American Collections Enterprise, Inc. Debt Collection Complaint

American Collections Enterprise, Inc. Debt collection department,

Medical Communication tactics Used obscene/profane/abusive language Maryland

I contact American Collections Enterprise , Inc. the same day I received an invoice for a - medical invoice for my daughter. The invoice had an address to mail checks to but no payee information. I had overlooked the invoice and was calling to request to whom I should make the check out. They immediately started giving me the run around even though I was saying that I would pay them in full immediately. They wanted to send me to a web site ( I do n't think they have one ) to find out. The person on the phone got combative when I pointedly asked for the answer to a simple so that I would not have to waste time looking through a web site. Further it was not a confidential piece of information ( my daughter is over -. ). She then hung up on me. I called again and got the same behavior from someone else although not quite as combative but combative still the same. She avoided answering the question, claiming that my daughter would have to call, but eventually did provide the information. Given the conduct, the many previous complaints about this company in your database, I am extremely concerned about identity theft or some other kind of fraud. I have never heard of trying to collect money and then refusing to tell you how to make out the check.