PNC Bank N.A. Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

PNC Bank N.A. Bank account or service department,

Checking account Problems caused by my funds being low Pennsylvania

Pnc bank did not utilize my overdraft protection when a check that I wrote to my daycare posted to my account on -/-/16. Even though I had enough in my overdraft account the check was returned. I was charged $36.00 by PNC for NSF. I had to pay $35.00 to my daycares bank for the check being returned and $13.00 to my daycare because they also have a return check fee. PNC only refunded the $36.00 that they charged me. I requested the additional fees be refunded but they never paid me back for the $35.00 and $13.00 fees. I am attaching statements for my checking account and overdraft account. The last page will show my daily balance on -/-/16 which will prove there was enough money to pay that check. The $35.00 and $13.00 were both processed as checks so pnc should be able to view and verify that I was charged those additional fees. I am confident that this was a banking error and need help getting a refund for these additional fees.

PNC Bank N.A. customer in Pennsylvania
Jul 01, 2016

* Source: CFPB Complaint Database

PNC Bank N.A. response to complaint:
Closed with explanation

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