Checking account Account opening, closing, or management
PNC Bank N.A. Bank account or service department,
Checking account Account opening, closing, or management Maine
I opened up a PNC checking account that had a - bonus promotion if certain criteria was met.
- with Performance Select: Earn a - bonus when you do the following:
Open a new - with Performance Select
Establish a qualifying direct deposit of - to your new account
Make at least one payment with PNC Online Bill Pay
On -/-/- I made a direct deposit of -, on -/-/- - and -/-/- - which was followed by a -/-/- - bill pay.
The customer service representative told me I did not qualify for the bonus. I told them I wanted to close my account and the csr told me I would get charged a fee for early account closure for not being open 6 months. I then waited until -/-/- and proceeded to close my account. I'm not happy that I did what other people did to receive the bonus which is the reason I want to file a complaint.
PNC Bank N.A. customer in Maine
Jul 18, 2016
* Source: CFPB Complaint Database
PNC Bank N.A. response to complaint:
Closed with explanation
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