Phoenix Financial Services LLC Debt Collection Complaint

Medical Communication tactics used obscene/profane/abusive language

Phoenix Financial Services LLC Debt collection department,

Medical Communication tactics Used obscene/profane/abusive language Florida

Abusive, disrespectful, demeaning statements were made. I asked how we could settle the debt and the person stated, " what are you going to do - avoid us like the other 24 debts you have? ''

Phoenix Financial Services LLC customer in Florida
Dec 29, 2016

* Source: CFPB Complaint Database

Phoenix Financial Services LLC response to complaint:
Closed with explanation

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How Phoenix Financial Services LLC handles Communication tactics complaints

Created with Highcharts 4.2.3Phoenix Financial Services LLCComplaint HistoryComplaints11/201412/20143/20156/20157/20158/20159/20151/20167/20168/201612/20163/20177/201800.511.522.533.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Phoenix Financial Services LLCCommunication tactics100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCommunication tactics2.1%20.3%4.2%1.6%71.5%0.3%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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