PNC Bank N.A. Bank Account Or Service Complaint

Checking account Account opening, closing, or management

PNC Bank N.A. Bank account or service department,

Checking account Account opening, closing, or management Maine

I opened up a PNC checking account that had a - bonus promotion if certain criteria was met. - with Performance Select: Earn a - bonus when you do the following: Open a new - with Performance Select Establish a qualifying direct deposit of - to your new account Make at least one payment with PNC Online Bill Pay On -/-/- I made a direct deposit of -, on -/-/- - and -/-/- - which was followed by a -/-/- - bill pay.


The customer service representative told me I did not qualify for the bonus. I told them I wanted to close my account and the csr told me I would get charged a fee for early account closure for not being open 6 months. I then waited until -/-/- and proceeded to close my account. I'm not happy that I did what other people did to receive the bonus which is the reason I want to file a complaint.

PNC Bank N.A. customer in Maine
Jul 18, 2016

* Source: CFPB Complaint Database

PNC Bank N.A. response to complaint:
Closed with explanation

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