PNC Bank N.A. Bank Account Or Service Complaint

PNC Bank N.A. Bank account or service department,

Checking account Account opening, closing, or management Maine

I opened up a PNC checking account that had a $400.00 bonus promotion if certain criteria was met. Virtual Wallet with Performance Select : Earn a $400.00 bonus when you do the following : Open a new Virtual Wallet with Performance Select Establish a qualifying direct deposit of $5000.00 to your new account Make at least one payment with PNC Online Bill Pay On - -, - I made a direct deposit of $2000.00, on - -, - $5000.00 which was followed by a - -, - $10.00 bill pay. I waited the prescribed amount of time and proceeded to call PNC customer service and inquire about my $400.00. The customer service representative told me I did not qualify for the bonus. I told them I wanted to close my account and the csr told me I would get charged a fee for early account closure for not being open 6 months. I then waited until -/-/- and proceeded to close my account. I 'm not happy that I did what other people did to receive the bonus which is the reason I want to file a complaint.