/abusive language December 27, 2016 - After paying the bill in full via their website and validating that it cleared my account the following day I received a phone call from them two weeks later on my cell phone stating they had no record of this activity. After giving them my acct and auth numbers, I pressed the agent and found out that it can take 30 day 's to process. The agent wanted me to send a copy of it clearing my bank account. Essentially they were making their problem my problem. The agent then asked me why I was berating them the day after -. When I asked to speak with their supervisor, the agent said they were a s... |
Kinum, Inc. Debt collection improper contact or sharing of info contacted me after i asked not to November 2, 2016 - He called me at my work. I told him I am not able to take these phone calls at work. I told him my work hours and he can call me on my cell phone, before or after those hours. He has now contacted me again, at my work, as well as calling my personal cell during my work hours he was provided with. He continues to be rude, and very ignorant about working with me, even after I ask set up payments with him.... |
Kinum, Inc. Debt collection communication tactics used obscene/profane/abusive language January 29, 2016 - On - -, 2014, - - -, with Kinum, Inc., called me, he was abusive. He yelled, suggested I turn off a cell phone and get rid of it to pay the debt. I explained I did not own the phone, then - - hung up on me. - - did not use any foul language, but I spoke with the Chief Compliance - - - the same day and filed a complaint. However, instead of taking any interest in the conduct of - -, the conversation quickly turned back to the debt. More then a year later I have not heard the result of this complaint. ... |
Kinum, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine October 19, 2015 - My daughter 's father and i enrolled her together at - daycare with the understanding that we split the bill ; this was also understood by the daycare. - - ( father of child ) discontinued payment in - 2015 and - - - did not notify me of this until - 2015 ; i had continued to make my payments faithfully, ( i have all receipts. ) I was then contacted by -, Inc ( at my job no less ) attempting to collect the debt that - - acquired. I told them upon first contact that it was his bill, not mine and not to contact me regarding this ever again. I then called the -... |
Kinum, Inc. Debt collection communication tactics used obscene/profane/abusive language October 8, 2015 - I kept getting calls from Kinum but did not receive any bills when I received my bill I did call them. - is who identified himself and when I told him I do not have any source of income and that once I do I will pay the bill in full became aggressive, angry and began threatening legal ramifications and would not let me speak he kept saying the same thing over and over and then asked if I had a number of an attorney that I would want him to contact and that they would pursue me. He also started questioning how I paid the phone I was on and asked about other bills I had which I did not know t... |
Kinum, Inc. Debt collection communication tactics used obscene/profane/abusive language September 11, 2015 - My wife has been harrassed by - from Kinum, IncPhone : ( - ) - on several occasions. When I attempted to call he was extremely rude and eventually hung the phone up on me. he threatened to get the money through my job at the - - - at the time. He sent a text to my cell phone with his phone number. I addressed the issue with our insurance company and they are processing the claim for payment to the original medical provider. - is extremely rude and aggressive and should not be allowed to communicate in this manner. ... |
Kinum, Inc. Debt collection improper contact or sharing of info talked to a third party about my debt August 7, 2015 - Kinum collection agency ( specifically - and - ) somehow either bought or received illegally a list of debtors from our -. They began an aggressive unauthorized collection campaign against the persons on the list, many of whom do not owe us any money. We called as soon as we realized what was happening and asked them to cease and desist all contact with all persons on their list. They continued to illegally contact, harass, and attempt to collect monies for over a week beyond our cease and desist. This included calling these people repeatedly through an autodialing network and through... |
Kinum, Inc. Debt collection communication tactics threatened to take legal action June 26, 2015 - The collector from Kinum threatened to hire and attorney, and would not let me speak. He did not notify me of my right to dispute the debt, and would not let me talk to tell him I do not think I owe this debt. He yelled at me and screamed, refusing to let me talk. He called me at - as well. ... |