Action Collection Service Debt Collection Complaint

Action Collection Service Debt collection department,

Medical Communication tactics Used obscene/profane/abusive language Idaho

I received over - phone calls from debt collector and with each phone I requested a written verification of what the debt was and how much the total was for. Each time I was assured that the notice would be sent, I verified they had the correct address to send me said written verification. I have never received anything in writing from them, only phone calls and at times harassing phone calls calling me " stupid '' and threatening legal action. The agent 's name was -, and he called me in - of 2015, he became abusive and aggressive when I told him I needed one more week to satisfy the " verbal '' agreement I made with - in - of 2015 to whom I made a $200.00 payment. The agreement with - that was again asked for in writing, and was never received, - stated " there is no - and you are stupid to think that anyone would make an agreement with you that is why you will never get anything writing, may you should have died in your accident to make this process easier ''.


payment, and we will do this ''. I again requested that I receive a " paid in full '' statement from them, I was assured that it would be sent and yet again there was no written correspondence. This company does not send out notification of debt to collect, they will only call and then not honor any agreement that is entered in to, nor will they give a terms agreement in writing. They also hold accounts over that get payment on for several years or months to gain more interest to charge to the customer. I have been told by agencies who previously utilized them that " They never remove themselves from anyone credit report, they just wo n't do that ''.