Renton Collections Inc. consumers have reported over 45 official complaints. Out of the 45 consumer complaints against Renton Collections Inc., 20% were disputed by the consumer (i.e. the consumer was not happy with how Renton Collections Inc. responded to their complaint) and 67% were processed in a timely manner. 0% of consumer complaints against Renton Collections Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Disclosure verification of debt | 13 | 23% |
| Communication tactics | 13 | 15% |
| Cont'd attempts collect debt not owed | 10 | 20% |
| False statements or representation | 5 | 0% |
| Improper contact or sharing of info | 2 | 100% |
| Loan modification,collection,foreclosure | 1 | 0% |
| Taking/threatening an illegal action | 1 | 0% |
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Stop CallsRenton Collections Inc. Debt collection communication tactics used obscene/profane/abusive language July 1, 2016 - SOMEONE FROM RENTON COLLECTIONS CALLED ME AT WORK, AND USED LANGUAGE THAT WAS MOCKING AND DEGRADING.... |
Renton Collections Inc. Debt collection cont'd attempts collect debt not owed debt is not mine June 6, 2016 - Ref : Case No : -. 1. This is to inform you that I have received a bill from Renton Collection Inc ( Copy Enclosed as an attachment : Exhibit A ) for an amount of $88.00 raised on behalf of - - -. Which includes a principal balance of $46.00 and an interest to date of $42.00. I have not utilized the services of this agency till date and I do not now why the collection agency is harassing me for it. 2. This is also to inform you that I have also received another Summary statement from - - - Case No. - dated - -, 2016 ( Copy of the statement received Exhib... |
Renton Collections Inc. Debt collection taking/threatening an illegal action seized/attempted to seize property May 29, 2016 - I own a - company, I built a - at a Local Mall, last winter, they owe me a large amount of money and refuse to pay, I am now taking the client to court, this has financially drained me. I had a - -, was hospitalize, and for some reason the insurance did n't cover 100 %, so it went to collections. This collection agency, calls every week to either my wife or myself, making harassing remarks such as they will seize our property or assets. I told the collection person -, we will pay this debt as soon as we reach a settlement concerning my Mechanical Lien towards the - I built. R... |
Renton Collections Inc. Debt collection disclosure verification of debt not given enough info to verify debt May 28, 2016 - I am a new - who moved to - on - - -. On -/-/- I had to visit - - - for a - - - caused due to - I took for -. I am on my spouses health insurance plan through her work. We were charged an amount of $250.00 for our visit by - paid by my wife on her credit card. I received a call from Renton Collection Agency ( hence forth abbreviated as RCA ) on - - - around - hrs from - - -, regarding money I owe for the emergency visit, which was not paid and I should give them my credit card number if not they will put this as a bad debt... |
Renton Collections Inc. Debt collection communication tactics used obscene/profane/abusive language October 28, 2015 - I called to make a payment, short version the man decided to tell me I had a attitude for asking questions. The manager was just as insufferable. The absolute worst people Ive ever had the displeasure of speaking with. These people ( that term used lightly ) behave as they are above you because you owe money. I actually find that funny as a majority of America has debt, that being besides the point they are awful miserable individuals who have no business working with people. I am in awe of this company in the worst way possible. ... |
Renton Collections Inc. Debt collection communication tactics used obscene/profane/abusive language October 13, 2015 - I received a call on Friday from Renton Collections saying this was their - attempt to collect a debt. I had not received any notices so asked that they send me the information as I was not willing to pay something without doing my due diligence to make sure it was handled appropriately. The supposed manager got extremely rude, was telling me to just pay the debt and was completely hostile. Keep in mind I had just paid a $1200.00 bill that was removed from their queue because it had been wrongly sent through our insurance. I wanted to insure this was billed properly since I had n't receiv... |
Renton Collections Inc. Debt collection cont'd attempts collect debt not owed debt was paid September 24, 2015 - Renton Collections , Inc. sent a bill from the original creditor, - - -, account number - in the amount of $320.00. This amount includes the original bill of $300.00 plus $15.00 in accrued interest for a total of $320.00. After contacting a customer service representative on - - 2015 to locate the original creditor which assigned the debt to collections, I told the collection agency representative the insurance agency had already paid the bill in full. The collection agency representative angrily denounced the statement claiming they had no such information. When pres... |
Renton Collections Inc. Debt collection cont'd attempts collect debt not owed debt is not mine September 14, 2015 - Debt was to be paid by my insurance company at the time. Someone at the hospital goofed up and billed me instead. Since the insurance company was responsible for the debt, not me, I did not pay. I instructed the medical company and the collections agency to contact the insurance company to settle the debt. They did not do so. ... |
Renton Collections Inc. Debt collection communication tactics used obscene/profane/abusive language August 21, 2015 - Spoke with the supervisor. She spoke down to me, disrespected me, and raised her voice to me. All i had asked was to negotiate a settlement on a debt and she went off. Why do you think we have to settle you? Do we owe YOU money? No. You must pay bills in full. She has trained all her staff to treat people the same degrading way. It is a disgusting company. I will not do ANY business with company. I will not be the one putting food in that pigs mouth. ... |
Renton Collections Inc. Debt collection communication tactics threatened to take legal action August 11, 2015 - RCI agency address - - - -, WA - phone - - - -. I had a bill in collection from emergency room. I got a call from collection agency, I called them back right away and I was surprise I have medical bill at collection, it was some mistake in emergency room they did not charge my insurance or did not claim all tree bills to my insurence company. And I try to talk to people from agency and explain the situation that I already payed one medical bill and I need a time to call to emergency and my insurance company to found out what bill is it? And why my insurance did cover... |
Renton Collections Inc. Debt collection disclosure verification of debt not given enough info to verify debt August 3, 2015 - This afternoon I attempted to contact Renton Collections over the phone to find out additional information about a collection account they were reporting with the original company - Inc ''. I suspect it may have been a medical item that should have been covered by my insurance. After verifying the account number on the credit report, my DOB and my address, the representative refused to speak with me because I would not provide my Social Security number over the phone. A - representative got on the phone, then said he was going to put that I was refusing to identify myself and said he 'd... |
Renton Collections Inc. Debt collection disclosure verification of debt right to dispute notice not received July 20, 2015 - This submission updates the -/-/- complaint against Renton Collections - Inc. to which I was complaining about Renton Collections attempting to collect a two year-old bill for - Plumbing. I was also complaining that they never provided or mailed me a proof or a copy of the bill I requested or any verification associated with the bill when I first spoke with them on the phone on -/-/-. I had to request a proof of the bill because I am a recent ID Theft Victim, Someone else had filed an Income Tax under my name for -/-/- Tax Year and someone had applied for a credit card usi... |
Renton Collections Inc. Debt collection disclosure verification of debt right to dispute notice not received July 19, 2015 - This submission updates the -/-/- complaint against Renton Collections , Inc. to which I was complaining about Renton Collections attempting to collect a two year-old bill for -. I was also complaining that they never provided or mailed me a proof or a copy of the bill I requested or any verification associated with the bill when I first spoke with them on the phone on -/-/-. I had to request a proof of the bill because I am a recent ID Theft Victim, Someone else had filed an Income Tax under my name for -/-/- Tax Year and someone had applied for a credit card using my name a... |
Renton Collections Inc. Debt collection communication tactics used obscene/profane/abusive language June 23, 2015 - I do n't know how this company is even still in business with all of its complaints, - rating, etc. They lie, degrade, yell, threaten, etc. Absolutely intolerable behavior. Other collection companies to not behave this way. - is - that lies and threatens and condescends and is always rudely sarcastic. This must STOP! Why is this allowed? ... |
Renton Collections Inc. Debt collection communication tactics used obscene/profane/abusive language June 23, 2015 - I called Renton Collections bc I saw a negative reporting on my credit report. After being placed on hold and transferred numerous times, a gentlemen told me what it was for. He said he couldn't accept my - month minimum payment and they do not offer settlements. So he said he needed to transfer me to another person that I could talk to. This persons name is -. She immediately asked why I was calling her and I told her I was transferred to set up a payment plan. She then told me -/month. I told her that I'm unable to pay that much at the time and she started yelling at me saying obsce... |
Renton Collections Inc. Debt collection disclosure verification of debt right to dispute notice not received June 17, 2015 - I have requested Renton Collection - to provide me with written statement of my debts via mail or email, they have refused to email it to me. ... |