PNC Bank N.A. Credit Card Complaint

Billing disputes

PNC Bank N.A. Credit card department,

Billing disputes Virginia

PNC bank imposed an unfair ( if not illegal late fee ) against my PNC - - - .The due date for my credit card is always the - of the month so my most recent due dates have been -, -, and -. I made an early payment 0n - ( which PNC accepted as a payment toward the - due date ). I did not get a late fee. I made a series of payments in - that more than covered the - payment ; in fact I made a payment on -, very similar to what I did in -. When I made a payment on - ( after the - duly date ), they did not not count it toward my - payment. They applied a late fee which is basically penalizing me for pre-payment. -My minimum payment due by the way was $25.00. Notes ; Below are the payments I made. I deleted references to my checking acct ( also with PNC ) and my credit card. I can provide acct ref. if necessary ) : -/-/2016 Completed $300.00 From : To : Interest Checking - PNC points - - -/-/2016 Completed $150.00 From : To : Interest Checking - PNC points - - - -/-/2016 Completed $150.00 From : To : Interest Checking - PNC points - - - -/-/2016 Completed $250.00 From : To : Interest Checking - PNC points - - - -/-/2016 Completed $170.00 From : To : Interest Checking - PNC points - -

PNC Bank N.A. customer in Virginia
Aug 05, 2016

* Source: CFPB Complaint Database

PNC Bank N.A. response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3PNC Bank N.A.Complaint HistoryComplaints2/20166/20168/201612/20161/201700.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3PNC Bank N.A.Billing disputes40.0%40.0%20.0%ClosedClosed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageBilling disputes0.1%6.4%4.6%3.9%0.8%32.3%51.5%0.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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