Resources for resolving common issues with PNC Bank N.A. products and services
The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.
The CFPB will forward your complaint to PNC Bank N.A. and work to get a response. After your complaint is forwarded, PNC Bank N.A. has 15 days to respond to you and the CFPB. PNC Bank N.A. is expected to close all but the most complicated complaints within 60 days.
Submit a complaint Help Center
PNC Bank N.A. Consumer Loan shopping for a loan or lease April 21, 2017 - payment arrangements were made on time as agreed to between myself a nd PNC, and yet fo r - , - , - of - payments were made on time as the letter states fro m PNC to the CFPB. and - - lied in that letter a few times, first all it was my call to - - office to force - to do his job. He now claims I offered to pay $300.00 in - to bring the account up to date. I do n't know where he got that from. The reason for the original complaint was tha t PNC agreed to the payment plan and - assued me that there will be no more late pays reported... |
PNC Bank N.A. Bank account or service using a debit or atm card April 21, 2017 - I went to a PNC atm machine outside of the PNC bank - - - , PA. On - - 2017 , approx. - I withdrew $180.00 at this time all the bills came out " mushed ''. I was able to remove $140.00 of the $180.00. At this point the ATM rebooted I withdrew $1.00 in hopes of pushing the other $40.00 out, but only the $1.00 came out. I called PNC, then went to the branch where it happened and notified them. At this point the branch manager told me even though the atm is a PNC ATM and apart of the branch building, they ( the branch ) does not operate the ATM. They ... |
PNC Bank N.A. Credit card identity theft / fraud / embezzlement January 9, 2017 - I have a balance of - plus dollars on my account and there should be a - dollar balance currently as all transactions were fraud on the account since -. I filed multiple claims multiple times but they never got back to me or re-credited my account. I do n't even see credits from large fraud charges to merchant. PNC has not even proved to me that I made the charges. IF I know I did not make the charges, then how does them simply doing an investigation that does n't even entail any real proof make them correct and me wrong? There are many more charges of all kinds that I have not receiv... |
PNC Bank N.A. Credit card other January 6, 2017 - I had a PNC Bank Credit Card that went missing overseas ( on traveling back to the - from - - ). When I noticed it missing I promptly reported it as lost or stolen to PNC Bank. The bank ( PNC Bank ) prepared a replacement card to be mailed to my previous address ( - - -. - - - - NY - ). However, the online banking portal ( brand named 'PNC - ' ) did not reflect the new card as active. The online portal also did not display the new credit card account as accessible, effectively not allowing a payment to be submitted so as to pay off the previous balance (... |
PNC Bank N.A. Credit card transaction issue January 6, 2017 - I am reaching for your agency because I am severely disappointed with the way PNC Bank handled a disputed transaction of $2500.00 by a company by the name of - - -, I received a letter from PNC Bank dated -/-/2016, stating that they reversed the temporary credit from my account, according to them after reviewing my claim they are unable to assist me in my dispute. They say they have no documentation to support that a billing error has occurred. I believe they did n't even read my complaint. I sent a - page fax to them explaining what happened, explaining that they did not provi... |
PNC Bank N.A. Credit card billing disputes January 6, 2017 - This is both a follow up and additional complaint against PNC bank. Around the - week of -/-/2016, I reported unauthorized transactions on my PNC Visa business card. I spoke to a fraud investigator, detailed each transaction as required. I also requested in writing all correspondence done in writing via either PNC banks own secure message system, on line chat, email or USPS for accuracy purposes. I am sure everyone agrees this is the very best way for transparency and assure neither side is limited to the facts. However, PNC claimed my original dispute was MISHANDLED. and requested anothe... |
PNC Bank N.A. Credit card transaction issue January 6, 2017 - I applied for a pnc credit online and was approved with a credit limit of $1000.00 and cash advance limit if $100.00. One of the selling points that made me apply for the card is that it provided overdraft protection to my existing pnc personal accounts. A few days later I used PNCs VirtualWallet ( online/mobile banking ) to transfer $3000.00 from my personal checking to my personal savings so I thought. What I actually did was transfer the funds from my savings into my credit card that I was just approved for but had yet to receive in the mail therefore the card was not activated. The ... |
PNC Bank N.A. Credit card billing disputes December 12, 2016 - I opened a PNC bank visa card in - with a promotional rate of 0 % interest on purchases for the first 9 months. However, PNC bank has been charging me interest since my - statement, the first actual statement with charges. I have contacted them numerous times and PNC bank refuses to provide an explanation. I have disputed the balance with - and -, being very clear that the balance was PNC bank was reporting ( adding interest ) was wrong. However PNC bank replied to the credit bureaus that the amount they were reporting was accurate. There is no way in this universe that PNC Bank ha... |
PNC Bank N.A. Credit card rewards December 2, 2016 - I have a credit card account with PNC. They state I am entitled to 1.25 % cashback on every purchase, I made a $1300.00 car payment for a friend to - financial and they are stating because of the way - coded the transaction that im not eligible. Spoke with at least - people who all tell a different story, several have even agreed with me but in still missing a huge credit to my account. I firmly believe that PNC has ripped me and others off in the past and they are still doijg it as we speak.... |
PNC Bank N.A. Credit card late fee December 2, 2016 - I have been set up for payment reminders and online banking/statements for all of the accounts I have with PNC bank. I regularly receive statements and activity for my checking account. However I keep getting late fees for my credit card account because their system does not send the reminders to my phone or email even though their website states I am actively enrolled. When I called in to inquire, they just transfer me around and no one can figure out why I am not receiving credit card statements or payment reminders and I have had to pay multiple fees because of this. Payment reminders are m... |
PNC Bank N.A. Mortgage loan modification,collection,foreclosure November 30, 2016 - I had a property in -, Oregon with a mortgage with -. An - Deed was filed on -/-/-. Per the recorded - Deed ( deed in lieu of foreclosure ), the bank owned the property as of that day. - sold the mortgage to PNC Bank. PNC Bank ignored the recorded - Deed, and proceeded with foreclosure of a property that is already owned by the bank. I attempted to contact PNC all - credit bureaus multiple times, and was unsuccessful in getting any of them to respond and properly report the mortgage status on my credit reports. It took PNC - YEARS to finally finished the foreclosur... |
PNC Bank N.A. Mortgage application, originator, mortgage broker November 29, 2016 - -/-/- Consumer Financial Protection Bureau PNC Mortgage/ PNC Bank - - - - - - - - -, IA - -, PA - RE : Loan # - and Loan # - - - and - - - - - # - - -, CA - We spent 3 1/2 months dealing with PNC Bank over what should have been a simple refinance. I have never experienced such terrible customer service or lack of knowledge from a bank regarding mortgages. Multiple times documents had to be resent after the loan officer misplaced them, weeks at a time went by without any contact with us, and every time I contacted t... |
PNC Bank N.A. Mortgage loan modification,collection,foreclosure November 29, 2016 - I had fallen behind in mortgage payments with PNC Mortgage. After several attempts to retain the property, I was told by PNC that I had exhausted all of my options for retaining the property and that I could not be considered for any further assistance. As a result, I decided to sell the property via short sale and enlisted the services of a realtor experienced in managing short sales. The house was listed on -/-/2016 and I received an offer on the property shortly thereafter. The short sale offer and supporting documents were presented to PNC on -/-/2016. On -/-/2016, PNC contradicted w... |
PNC Bank N.A. Credit card balance transfer November 11, 2016 - I received a Balance Transfer Offer in the mail from PNC, where I have a credit card. I went online and submittedt the request. The receiving credit card never received the check. I have called PNC repeatedly and have not received any answers as to why this was never received, although they have posted this charge to my account. They have finally agreed to re-issue the check. My complaint is that if I was not diligent in following up on this matter, I would have had a $2000.00 charge on my account with no payment received. In addtion, PNC phone representatives have been severely lacking in t... |
PNC Bank N.A. Credit card customer service / customer relations September 14, 2016 - Tuesday, - -, 2016 Dear Consumer Financial Protection Bureau : I must file a complaint against my bank PNC. The bank has dug up my records and called my mother tonight at - EST regarding my credit card. I know that I have rights and one of them is to not to involve my family. I have never provided PNC with my mother 's phone number because we live in different states. This is intentional way of scaring me and bullying. Moreover, I experienced fraud in - 2016 with PNC and filed a previous CFPB complaint. Here is the case number : -. PNC knew about my bank fraud situation because ... |
PNC Bank N.A. Credit card credit determination September 12, 2016 - I went to the PNC branch in -, MD to get a debit card and debit card only. I specifically told the manager that I do n't want credit card. He assured me that he is only requesting a debit card to be sent to me. After a couple of weeks I received the debit card as I requested. But then I also received a notice that a credit enquiry was performed PNC sent me a credit card as well. Since then they have been pressuring me to activate the card, which I did not and I am not going to.... |
PNC Bank N.A. Credit card billing disputes August 5, 2016 - PNC bank imposed an unfair ( if not illegal late fee ) against my PNC - - - .The due date for my credit card is always the - of the month so my most recent due dates have been -, -, and -. I made an early payment 0n - ( which PNC accepted as a payment toward the - due date ). I did not get a late fee. I made a series of payments in - that more than covered the - payment ; in fact I made a payment on -, very similar to what I did in -. When I made a payment on - ( after the - duly date ), they did not not count it toward my - payment. They applied... |
PNC Bank N.A. Bank account or service account opening, closing, or management August 2, 2016 - I signed up for a new account in - 2015 with PNC bank. There was a $200.00 sign up bonus. Since then I have called three times to check on it and each time I am told I was approved for the $200.00 until today when they stated I did NOT meet one of the criteria I never knew about. They also set up my checks on the wrong bank account and charged me NSF fees which I had to call and have reversed several times. People I worked with there are no longer with the company so what they told me or did to me is no longer valid ...... |
PNC Bank N.A. Bank account or service problems caused by my funds being low August 1, 2016 - Banks are free to over-charge consumers with astronomical overdraft fees for transactions, particularly when a consumer makes an HONEST effort to make deposits the same day or -3 days prior to cover insufficient funds. The FDIC Truth in Lending, Congress or the President of the United States should regulate the overdraft fee. America 's big - banks made over $5.00 billion last year from overdraft fees alone. The result is that JPMorgan took in $1.00 - from customer overdrafts. Bank of America and - - took in $1.00 - each. The CFPB ( Consumer Finance Protection Burea... |
PNC Bank N.A. Bank account or service problems caused by my funds being low July 31, 2016 - In the past year, I have been charged $140.00 in overdraft fees by PNC bank. I was charged - different $36.00 over draft fees on - -, 2015. I received another - $36.00 fees on - -, 2015. I have had some overdraft fees reimbursed during my eight years as a PNC customer. However, PNC continues to refuse to reimburse me for the $140.00 that they charged me in 2015. I am a recent - who is underemployed. $140.00 is a lot of money to me. You can find these charges outlined under 'Other Deductions ' on my attached bank statements.... |
PNC Bank N.A. Bank account or service problems caused by my funds being low July 31, 2016 - I HAVE A VERY LOW VISION PROBLEM. PNC, MY BANK KNOWS THIS. PLEASE E-CUSE THE CAPS.BUT I CAN NOT WRITE THIS NOTE WITHOUT THEM. MY BANK IS CONTINUING TO TAKE ADVANTAGE OF ME AND MY -. THEY ARE TRYING TO GET ME TO WAIVE MY RIGHT I BELIEVE BUT I CAN NOT READ THIS TINY PRINT EVEN WITH MY ASSISTIVE DEVICES. THEY HAVE TAKEN ADVANTAGE OF ME BEFORE AND CONTINUE TO DO SO AS RESPECT HIGH UNDISCLOSED FEES AND RETURING MY CHECKING EVEN THOUGH I HAD ACTIVATED AN OVERDRAFT CREDIT LINE WITH THEM. ThEY REFUSE TO HELP ME WITH THESE PROBLEMS. NOW THEY SEND ME SOME TYPE OF WAIVER NOTICE, I THINK, THAT I CAN NO... |
PNC Bank N.A. Bank account or service deposits and withdrawals July 29, 2016 - We operate a small business on the - - -. A number of our employees do not have bank accounts and need to cash their payroll checks. We discovered that they were paying a substantial fee to cash paychecks at a local check cashing business. We advised them to cash their checks at the bank on which they were drawn. We were very surprised PNC charged them a $10.00 fee per check. These fees amount to a significant percentage of an employee 's paycheck. It does n't seem fair an employee should have to work an hour just to cash their paycheck. The branch manager agreed to waive the fee fo... |
PNC Bank N.A. Bank account or service problems caused by my funds being low July 28, 2016 - A few months ago, I had an overdraw on my checking account at PNC bank. I filed a complaint to the bank saying that I rarely overdraw and if there was any possible way I could be reimbursed for the overdraft. While I was waiting for an answer back, they added another charge on the account for the overdraft even though my complaint was not answered. Finally, an employee got back to me about my overdraft case via telephone, but the line got disconnected, and the man never called me back. From what I have gathered by contacting PNC multiple times to resolve this problem is, this man decided that ... |
PNC Bank N.A. Credit card identity theft / fraud / embezzlement July 28, 2016 - Someone open a credit card in my name at PNC and obtain -... |
PNC Bank N.A. Bank account or service deposits and withdrawals July 27, 2016 - There are two issues with my account : 1 ) on - - I was erroneously charged an overdraft service fee tor a debit card charge. When I opened the account I opted out of having debit card charges overdraft account as they should be rejected. In the past debit card charges that exceeded my account balance were rejected in fact there was a debit card charge rejected on the - so why was I erroneously charged on the -? 2 ) on - - I made a check deposit of $100.00 yet on the - this deposit was reversed. I have yet to receive a notice or any information as to why this check wa... |
PNC Bank N.A. Bank account or service account opening, closing, or management July 27, 2016 - During the billing cycle of - - to - -, -, $20.00 was taken out of my checking account. I had opened a checking and savings account in - -. I had a promotional interest rate on my account for six months. Due to incorrect interest rates, I left $10000.00 in my savings account which was advised by the PNC representative as the matters was being resolved. The following month, the $20.00 was taken out of my checking account as a charge with no explanation. No following charges were taken out. The account savings was the same type and the balance had not changed. A PNC re... |
PNC Bank N.A. Bank account or service problems caused by my funds being low July 27, 2016 - PNC Bank charged $140.00 in overdraft fees, claiming - transactions resulted in separate overdrafts of my account. I believe they manipulated the order of transactions in order to maximize the fees that could be charged. As the attached screenshot shows, they processed higher transactions first, which resulted in each small transaction ( each less than $8.00 ) resulted in a separate $36.00 overdraft fee.... |
PNC Bank N.A. Bank account or service problems caused by my funds being low July 26, 2016 - On Monday, - -, 2016 my PNC personal checking account balance had $43.00 less than the amount needed to cover the debits submitted. PNC bank computer software manipulated the debits and on Tuesday, - -, 2016 they charged my checking account - NSFs @ $36.00 for a total charge of $140.00 for - NSFs. I maintain that this total charge of $140.00 is excessive for a insufficient balance of $43.00. I believe only - or, at most, - NSFs should be charged to my checking.... |
PNC Bank N.A. Bank account or service account opening, closing, or management July 26, 2016 - On - -, 2016 my wife and I attended a scheduled closing for the sale of our home in -, Ohio to - and - -. The loan was scheduled at noon to allow my wife and I to travel 2.5 hours from our new residence. Within 20 minutes of arriving, all the paperwork on our end ( sellers ) was completed and the buyers had completed theirs prior to our arrival. The title agency employee stated she had to contact PNC Bank to release the funds before the check could be given to us. She came back into the room numerous times, telling us that they were trying to get the funds released. Finally A... |
PNC Bank N.A. Bank account or service deposits and withdrawals July 22, 2016 - I was charged $140.00 in uncollected fees on my checking account over the - - weekend by PNC Bank... |
PNC Bank N.A. Credit card identity theft / fraud / embezzlement July 19, 2016 - What I now know was a scammer paid off my credit card then forced me to make a - Cash advance on my Credit Card & send it to an account. I contacted the credit card company multiple times they said that the cash advance had cleared & everything was fine. It was n't .... the day after I made the deposit into the account that they forced the deposit bounced. I contacted the credit card company with account # money even the bank account # the money went into & they said that the card company could contact them & get the money back cause account was still active. At first they said no problem t... |
PNC Bank N.A. Bank account or service account opening, closing, or management July 18, 2016 - I opened up a PNC checking account that had a $400.00 bonus promotion if certain criteria was met. Virtual Wallet with Performance Select : Earn a $400.00 bonus when you do the following : Open a new Virtual Wallet with Performance Select Establish a qualifying direct deposit of $5000.00 to your new account Make at least one payment with PNC Online Bill Pay On - -, - I made a direct deposit of $2000.00, on - -, - $5000.00 which was followed by a - -, - $10.00 bill pay. I waited the prescribed amount of time and proceeded to call PNC customer service and ... |
PNC Bank N.A. Bank account or service account opening, closing, or management July 18, 2016 - I opened up a PNC checking account that had a - bonus promotion if certain criteria was met. - with Performance Select: Earn a - bonus when you do the following: Open a new - with Performance Select Establish a qualifying direct deposit of - to your new account Make at least one payment with PNC Online Bill Pay On -/-/- I made a direct deposit of -, on -/-/- - and -/-/- - which was followed by a -/-/- - bill pay. I waited the prescribed amount of time and proceeded to call PNC customer service and inquire about my -. The customer ... |
PNC Bank N.A. Bank account or service problems caused by my funds being low July 15, 2016 - I have PNC Bank Checking virtual wallet account.On Wednesday Night around - I received TE-T alert that they transferred $2.00 overdraft protection account and balance was LOW and woke up at night ran to PNC ATM and Cash DEPOSIT in amount of $200.00 at - and my available balance was $170.00 after same night around - I received TE-T alert that my account is overdrawn on thursday morning - ACH DEPOSIT came in my account in amount of $10.00, $12.00, and $50.00 Total - ACH deposit around -. TOTAL DEPOSIT ( Cash+ACH ) is $270.00. So I did my part and act quickly to ... |
PNC Bank N.A. Credit card closing/cancelling account July 12, 2016 - I had a PNC Visa Credit Card that was cancelled because of inactivity. I lived outside of the United States and upon returning I wanted to use my card and was informed that since I had a - balance on the card and had not used it since -/-/- that they decided to cancel it. I had acquired many rewards points on the card and wanted to use them but lost them because of this. I called -/-/- and was told that they decided to cancel it due to inactivity for a year and there was no need to inform me since there was a - balance. Had I not paid my bills on time, they would have left my a... |
PNC Bank N.A. Bank account or service problems caused by my funds being low July 12, 2016 - This a complaint is in regards to PNC Bank. I recently applied for a preapproval for Mortage. I have banked with PNC for over 11 years. The representative humiliated my girlfriend. He basically laughed at me and only offered me loan for $80000.00. I want to another bank was approved for $110000.00. I was told by the other loan company that I had to payoff a credit card. I went to pay it off and accidentally made a payment from the wrong account. I noticed the charge on the PNC account and on the same day I made an ATM deposit by -. I was charged - deposits fees for using a non-PNC AT... |
PNC Bank N.A. Bank account or service problems caused by my funds being low July 11, 2016 - UPDATED VERSION - Please use this instead of Case number : - PNC Bank Small Business Account customer goes into the negatives. Instead of notifying the customer and waiting for the customer to pay, the bank sends a vague email notice ( without specification of amount ) that the account is overdrawn the day after the overdraft occurs. An overdraft fee is charged. The next day an email clarifies the amount of overdraft and indicates a fee has been charged. An - overdraft fee is charged. For the following two business days overdraft fees continue to be charged for the SAME overdraft. This i... |
PNC Bank N.A. Bank account or service making/receiving payments, sending money July 9, 2016 - I was renting a living space from an out of state landlord. I live in Florida and the landlord lives in Minnesota.I mailed a rent check to my landlord in - of -. The land lord called me and asked me to pay the rent to another bank that held his mortgage because this bank had no branches in his state and he did not want a late fee. He told me he would destroy the check I sent and we made the arrangement for me to pay my rent directly to his bank that held the mortgage to the rental property. Fast forward to - - I gave notice I was moving and paid my last months rent. After I moved o... |
PNC Bank N.A. Bank account or service account opening, closing, or management July 7, 2016 - On or about - -, 2016, I elected to open an account with PNC Bank. I was told I would receive a bonus of $300.00 if the following requirements were met by 60 days : Deposit $5000.00, make - debit transactions and send a payment for any amount. I checked with the bank in -/-/- after completing the requirements. I was told the requirements were met and the bonus will be added to my checking account. At 60 days, I contacted the bank to check the status and was told the bonus was not attached to the account. The bonus would be in my account no later than -, -, 2016. I calle... |
PNC Bank N.A. Bank account or service using a debit or atm card July 7, 2016 - I'v been a happy customer of pnc bank for almost a year now but was very dissapointed when I signed up for a service to email me when my account was overdrawn and it did not do this service, resulting in several overdraft fee 's. I calmly called pnc and told them that I recived a email about me overdrafting after I was already charged. They do give you 24 hours to account for the negative transactions, but because I rely on these services that were offered to me I was unaware that I was in the negative. The man apologized and offered to rid the extra charges given to me. But he also told me th... |
PNC Bank N.A. Bank account or service account opening, closing, or management July 6, 2016 - PNC had an account opening bonus for a checking account. I completed all the requirements for the bonus but the bonus was never paid. This is a UDAP violation. When contacted about the bonus, PNC refused to honor the bonus as stated in the advertisement and even failed to meet their own timeframe for responding to customer service requests.... |
PNC Bank N.A. Credit card identity theft / fraud / embezzlement July 6, 2016 - I am requesting with this notice that the following account be DELETED from my credit report. PNC CREDIT CARD ( NOT MINE ) this is a result of ID THEFT and is causing me financial distress because of their derogatory information. Appropriately, I can show a judge at - County OHIO that these accounts are inaccurate and that you violated the Fair Credit Reporting Act by ignoring my requests to investigate the items correctly. My previous letters stated my reasons for an investigation and these reasons were not frivolous in any way. If this final request does not prompt you to conduct a proper... |
PNC Bank N.A. Bank account or service problems caused by my funds being low July 5, 2016 - PNC Bank reports to credit bureaus that a checking line of credit is charged off. The account was paid in full, and the amount was also disputed from 2013. The account is paid in full, and PNC Bank can no longer report it as charged off, due to the fact that legally the term charged off is an IRS tax reporting issue, and the STATUS is now INCOME, and PNC is required to pay taxes on it. It is no longer charged off and it can not be reported as such to the credit bureaus. When the agreement was made with PNC to pay the DISPUTED amount, in full, PNC made direct promises that the account would be... |
PNC Bank N.A. Bank account or service account opening, closing, or management July 5, 2016 - Found a Hard Inquiry entry for - - 2015 For PNC Bank. Do not have on file a verbal or written request for credit for this date.... |
PNC Bank N.A. Bank account or service problems caused by my funds being low July 5, 2016 - I was charged - bank fees when I should have only been charged -. I understand that I am accountable for -, but the bank has issued me -. On - - I had an ACH debit from my account from the - and a debit from -. After this, I still had - cents left in my account. I still had a couple of days until the Veteran 's check came in so I bought food knowing that I would incur - fees. Instead, the next day, I was charged for - fees. I have talked to the bank clerk, the bank manager who talked to corporate and they all tell me that I just have to trust them that what the... |
PNC Bank N.A. Bank account or service using a debit or atm card July 5, 2016 - PNC BANK ALLOWED - TRANSACTIONS TO MY CHECKING ACCOUNT THAT ALSO HAS A DEBIT CARD. THESE TRANSACTIONS WERE COMPLETED BY SOMEONE IN -. I HAVE REQUESTED THE BANK FOR A PRINT OUT TO WHICH IT IS ON FILE. AT THE SAME TIME MY MOTHER KNEW HOW TO FILE A REPORT WITH - SO THAT WAS COMPLETED THIS AM. I DEMANDED THE BANK TO PUT THE FUNDS BACK INTO MY CHECKING ACCOUNT THAT TOTALED $740.00. PNC IS ONE OF THE LARGEST BANKS AND TO THINK THAT THEY ARE NOT ON TOP OF THIS... |
PNC Bank N.A. Bank account or service account opening, closing, or management July 1, 2016 - I signed up with PNC Merchant Services on -/-/2014 for a simple merchant account ; an account with no monthly fees. I specifically told - - that I was not going to be processing credit card payments on a regular basics and did not want to pay a monthly fee. Now, almost two years later, PNC starts charging me $19.00 fee per month. I contact them and they informed me they sent a letter to me -/-/- ; I never received the letter and I told them. They assigned me a person - -, -, to resolve the issue for me about the fee and about cancelling my merchant services account ... |
PNC Bank N.A. Bank account or service problems caused by my funds being low July 1, 2016 - Pnc bank did not utilize my overdraft protection when a check that I wrote to my daycare posted to my account on -/-/16. Even though I had enough in my overdraft account the check was returned. I was charged $36.00 by PNC for NSF. I had to pay $35.00 to my daycares bank for the check being returned and $13.00 to my daycare because they also have a return check fee. PNC only refunded the $36.00 that they charged me. I requested the additional fees be refunded but they never paid me back for the $35.00 and $13.00 fees. I am attaching statements for my checking account and overd... |
PNC Bank N.A. Bank account or service deposits and withdrawals June 30, 2016 - I placed a Stop Payment on check number -, for the amount of $2500.00, on - -, 2016. PNC Bank N/A confirmed the Stop Payment on the check, in account -, both on - -, and today 's call. Check - was, nonetheless, paid by PNC bank on - -, 2016. I called PNC to complain and get compensation. I was, at first, refused in my request to speak to the manager in charge. PNC is informed that my mortgage payment is due on - -, 2016, and due harm to me and my family will result due to its error. PNC has admitted its mistake. To date no satisfactory resolution has been co... |
PNC Bank N.A. Credit card rewards June 29, 2016 - I tried to claim the rewards benefit accrued on my account of $63.00 but PNC BANK refused to give it to me. They claim there is a & $75.00 minimum rewards balance required to claim the balance. Yet when I read the Terms and Conditions or scour their website, there is nothing supporting that statement. Still they refuse to issue a check for my rewards balance. I am no longer interested in holding a card with a company with such terrible business practices.... |
PNC Bank N.A. Bank account or service deposits and withdrawals June 29, 2016 - On -/-/- My bank account with PNC was frozen and -- dollars to which i did n't even have - in it. I inquire and find out they said it 's a Bank Lien from a company called - - apparently based in - -. There is a long story to it so to shorten this, I am a victim of Fraud in - - ( i just found this out today ) PNC here in - should have never processed the lien as it was fraud docs as well as being expired. I lost 2 days of work over this and had to work with the Court in - and PNC Garnishment department to get this resolved asap as I need to pay mortgage and my... |
PNC Bank N.A. Bank account or service problems caused by my funds being low June 28, 2016 - More trickery from PNC. ( - ) transactions were shown as pending on my account, in the amount of $270.00 and $290.00 for several days. They remained in pending status until the funds in my account were no longer sufficient to cover the transactions, then they went through 2 days later. After the transactions did not show as " pending '', I assumed the balance on my account was current, and budgeted off that balance. Even though the transactions were shown as completed, they did not go through until 2 days later. So I was basically budgeting off a fake balance. Just another trick PNC use... |
PNC Bank N.A. Bank account or service account opening, closing, or management June 26, 2016 - I had a home equity line of credit thru PNC Bank. I received the letter in 2012 telling me my loan maturity date was coming up & I needed to either pay off the loan or renew the loan for another 10 years. I submitted all the required paperwork, i.e. pay stubs, -, etc. Apparently the person reviewing my application did not know how to read a credit report. I owed approx. $150000.00 on my mortgage & $55000.00 on my HELOC. I did n't hear back for over 2 months & when I finally got in contact with that person they told me they could not renew my loan because I owed too much on my house. Whe... |
PNC Bank N.A. Money transfers money was not available when promised June 24, 2016 - Once again, I attempted to do an online transfer of $100.00 from my PNC checking account to my PNC smartcard and once again PNC has removed the funds from my checking account and has failed to put them on the smart card, forcing me to call in YET AGAIN, be placed on hold and transfered to various departments in order to get the funds either returned to my checking account or put on the smartcard. This time, an " escalating customer service rep '' said that they are aware that there is a glitch that sometimes does this, that it is their fault, that they have had numerous calls when it happens... |
PNC Bank N.A. Bank account or service problems caused by my funds being low June 22, 2016 - I made a deposit to my account at - and my transaction posted at -. I called the bank and was informed that they start processing at -. I have never received any documentation stating that the cutoff time is - I asked if the they could reverse the charges since they could see the deposit at - and the answer was no.... |
PNC Bank N.A. Bank account or service account opening, closing, or management June 21, 2016 - My husband and I both had and IRA account that had matured and we wanted to roll our money into an IRA at another bank offering a better rate. We went in person and asked that the check be made out to the name of the other bank - our name like we have done numerous times over the years. They said they could only make it out to us which would generate a - on each. They said the receiving bank could request it sent electronically, but we would each have to pay a $25.00 fee. The IRA/CD rates are so low that we should not have to pay to get our money. We took the check to save the fees, we... |
PNC Bank N.A. Bank account or service account opening, closing, or management June 21, 2016 - I receive social security & - I recently got a letter in the mail from them saying I will be penalized because I am over my resources with an account from Pnc Bank I am not banking with Pnc Bank I will not be able to support my self because SS/- is going to stop paying me due to this I have not giving anyone permission to open up an account in my name I called customer service but was n't able to get help because I did n't have an account number to give them I recently change my name my previous was - -... |
PNC Bank N.A. Bank account or service account opening, closing, or management June 20, 2016 - When we filed our first complaint, we stated that our desired resolution was the return of the fees caused by PNC 's manipulated transactions in addition to any subsequent fees caused by said manipulation. They only returned the original fees. Thus our account was still owed $72.00. We live pay check to pay check and can not afford these fees. We decided to part ways with PNC, but we went negative by $9.00. Had they not stolen the original $72.00 from us and caused us to be short then applied another $72.00 in fees, we would have had the money to cover it. What they are doing to us is... |
PNC Bank N.A. Bank account or service account opening, closing, or management June 19, 2016 - I 've been charged an unidentified fee of $15.00 on - - 2016 titled " CORPORATE ACCOUNT ANALYSIS CHARGE ''. Shortly after it appeared on the account, I contacted PNC business. To suggest they were unhelpful would be an understatement. I contacted my branch manager. She was unresponsive. I contacted PNC business support AGAIN, and once again NOTHING ... no identification as to what the charge is or why it was charged. I want the $15.00 charge removed. I do n't care what it 's for at this point. The lack of " customer '' service for an individual who has been with PNC for a decade an... |
PNC Bank N.A. Bank account or service problems caused by my funds being low June 16, 2016 - I am on a fixed income along with my wife. We live paycheck to paycheck and often order necessities online. After it was determined that we would not be able to make all our payments for the month, we decided to put our student loans into forbearance. But for whatever reason, the loan payments were posted to our account on Tuesday, putting our checking account into overdraft. There were multiple other payments that were posted ( that I could not cancel, because they were pending ) on Wed and Thurs. By Thurs morning, the damage had been done. A total of ( - ) $36.00 overdraft fees were cha... |