Messerli & Kramer P.A. Debt Collection Complaint

Credit card Communication tactics used obscene/profane/abusive language

Messerli & Kramer P.A. Debt collection department,

Credit card Communication tactics Used obscene/profane/abusive language North Dakota

The company is Messerli and Kramer, a debt collector. They took over the account I had with - - that was sent to - -. The original amount, according to my credit report was $3200.00. I paid - payments of $100.00 to Messerli/Kramer. When I called them the week of - -, the representative was very rude. Told me the balance was $ - My payment had stopped on - of 2015 - I have written proof of payments from my Credit Union . According to the balance, they have issued unauthorized charges of interest of approximately $1000.00. I told the representative, -, that I intended to dispute this, and he told me I coul n't dispute it. I believe that they have made unauthorized charges unfairly to my account.

Messerli & Kramer P.A. customer in North Dakota
Sep 17, 2016

* Source: CFPB Complaint Database

Messerli & Kramer P.A. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Messerli & Kramer P.A.Complaint HistoryComplaints9/20131/20147/201410/20141/20152/20153/20155/20159/20161/201700.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Messerli & Kramer P.A.Communication tactics10.0%70.0%20.0%ClosedClosed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCommunication tactics2.1%20.3%4.2%1.6%71.5%0.3%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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