PNC Bank N.A. Credit Card Complaint

Closing/Cancelling account

PNC Bank N.A. Credit card department,

Closing/Cancelling account California

I had a PNC Visa Credit Card that was cancelled because of inactivity. I lived outside of the United States and upon returning I wanted to use my card and was informed that since I had a - balance on the card and had not used it since -/-/- that they decided to cancel it. I had acquired many rewards points on the card and wanted to use them but lost them because of this. I called -/-/- and was told that they decided to cancel it due to inactivity for a year and there was no need to inform me since there was a - balance. Had I not paid my bills on time, they would have left my account open.

PNC Bank N.A. customer in California
Jul 12, 2016

* Source: CFPB Complaint Database

PNC Bank N.A. response to complaint:
Closed

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more